How can I get the content review team to stop removing my logos due to "copyright"?

MCU1775
New Contributor II

The content review team continues to remove my products due to copyright reasons, BUT I am part of the organization who owns the logos! I've emailed the content review team multiple times over the week, and have received no response. BUT they ignore my emails and continue to remove products each day. I've also called customer support and explained the situation, but I was told they don't have much to do with the content review team. I have signed letters giving me permission to use our logos, but content review isn't giving me any attention.

1 REPLY 1

CreativeLeahG
Honored Contributor III

I don’t know if this applies or not, but  I see a disclaimer in the store description to say you’re not endorsed by the organisation you’re creating merch for so this could be the issue. Ie trademark Breach. There are rules preventing others from creating their own designs for military, universities etc. for resale. So even if designer gave permission you’d need the organisations permission. Hopefully this makes sense.