Zazzle moved my collection to the wrong store during the optimization.

[BerryPieInvites]

When collections were optimized, one of my collections was incorrectly moved by Zazzle to my second store. I don't get near the traffic in my second store. I have emailed Zazzle repeatedly about this issue but so far no action has been taken.

[Sara_H]

@BerryPieInvites It may be quicker to recreate the collection in the correct store though collections seems to be attached more to the designer's profile than the store so I wouldn't worry about it.

If you don't want to make a new collection, you can 'attach' the collection to the store by - edit collection - and click on the 'Your stores' and select the checkbox of your store

Click save and then that collection will be seen in your other store's collection list.

[BerryPieInvites]

I've done that, but when I try to add to the collection, this is what I see.

[Sara_H]

@BerryPieInvites That's because it's a cross sell type and for some reason - you can't add products once that type is selected. If you don't want to recreate the collection - you could change the collection type to gift theme for example - add the products from the other store and see if it saves once you set it back to cross sell? (not tried this myself so not sure whether that would work)

It would be easier if you just made a new collection attached to the store

[BerryPieInvites]

Thanks, Sara for your input! I appreciate it!