Hello Zazzle Creators! Would you kindly let me know how to unlock a collection? I created a new collection and on the right there's lock sign that I do not know how to unlock. Thank you. ... View more

Does anyone received pending payment status on the account? It's 7th and not showing yet Is it only me? ... View more

Has the payment for this month of July 2025 gone in? thank you Will ... View more

I don't know abt everyone else, but tbh, after 18 years on Zazzle, attaining Pro Silver, etc... I am at a point where the constant changes, not least the most recent royalty rate and affiliate changes, and the number and frequency of major glitches, has driven me to the verge of leaving the site permanently in the near future unless by some miracle things return to "normal" REALLY soon. I have not made a NON-3rd party sale from any of my shops since the royalty rate changes. I absolutely cannot stay on a site that offers me pennies for a product they sell for large profit. I have jumped through so many hoops for Zazzle in the past decade! I never fully recovered from the search changes in 2012. I used to make a few hundred a month, over 1k during holidays. Now I struggle to make $100 in ANY month, and in fact have had a few months with no payout the past 1-2 years.  I add new listings regularly, have no hidden designs to update, I delete all non-sellers older than 2 yrs as instructed, and have updated every listing on every product with views but no sales... and still coming up empty handed. Now my understanding is that because I refuse to list at 10% royalty and accept earnings that wouldn't even support me in Mexico or India (and I have lived in both, so I would know), that my shops and designs are hidden from the MP?!?!  What does it take, Zazzle?  What can Zazzle do to make it worth my staying? (and I am NOT by far the only one pondering this). Because if this does NOT change, I will have no choice but to look elsewhere. And I really do not want to have to do that after nearly two decades here! ... View more

Have you been shown any debts since it is already July 5th? 🤔 ... View more

On MS Edge, I came across the new "test-phase" personalization form on customizable pillows of mine. While I like the new approach and look, there are several issues with it in its current state, and some design (and product) realities may not have been taken into consideration. I've only checked it on a desktop so far, and haven't seen it on other products but pillows yet. Please note that these issues are already affecting regular products in the marketplace and may lead to missed sales. MAIN ISSUES The template text fields miss all their labels, and the customer is editing blindly. This may not be an issue on simple designs, but as soon as you have several options, you're lost. Plus, you make all the designers' efforts to provide informative labels obsolete. Template images can only be chosen by clicking on them in the preview. There is no separate choice in the editing/personalization section showing all available image templates, nor are their labels shown, with potential information for the customers (e.g. suggested image size or type etc) provided by the designer. This makes transparent placeholder images impossible to spot and choose, and on complex designs with small, overlapping, and/or clustered imagery, the only-by-clicking/tipping choice will become a gambling game. Screeenshots actual/regular vs new personalization form (on 1920 ws & desktop). The green rectangle on the actual form shows the field labeling, the red marking on the new ones shows the blind walkthrough without.    OTHER THOUGHTS and potential Issues in need for dedicated approach/solving A template field or image can be used multiple times, in multiple/different places (e.g. front + back or on all calendar pages), and in different ways (e.g. flipped or diff. font). This has to be taken into consideration and addressed when setting up the form. As a side note and FYI, this already doesn't work properly in the new image adjustment tool. Design and template elements can be placed on so-called background areas wrapping around the whole product as well as separately on the different faces (e.g. envelopes, gift bags, etc). Suggestion: To keep the field list neat, you can put labels in dropdown areas or small popups showing at hovering/clicking on an icon. Suggestion: Show image template previews (with labels) also on the left side to make them easier to handle, and to make available also invisible or small assets. Nice to have: Give us a dedicated Get Started / Information tool where we can put our dedicated design infos (remarks, tips, etc) and that is shown at the beginning of the form hidden in a collapsing segment or a popup. Note: Some template borders don't show up well on shaped previews. Important: Image adjustments must either be applied on all copies of that template placed on the product, or made to be applied on any duplicate separately. NOTE: This does NOT work correctly on the already existing adjustment tool, in other words, only one element is changed while duplicates aren't.  Please solve the labeling issue or designers (and you) may lose sales. Thanks! P.S. If you want more info on the adjustment issues, glad to explain it further, if you plan to address the problem. Edit: another old/new screenshot:         ... View more

