Zazzle Marketplace Product Selection in Collections Not Allowing Checkmarks
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03-29-2024 07:15 PM
Hi,
I've created several new cross sell wedding collections this week, and in each one, I cannot select the products that appear in my collection photo. Zazzle Marketplace is enabled, and the products are showing, but when I try to tick the box for each product in the collection cover photo, it will not check. I contacted the help center three days ago and my problem was forwarded to technical support, but I still haven't heard back 😞 This has never been an issue before this week. Is this happening to anyone else?
TIA, Kathe
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03-29-2024 08:33 PM
Yup, me too ... the check boxes appear to be greyed out. Today is the first day I've tried to use this function since, I don't know ... maybe two weeks ago? when it was working fine.
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04-01-2024 06:22 AM
As of April 1, this is still occurring when I create a new collection!! Still no response from Zazzle tech support. Ugh!
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04-01-2024 09:14 AM
Apologies for the issues here. Engineering is aware of the issue. We hope to have this resolved soon.
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04-03-2024 06:40 AM
I got the same issue, just replying to keep updated.

