I think there needs to be a section somewhere on this forum that tells us, or at the very least updates us all on when something has been discontinued and not coming back. If there is can someone please point me in that direction with a link. So I am wondering about luggage, tarot, erasers, LED signs, socks, pencils, Samsung Galaxy S10 and ceiling lamps. Cause I do not want to delete them and a few weeks from now they get more in stock or something like that.  ... View more

I guess I must have done something wrong. Went from a 7 zrank to 5 zrank. At times, I was an 8. They don't want you to unhide too many products, I guess. I haven't been a 5 in a few years. Took me by surprise. ... View more

This page What Royalty Rate Do You Recommend I Use? suggests a royalty of 5-10% which is pathetically low, but if you read the whole entry and between the lines, it's clear that 1) it's not mandatory, you can set your royalty to whatever you want 2) lower royalties = lower overall prices = Zazzle looks more affordable to shoppers 3) using that low 5-10% benefits the customer not you There's a common theory that higher royalties might keep one down in search results. So i just wanted to do a random search to see what royalty percents were in the top results. That by itself proved interesting and then it spiraled into a deeper dive looking at the other factors that most likely weigh in to where something "places" in results.  I searched (on the US domain) for three keywords + product type. I.E. [keyword1 keyword2 keyword3 product_type] NO QUOTES, and then used the "Refine by Category" filter to narrow results down to just that actual product type. That gave me just over 200 results, a number easy to manage for comparison purposes.  I then noted the details for the top 20 results. In the four days I've been compiling the stats on the results, the search results fortunately remained exactly the same. And then I was given the idea to do the same search on other domains. So I did UK and Canada and noted where items placed there compared to searching on the US domain.  Of the top 20 results, I was only able to obtain all the stats for 7 of them. That's 35%. Not enough to draw any "scientific" conclusions, but still super interesting and able to provide some insight.  The first thing to jump out is that in most cases there is an astounding difference in placement depending on domain!  Designers of all Pro levels were included in the top 20. There were two with a generic Pro badge which means they could be anywhere from Basic to Diamond. None of the results were from Designers without at least the basic Pro badge. Does that mean anything? I honestly have no idea.  Royalties ranged from 10 to 25%. Views ranged from 11 to 347. Creation dates ranged from 2014 to 2024. Looking at the meta data: * All of the results have all three of my search keywords somewhere in the meta data. * One of the top 20 (#16) has all three keywords in the title, in the same order I typed them in search * Five of the top 20 have two of the three keywords I searched for in their title, in the same order I typed them in * Ten of the top 20 have none of my keywords in their title, they only appeared in the tags This list is missing 65% of the data but is still interesting and my own personal conclusions, right or wrong, are, in no particular order:: * number of views alone doesn't seem to be a heavily weighted factor * even number sold won't by itself put you at top of results * likewise, Pro level or zRank alone won't put you at the top * having a personal cover image is still relevant/important * royalty % by itself is not keeping items down in search * last sold date might be an extra-weighted factor with more recently sold items placing better * where your strongest keywords appear and in what order compared to what a shopper types in is important So that's it. My conclusions here are just my own opinions based on the limited data of this search, you all may draw your own different conclusions.  ... View more

As a designer, I know a few ins and outs of searching for products and designs, but even so, I still come up with a lot of utter mismatches. For instance, I ran a search for rabbit posters and, for the most part, I saw posters, but I also saw a number of clocks. I discovered the key to this was if the designer used "art" in their keywords. But if it's not a poster, so why is it included in the search? Then there's the fact that the customer, unless knowing enough to type in precisely what they want, will assume those clickable categories are what they're reduced to. Clicking on quite a number of items that were blatantly AI, I found only one person who included "generative content" in their tags. It would seem the directive put out to us didn't spread far and wide, and so it's likely a lost cause for anyone to use the tag at all. It does nothing as far as I can see. Besides, why would a customer deliberately search only for AI? Copyright infringement is likely rampant if, while searching for just rabbits, I came across designs for a Chevy Impala. I realize there's no way Zazzle can look at each and every product individually and judge whether or not it's titled, described, and tagged correctly. (A poster described as being a luggage tag?) But can't the algorithm be better tuned, at least not using "art" as a sign that the product is a poster? I'm sure more things like this exist, but I was focused only on rabbit posters. While supplying all kinds of fancy stuff for the design tool, a little work on searching might be better for everyone. Colorwash's Home    Colorwash on Benable   Benable invite link ... View more

