Hi Creators, We're excited to share that we've launched an updated design experience that's currently in A/B testing! This represents a significant evolution in how design works on Zazzle, moving toward a unified tool that serves both creators and customers. What's Live Now?: Our design tool experience is being tested, meaning users will see either the current experience or one of three new variants. This tool builds on the features you've been using including frames, grids, design elements, and our royalty-free content library, but is optimized to make design more accessible to customers who may not have your level of design expertise. Your existing post-for-sale flow remains accessible and we intend to improve those workflows as part of the next phase.  Here's a quick demo from Sean walking through the experience: Why This Matters for You: Since this A/B test exposes templates to a new design interface, you may notice that some existing designs work differently in this customer-focused environment.  As an example, to create a smoother customer journey, we’ve improved how “locking” works for layers. Previously , when you locked an object, customers could not unlock the object which caused usability issues when they wanted to make changes. With the new update, both you and your customers can unlock a locked layer. Note, if you originally had a a locked layer, the "disabled" setting is automatically turned on with the update. We’ve added a new toggle called “Disable All Object Interaction” which is located in the “More options” section in the right-hand panel. When enabled, it prevents users from interacting with the layer, and customers cannot change this setting.  Additionally, we’re using the locking feature to automatically hide certain layers, such as large transparent overlays, shields, or borders, that might otherwise interfere with customers trying to upload photos or edit text. After the test concludes, we'll be sharing tips and best practices to help your templates shine in this new experience to maximize customer engagement and conversion.  Looking ahead, this optimized experience is the first step toward a cohesive design tool for everyone on Zazzle, designed to add ease for customers and positively increase conversion to benefit creators. We welcome your thoughts and feedback as you see this experience in action, as your insights help us build better tools for the entire Zazzle community. The team will be reviewing this thread so please weigh in as you’d like.  Thanks for being part of this journey,  The Zazzle Team ... View more

With the recent changes here on Zazzle and their negative effect on royalties, I would like to give some insight. I have been selling digital invitations for over 10 years. I am very familiar with Etsy and Zazzle and what works for me and what does not.  Here is a quick comparison of my sales in April 2024 and April 2025: April, 2024 on Zazzle: Average Royalty per sale was $5.17 April, 2025 on Zazzle: Average royalty per sale was $3.68 April, 2025 on Etsy: $5.91 per sale (after all fees - including marketing) If I include "self-referrals" here on Zazzle, my average does bump up to $4.57, but that is extra time I am putting in to advertise. I do not have to do this on Etsy, as Etsy does it for me, I just set my daily advertising budget and they handle it from there. Totally worth it in my opinion. Etsy does not charge me 3rd party fees, as I am already paying my chosen budget of $1.30 per day. You can adjust to whatever works for you. $1.30 per day is much more reasonable than $1.49 per order (on average), which I am now paying here on Zazzle. Etsy also offers multiple dashboards, which I find incredibly helpful. You can view your shops stats by day, week, month and year. You can see how many views your shop and each item receive, as well as revenue. They have graphs, so you can see overtime how certain items are doing. Etsy also has a section called "how shoppers found you," where you can view exactly how people found your shop or item, as well as how you brought people to your shop. This is extremely helpful for sellers, so you can see where to focus energy.  I am not saying Etsy is better than Zazzle, I am just saying these things are helpful. I am hoping Zazzle can find a way to get royalties back up for sellers, as it will not be worth it in the long term to be investing time and energy into this platform, when the same time and energy could be put elsewhere and receive more in return.  Lastly, it doesn't feel "fair" that ambassadors receive such a large portion of each 3rd party sale, as the designer is putting in much more time. I haven't delved into Etsy's ambassador program, but I do know that I am not losing money on 3rd party sales. My royalties stay the same, no matter how the customer was brought to me.  This is my two cents. Hoping for positive change going forward.  Thanks, Kim Wilhite    ... View more

Working on collections. I understand the event categories like holidays, birthdays, etc. Now, there is an "event" called "Home & Living". Is this one there to put together and cross-sell home décor, drinkware, and all these products that are found in our everyday life?  The idea is to cross-sell home/everyday life products of the same/similar design (e.g. pillows + blankets + duvets + clocks). Plus I also have product-specific collections, e.g. pillows, clocks, etc, which would also fall under home décor. Can I use that collection "event" type also for these (combined with different styles)? What about mousepads and accessories, jewelry, totes, etc? "Other"? Thx! ... View more

