Royalty % changed when customer order multiples

tiffjamaica
Contributor III

A customer ordered three notepads today, all the same.  The first two went through at my set royalty rate. The third went through at a rate .3% lower than my set rate. Anyone know why that would be?  TIA

1 ACCEPTED SOLUTION

Cat
Honored Contributor III

My guess would be that the customer added some sort of secondary content (like a background image) in which case a small percent of the royalty is carved out for the secondary content designer.

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Cat @ ZingerBug Designs

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2 REPLIES 2

Cat
Honored Contributor III

My guess would be that the customer added some sort of secondary content (like a background image) in which case a small percent of the royalty is carved out for the secondary content designer.

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Cat @ ZingerBug Designs

Ahh ok, I didn't consider that. This design doesn't leave much room for adding anything, but I know customers do all sorts of changes - so that's probably it. Thank you!