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Hello everyone, I’m experiencing a strange issue with some of my greeting cards and I wanted to check if anyone else has faced something similar. Over the past few days, the same card has been purchased multiple times (sometimes 10–16 orders in a row) within the same hour, by different customers from different locations. Shortly after, all of these orders get automatically canceled I’d really appreciate any insight or shared experiences.
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When we are designing product we can't delete the design, please put back the little x to removed the design also. Have the All-over prints on hoodie and t shirts
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Which discontinued product would you like to see come back, and why? I’ll start: LED candles. They disappeared during the pandemic, and I had a few designs that were truly appreciated by customers; I even received some very emotional thank-you messages. This type of candle seems especially appropriate as a commemorative item when it includes a photo of a loved one or a pet. No one wants to watch their faces slowly disappear as a wax candle burns down. I would really love for them to come back.
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Considering overall high end designs of my Zazzle store, is this situation something common? See screenshot attached. My royalty rate is not set much high.
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Will we be getting the product replace option back since the holidays are now behind us? Thank you so much. Regards, Beverly Bainbridge, Magnolia and Thistle Designs
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I have a sale that occurred on 12/1/2025 that hasn’t cleared even though most stuff after that has cleared. Is that common? If not who do I contact to look into it? I recognize it’s possibly a problematic item, a rubber stamp, but still just curious.
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Everything is saying sold out. Are they out of tissue paper?
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Hi Creators,
Here's a dedicated thread to leave us feedback about the new feature we just launched, frames!
Check out our recent article to learn all about it:
https://community.zazzle.com/t5/creator-news/new-feature-alert-frames/ba-p/206434
Thank you!
Team Creator
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Right now, all sizes of gift bags – Large, Small, Medium, and Wine – are sold out, in both matte and glossy 😟. Will they be available again soon... before Christmas?
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I know there has been lots of discussion about this and one of the main reasons Zazzle has given for what we designers believe should be SELF referrals coming through as 3rd party has been that the customer could have come to the Zazzle site before using the link we gave them. So, therefore, the cookie that the affiliate/ambassador program counted was the previous one. But, have you had the experience of not using a referral link and going directly to your own shop using your exact URL with no referral and only ever going onto the Zazzle site through your shop. Then after coming directly to your shop, designing a product for a customer, then buying the product yourself - only to receive a notification of a 3rd party referral sale? Yes, that just happened to me. No one else was involved - went directly to my shop, designed products, placed order - all within the same session - yet it was recorded as a 3rd party referral. Has anyone else experienced this? I've sent a message to support and hope I don't get the same canned response about "cookies". Oh, and prior to placing the order, I asked their chatbot to confirm the exact steps I needed to take to ensure I received my royalty and SELF referral. And still knowing I followed the exact steps - it came back as 3rd party.
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I checked my messages this morning and a Zazzle customer left quite a lengthy phone message about labels that they had purchased on Zazzle. Apparently they were difficult to read. She was definitely complaining. That's a new one. I don't even have my location in my profile. I just thought it was very strange and I'm not quite sure how to handle it. Thank you, Beverly Magnolia and Thistle Designs
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Hello, I’m hoping someone can help determine whether this is a known issue. Since Friday, our Lumpiko store has been receiving an unusually high volume of visits from Singapore. We have never had customers or traffic from Singapore before, but in just a few days it has become our second-highest country by visits. These sessions are viewing a mix of very old and brand-new products, but no sales or meaningful engagement are occurring. A few concerning details: • The Singapore visits show up in the country ranking, but do not appear on the live map the way all other customer locations do. • The traffic is steady, repetitive, and does not resemble normal browsing behavior. • Nothing in our marketing or referral sources explains this sudden geographic shift. We are trying to determine whether: This could be bot or scraper activity, Someone is using a Singapore IP or proxy, or Other sellers have recently noticed similar patterns. If anyone has experienced this or if an admin could advise whether this is a known issue and it's being handled, we would really appreciate the insight. Thank you.
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I do not understand how the fabric tile size works not sure what size to pick or why to pick it. I see you can make the tile bigger or smaller all kinds of setting it is too confusing can someone is easy terms please explain the tile size on the fabric and what to set it on and why. Thank you, very much appreciated.
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When will the 1099 for 2026 be sent out. Thank you.
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I am not sure how to do store completion for (Share 10 store collections (+10%)) I need help to do this can someone please tell me how to do this very much appreciated. Not sure where, how, or what is needed. Thank you.
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