- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-26-2023 02:16 PM
Hello, I have a simple graduation cap topper under review and it has been a month and 2 days. It is still not available for purchase on my shop. Does anyone know how long a product is under review for?
My Shop is Susy Maldonado Illustrations.
Thanks
Susy
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-29-2023 11:02 AM
Update: I reached out to Zazzle support. They fixed it. Please reach out to them if your product has been there more than a month so they don’t forgets it.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-26-2023 04:04 PM
people have had products under review for over 6 months noted here previously. You may have to try reaching out to a staff.
Are all grad caps subject to review? If not then you might want to consider why it might be held in review
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-27-2023 10:54 AM
@Harmony
I've made a few grad caps and they aren't subject to review.
The tags used for Susy's particular design may be what's triggering it to be put in the Under Review folder.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-27-2023 03:01 PM
Good luck. I have 3 under review from 8/24/2018 1:51:00 PM , 1/30/2022 4:43:00 AM, 7/6/2022 11:11:00 AM I think sometimes they get lost and stay there forever. I have had others go through in as few as a few days.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-27-2023 08:35 PM
What's the latest on this? Is product still under review? Could there be some propriety school language causing the problem? I wonder if you can just remake the product and see if that one gets through review quicker. Then you can delete the other.
I also do Postcrossing!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-28-2023 07:26 PM
Proprietary.
I also do Postcrossing!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-28-2023 05:53 AM
Hi all,
Sorry to hear you are having this issue. I have flagged the reviews in question with the team now. Hopefully they can be resolved as soon as possible.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-28-2023 12:24 PM
Thank you. I just noticed one of them (7/6/2022 11:11:00 AM) in my newest products now.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-28-2023 07:39 AM
Don't laugh (OK you can laugh because I definitely did) but an issue I had with some grad products a few years ago. I had used the Latin phrase for graduating with honors and, uh, one of those Latin words triggered a flag and it got stuck in review. I just re-created the product without that phrase (which I'm not using here so as not to get in trouble again) and it launched fine. Just a thought!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-29-2023 09:38 AM
@Lea: It's a known fact that algorithms and related beasts have limited vocabularies. (Got me laughing too.)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-29-2023 09:42 AM
Yeah not much sense of the importance of context 🤣
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-29-2023 11:02 AM
Update: I reached out to Zazzle support. They fixed it. Please reach out to them if your product has been there more than a month so they don’t forgets it.
