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07-09-2024 07:41 PM
Hi everybody!
First time creator here and working through my first product.
I am designing a business card that can be customised. On the front of the card there is "Company Name" field. On the back of the card I have inserted the fields of "Name", "Position", "Address", "Phone number", and "Website" in that order from top to bottom. However, when I tested it out on the order page and clicked the "Personalised" button, the fields appear in jumbled order. So it was "Address", "Company Name", "Website", etc with "Name" being at the end.
Question is: Is there a way to reorder how the fields are presented to customers? I've tried rearranging the layers in the design tool but it hasn't changed anything. Thank you in advance!
Solved! Go to Solution.
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07-09-2024 08:45 PM
In the Design Tool, on the right-side panel under "Make this a template object", you'll see "Product page label" and "URL parameter name".
The Product Page Label is what the shopper will see as the label for that template field on the product page.
The "URL parameter name" is strictly behind-the-scenes info and is what determines the order of the template fields on the product page personalize menu. By default they start with "text1" and then "text2" and so on as you create more template fields. It goes alphabetically/numerically so re-name these fields in the order you want them to appear on the product page list. I keep it simple and use 'text1', 'text2', 'text3'. etc.... It does not matter what order you have things in the layers panel in the Design Tool; it is the name of this field that determines the order on the product page.
(This is a great question BTW. I see many products with lots of template fields that have the shopper jumping all over instead of being in a logical order making it easy to customize.)
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07-09-2024 08:21 PM
@Wisp Yes, happens all the time to me. You will have to change the numbers (i.e. text1, text2 etc.).
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07-09-2024 08:45 PM
In the Design Tool, on the right-side panel under "Make this a template object", you'll see "Product page label" and "URL parameter name".
The Product Page Label is what the shopper will see as the label for that template field on the product page.
The "URL parameter name" is strictly behind-the-scenes info and is what determines the order of the template fields on the product page personalize menu. By default they start with "text1" and then "text2" and so on as you create more template fields. It goes alphabetically/numerically so re-name these fields in the order you want them to appear on the product page list. I keep it simple and use 'text1', 'text2', 'text3'. etc.... It does not matter what order you have things in the layers panel in the Design Tool; it is the name of this field that determines the order on the product page.
(This is a great question BTW. I see many products with lots of template fields that have the shopper jumping all over instead of being in a logical order making it easy to customize.)
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07-10-2024 01:38 AM
Thanks everyone! That worked! I would never have guessed it was under “URL parameter name”!
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07-10-2024 02:00 AM - edited 07-10-2024 02:03 AM
Another tip: If you want to change the URL parameter names, text1, text2, text3 etc., so the 2 becomes 1, 3 becomes 2, and 1 becomes 3, FIRST put the desired order number at the start - so you have text12, and text23 and text31. THEN remove the second figure in each number. This avoids the process becoming messy and corrupt.
Working from a small Scottish island and creating items that sell...
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07-10-2024 02:33 AM
Hi Nigel! Thank you for that. Yes, I learnt that the hard way. Took me about four fields in (and some cursing) to realise that. Thanks again!

