W8-BEN Tax form No response from Zazzle

Spark
Contributor

Hello to everyone! I have not been able to resolve the problem with W 8BEN-form for more than six months. Z-Support does not respond. Can anyone help me or give me advice what i need to do? 

On April 11, 2024 I received a letter from Z-support saying that my address in my Zazzle Payment settings has duplicate postal code and my form does not, and I need to fix it. Then I fixed it, attaching a new W 8BEN-form and send it to zazzle support. But there was no response… The last time I sent my form again was 10 May 2024 to this email address: Zazzle-w8@Zazzle.com and there is still no answer. Who can solve my problem or who did you personally contact for submitting and accepting W 8BEN-form? 

82 REPLIES 82

dwyne
New Contributor III

Thank you all for your help, finally verified by zazzle

FB
New Contributor

I had also like Dwyne received a message in January that they verified the form and send to the and they sent it to the finance department. Now I got another email, from a different address, saying I didn't file the W8BEN form!!!!?? :(((( They canceled my payment for this month! And it looks like I have to start over! Has anyone else had this happen these days??

dwyne
New Contributor III

I'll try to help, try asking Zazzle directly where your error is via email or through the community, most likely you will be notified.