Lately, I’ve noticed that around 95% of my sales are coming through third-party and it's really discouraging. The earnings from these sales are significantly lower compared to how it was before, and it's starting to feel like all the effort I put into designing and promoting isn't paying off fairly. ... View more

Can someone please explain the rationale behind the sizes available for the glossy posters? I have never sold any of these because of the weird sizes. I've googled standard sizes for posters, and none of the sizes offered come up in any results.  I have never heard of a 26.67 x 20 inch poster, nor any of the other weird sizes offered. One can't buy frames in these sizes. Why aren't these posters offered in standard sizes, such as 16 x 20, 18 x 24, etc. We definitely need glossy posters available in standard print sizes!  https://www.zazzle.com/yellow_asiatic_lilies_floral_poster-256255216021641185  ... View more

I have an account on Instagram but, it has changed a lot and not sure how to advertise my Zazzle store to it.  At one point we just had to put in the link but not sure how to share. 😞  ... View more

This has been driving me batty for some time. I would love to know how to fix it. I hope my explantion makes sense.  One of the templates for adding media shows an invitation, an RSVP card, and an enclosure card.  I have made all three and added them to a collection. Why does the RSVP card not show? (see graphics) What am I doing wrong?   ... View more

Dear Moderator, I posted the following in another section already but I think that discussion was closed so no one will probably look at it.  So I am posting it here again.I believe Zazzle made a mistake when calculating my royalty yesterday.  It took 5% off the subtotal and then gave me 20% off the reduced amount.  I checked my history and learned that this is not how Zazzle calculated my royalty before whenever my set royalty was above 14.9%. Yesterday I made a sale and I was puzzled why I only received $5.88 royalty instead of $6.27.  The original price is $39.20. Taking 15% discount off the list price leaves $33.32.  So that is what the customer paid. Since my product got referred, Zazzle took of another 5% off the total of $33.32 ($33.32 times 5% = $1.67) which brings you to the subtotal of $31.36 as is shown in my royalty history.  I assumed Zazzle would multiply $31.36 by 25% (my set royalty) as it did before, and then take the 5% out off the resulting royalty amount, because I set my royalty over 14.9%.  But no, Zazzle took off 5% of the subtotal which lowers the subtotal amount to $29.79.  Zazzle then multiplies $29.79 by 20% and that's how I wind up with only getting $5.88.  However, had Zazzle multiplied the subtotal of $31.36 by 25% ($31.36 times 25% equals $7.84) and then took the 5% out of $7.84, I would have received $6.27 royalty. BTW:  Since $5.88 equals only 18.75% off the subtotal amount of $31.36, Zazzle actually deducted 6.25% from my 25% royalty and not just 5%. ... View more

For the past several days, I have been working consistently on one of my first, and certainly my largest "from-scratch," cross-sell collections.  And I have to say . . .  I do NOT know how you do it! lol It just. Keeps. Going.  It looks good. I'm excited. But I cannot IMAGINE filling every single slot, and quite frankly, I'm not going to. And I know a lot of you do! 🤣 Over and over again! So this is just a "holy cow, I don't know how you do it" to everyone out there who plugs away making these carefully crafted collections that dot all the i's, cross all the t's, and look fantastic.  I am impressed. And I hope this makes you smile! Amanda ... View more

Hi I use this resource for currency conversions and historical data etc. https://fxtop.com/en/historical-currency-converter.php I hope I'm understanding this all correctly ... The currency exchange rate re $ to £'s 5th Sept (pay cut off date) was 79.71%. Zazzle payment details show currency conversion as 0.749%  (almost 5% difference) Note re 31st August rate was 1 USD=78.87 GBP Please help me understand why Zazzle shows rate as 0.749% a difference of almost 5% Meanwhile in terms of the figures showing re what I am being paid ie $ to £'s the difference is akin to 6.7% Note that I haven't checked the other currencies as yet as my main sales are US based. For me the difference is in 3 figures and appears to be more than double what I paid in conversion fees with payPal.  Thank you ... View more