When I Go To My Stores I'm Missing One

tunescool
Contributor

theyre both still on zazzle im working on the one that wont show up

and both stores z ranks went to -1

5 REPLIES 5

tunescool
Contributor

everythings disappearing now, all my products except 2

PacifierCity
Valued Contributor II

@tunescoolEverything takes time to index.  Ideally less than 48 hours... but sometimes up to a week, when things are really slow.  Did you hide products or the stores themselves?  That could be the reason for the -1 zRank...

PC

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-Thoughts from Pacifier City a JB Designs brand. Follow/join us on Pinterest. Visit Pacifier City Cards for Amazing Kids Birthday & Holiday Cards. It's Elementary is for K-5 kids, parents & programs. Please promote and share our goods. Thanks! #pacifiercity

tunescool
Contributor

no its freaking out, nothings my fault

PacifierCity
Valued Contributor II

@tunescoolHave you tried logging out, clearing cookies,etc and logging back in?  But you said you are working on one of them... so you can still see and access them in your backend??  It does not show up where?  In the public view?  Are you getting a ooops, something went wrong error or similar?

You are the 2nd person to report this type of problem, without the Z rank issue... the other person had to wait for indexing to take place.  Are your stores relatively new?  Products new?

PC

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-Thoughts from Pacifier City a JB Designs brand. Follow/join us on Pinterest. Visit Pacifier City Cards for Amazing Kids Birthday & Holiday Cards. It's Elementary is for K-5 kids, parents & programs. Please promote and share our goods. Thanks! #pacifiercity

tunescool
Contributor

everything seems to be back to normal. for a long time i couldnt sign in on any browser. it was screwed up, wasnt anything i did