I posted on this before and decided to message Zazzle to see if we could charge a customer a fee or direct them to another site (Like Etsy) to purchase the design and then use it on Zazzle.  None of the referral links have ever worked for me for custom designs and instead of just saying no I wanted to explore other options.  I emailed Zazzle and their response was to send me back the referral policy again.  Are there even live people looking at our email request or is it all AI? So i asked in the chat option.  This was the response: Zazzle does not allow you to directly charge a fee for custom work, but customers can message you directly to inquire about additional customizations before purchasing a product with your design. and No, Zazzle's guidelines state that you cannot direct customers to a different site to purchase your work if it is to be used on Zazzle. This includes promoting external websites, products, or services within messages or designs. So, from now on unless it is quick, I will just have to say I don't do custom work.  Really is a shame that Zazzle can't support us with this.     ... View more

So how about this solution… Could Zazzle request private feedback from customers about any issues before allowing them to leave a public review? This way, customers are given the opportunity to resolve any lingering issues before they leave mostly unfair public reviews for designers. Most bad reviews are related to poor quality issues, missing items, shipping issues, and other problems that should be resolved by Zazzle Customer Support and are not the fault of the designers. Customers leave a one star review to get attention when they can’t get customer service. I understand it gets busy and some customers may be impatient, but asking for a public review before ensuring their issues have been addressed is just asking for an angry review from unsatisfied customers. If Zazzle is addressing these issues after seeing the bad reviews, it doesn’t do the designers any good since the reviews remain and reduce our store rating. Zazzle is not like Etsy or Amazon where the store owner has a lot of control over what the customer gets so the review request process should be different. Zazzle needs to do more to make it clear that the designers are NOT fulfilling the orders. In a one star review caused by not receiving her order, a customer went as far as to say that she believes this issue is more the individual and not Zazzle because she doesn’t know that the individual store owners have nothing to do with fulfilling her orders and that it’s 100% Zazzle’s responsibility. Obviously this review blaming me for not receiving her order is completely misguided and unfair but the review still appears in public attached to me with no option to clear things up with the customer which Zazzle should have done. It’s been disheartening to see one bad review after another because of Zazzle issues (which I understand may be disheartening for Zazzle because of some makers who seem to have zero quality control which make me upset too). 2024-2025 have been the worst for bad reviews which indicates it’s getting worse. Most issues could have been addressed by Zazzle if the customers were given the opportunity to get them resolved before being given the opportunity to leave bad reviews that hurt designers more than anything when it’s not our fault at all. ... View more

Question for anyone who has received Zazzle’s approval to create embossers: How long did it take you to get approval to create embossers after you submitted your application? I applied about a week ago, and I haven’t received a response yet. Thanks for your feedback! ... View more

Is anyone else experiencing constant issues with Product Insights? Every time I contact support, the problem gets fixed temporarily—the feature starts working again—but after a while, it stops working and the cycle repeats. ... View more

Welpers, it ain't just Z slapping designers with additional fees. Standard accts on rb have had fees for awhile, but premium and pro haven't. Looks like standard will now have 50% of their commissions clawed back. Effective 9-1 Premium accts, which have had no fee, will be charged 20%. Pro accts, however, won't get charged a fee. In addition, they are also implementing some kind of excess royalty fee if commission is set over 20%. blog.redbubble DOT com/2023/04/how-account-fees-may-apply-to-you/ Another pod that pays set commissions on sales reduced those amounts a good while back. I won't be surprised to get an email about them making harsher changes as well. Guess it's about time to consider alternative ways to earn money. My bills don't go down but what I'm earning does and it stinks. ... View more

After the big collection downgrade, I lost half of my income. So I would really like to see some improvements on the collections.  ▪ First of all restoring the option to be indexed by search engines ▪ I would like to see the option to add sections in the collections, similar to how Pinterest for instance is organized ▪ The collection should come up FIRST under the product image, before about a ton of images of other designers ▪ Re-arranging of products should be easy, without having to refresh the page all the time as products are jumping around I think the collections offer great selling opportunities and it just a shame they got ditched. ... View more

Hi creators. I just came across an account that seems to be selling mostly blank products - I mean not even solid color ones - totally blank. And this is Pro Bronze Creator. Is it really that simple? I starting to doubt in all I know about this platform. Despite all my efforts I am only Pro. I am really confused right now. Do people really buy those products from creators and not directly from zazzle? **Identifying link removed for breach of community guidelines**   ... View more