Collection Purgatory - Back To School Cross Sell

LMGildersleeve
Valued Contributor III

OK, I give up on my back to school collections that are typed as "cross sell". None of them are happy whether I choose "create custom" or "manage custom" sorts. They of course won't be seen in the MP but are happy in the Collections page or emails. That's not very helpful.

I am forced to us "similar styles & themes" type for them.

Is this a bug and if so, has someone reported it already?

TY 😽

1 ACCEPTED SOLUTION

PenguinPower
Valued Contributor III

I think it might require a kids T-shirt... even though there are no "required" items, that one may be the key. I have one back to school collection in cross sell that 'unlocked' after a tee was added. 

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4 REPLIES 4

PenguinPower
Valued Contributor III

I think it might require a kids T-shirt... even though there are no "required" items, that one may be the key. I have one back to school collection in cross sell that 'unlocked' after a tee was added. 

Thanks @PenguinPower I find some of these restrictions problematic at best. I never would have thought that a t-shirt was the key. If the themed design is a pattern that makes no sense. 

I'll deal with it and thank you again.

Jadendreamer13
Valued Contributor III

Wouldn’t “back to school” count as a similar theme?

I think that people will use it that way... but by Z's description, not really... I get the idea that they are going for collections of the same item or a few items that have an overall aesthetic like  100 glitter phone cases... or Floral Wedding Suites.. 
Their text: 

  • All products should share a similar design aesthetic
  • All products should use the same, or similar product type

It seem to me that it's stretching it a bit to use it for stuff like back to school, which can include a lot of different product types. Cross sell does seem like the best fit.. but it is crippled by the "required" products way too often.