Hello! Our new Creative Community group has moved to Substack and have extended last week's "Fun Friday Share" to this new platform. We'd love to invite you. You can contribute today, tomorrow, and Thursday. On Friday, we will have a new share live. 😄  I hope you'll swing by. We are still VERY much in the early stages, so you are not behind!  Here is the Orange Fun Friday Share And Here is the "Newsletter"/GROUP if You'd Like to See What We're Up to Now ... View more

I create my designs in Canva for Etsy, but Zazzle requires using their own design tool. Is there a safe way to hire a VA to recreate my Canva designs on Zazzle without sharing my login details, or any alternative solution to make this process easier? ... View more

Hi guys, I have been using Zazzle since the beginning of the year, and I do need help from people who have more experience. I have launched a shop called Starry Starry Sky where I sell my art (that I take weeks to make), but I don't get many views, even sharing on other social media such as Instagram and Pinterest, and no sales, which is really frustrating since i'm spending months on that, using the best of my knowledge for every detail. Last week I created another shop, but this time using my AI and design skills, i really take effort for every single print I make as well, take hours each time, but it's way faster than manually painting everything, and I'm able to post more often, got more views too (and this time, i'm only promoting on X), this time I picked a very specific niche after days studying it and I really hope it works (the shop is called Paw-sitive Crafts). Can you guys give me some tips about my shop? This time I'm focusing on shirts and sweatshirts, since selling plenty of products with the same print isn't working in the first shop. I would love to hear from you and your experience, and if I should have hope and keep going, even if I'm late to the POD thing. ... View more

Do you have sales these days or is your store "frozen"? 🤔 ... View more

Just thought I'd share... I saw a Zazzle ad on Tubi TV at 3:51 a.m, EST on 12 September 2025. Nice! ... View more

Hello, everyone! Just like everyone else, I received no response from Zazzle regarding my W8-BEN submission. I have sent three emails containing the form to zazzle-w8@zazzle.com. My first submission was on August 8, 2025 and I have yet to get any response. I've read most of the forums and found out that some of them are not even solved and I was wondering if anyone actually got it sorted out. I'm starting to question the legitimacy of the site :,( 1. Any advice from the staff? Who can solve my problem of personally contact? 2. Has anyone (non-US) actually got their W8-BEN sorted out? In 2025?? ... View more

Is anyone else experiencing constant issues with Product Insights? Every time I contact support, the problem gets fixed temporarily—the feature starts working again—but after a while, it stops working and the cycle repeats. ... View more

Hello,  I am a Zazzle creator  Zazzle team  informed me two weeks ago that w-8 form has been processed and that my account has been updated. However, when I looked at my payment settings I see nothing changed. It's written in that they can't pay me because my payment setting hasn't been completed and that W8-Ben form hasn't been collected yet.  I send an email to Zazzle team two weeks ago and no one responded to me . I wonder when the settings will change and when will I receive my payment. Can someone in Zazzle team here respond to me ?  ... View more

Here is the link to the Tax Treaty between the US and the UK.  On filling your W-8BEN form. When asked what to write for Part 2, Line 10. Add "ARTICLE 12, PARAGRAPH 3" When asked to add "Additional Conditions" on the last section in line 10. Add "Creation of artistic works (designs) sold on Zazzle online web stores on a range of goods" See the screenshot from my form. I've submitted it today after about 10 attempts to fill this in. Bearing in mind I've been selling on Zazzle for 5 years and my previous form, without these details, was accepted for the past 5 years! ------------------------- Zazzle Moderators - my feedback to your customer service team... "Thank you. This has been a real struggle for me, being severely dyslexic, being sent link after link after link to read through huge government documents I simply don't understand and struggle immensely to read. For some feedback, Zazzle really needs to provide more simple ways to fill out this form. I have had to resort to reading endless entries on the public forums on Zazzle to get help, rather than using the links I keep getting from your team." Thanks Jo ... View more