All Time as a drop down option. Right now the most data we can see is Last 365 days worth of data. It would be nice to see complete data for the purposes of seeing a product true success or failure.  Thank you in advance  ... View more

Zazzle — Please don’t roll out new features—especially one that includes big changes—on a Friday and then abandon creators over the weekend with no support or feedback until Monday.  Better yet, roll out of new features should occur on Mondays, so creators can access the help they need (via forum moderators, software engineers, programmers, etc.) for a full five days. As you can see by the comments, and the frustration, and the amount of questions, this roll out was not smooth sailing. In addition, before a big change—like new collections—rolls out, create test groups before launch to work out as many kinks and questions as possible, and provide thorough training via videos, forum posts, and emails to creators before roll out—with an extra emphasis on training before roll out. Thank you. ... View more

Aussie Designer back again, this time with a suggestion for one of Zazzles products.  I've never sold any of my own designs on a puzzle - granted I've never focused much on them before.  I've been thinking about starting to promote the puzzles but in all honesty I wouldn't do so as they are right now.     Reason being based on the reviews I've seen and from my own experience with completing puzzles.  I think most would agree that the image provided on the box for puzzles is THE most important resource for puzzle solvers.  If it's not exactly the same as the finished puzzle and of sufficient size it can really take away from the ease and fun of the solving.  Granted many of us enjoy challenges, I just doubt most would pay to have a challenge that would make them overly frustrated and feeling like the experience could have gone better.   I also notice that Zazzle doesn't show the customer the packaging which could no doubt help with marketing.   I recently had a go at a 1000 piece puzzle and I have to say that if it didn't have a hint/guide printed on the back of the pieces I believe I would have given up and not completed the project.  I would assume that any puzzle above 500 pieces would really do better selling wise with a back printed guide to make the solving more user friendly.  A simple number graph would suffice if that could be easily integrated into the printing system without adding to cost. Otherwise making sure the provided image is a size most would not have to squint to see would no doubt be highly beneficial.   I've noticed one of the customer reviews have said something similar - that the Zazzle's puzzle pieces they received were really small and the photograph provided was not clear enough.     I've added a link to the review I read for the Zazzle puzzle here ---https://www.zazzle.com/abstract_art_challenging_black_white_super_detail_jigsaw_puzzle-116601189440333481    Something to consider.   ... View more

It would be great to have a separate category that could be searched and would only bring up Golf Tees under Golf.  Right now it brings up any piece of golf equipment which happens to have the word "tee" in it -- and there appears to be quite a bit making it hard to concentrate on the actual tees as a customer.   Also, making it hard to track them on the back end because of the same issue.  Would be much appreciated. ... View more

Beside vanilla scent candles can you have please>> Cinnamon/apple -- pumpkin spice-- sandalwood-- cashmere--Mid summers night--Soft Blanket.     ... View more

Hello, Since we can upload the mockup images for our products from the store front page product list, I think it might be helpful if we could download images from the product this way too, instead of having to open the product page to do it. I think the process for making mockups would be less time consuming, but I understand if that's not possible.  Thanks for the consideration. ... View more

I have tons of old products sitting in the “under review” area that I want gone.  In addition, sometimes when I’ve submitted new products that require review I realize that I’ve made errors and want to delete those after submitting corrected ones.  So they no longer need review and would only waste the reviewer’s time.  Why can’t we delete from this area?  It doesn’t make sense to me.  The same holds true for the “revise and resubmit” area.   ... View more

Could we be allowed to use "tiling" for inside of envelopes without getting that nasty "There are issues with this design" message on our product pages please. Thanks for the consideration. 💐 ... View more

It would be really nice to have a marketplace department for certificates--gift certificates, certificates of appreciation, etc.  There are a lot of them available on Zazzle, yet there is no department dedicated to them. ... View more

I wish Zazzle offered more plus-sized women's clothing, especially all-over print leggings and shirts.  I would also like to see all-over--print shorts and skirts offered, especially in plus sizes.  I really think these would sell.  Personally, I would love to buy some of the leggings I see here, but they don't come in my (fat) size!  Please consider us larger women, and offer plus-sized clothing! ... View more

I'm not sure what's going on, but I've been totally slammed with shipping inquires recently - three so far this morning. I really think that calling us "creators" has made this problem worse.  I would love it if Zazzle could allow us to craft an instant auto-response to clarify, but since that might be difficult, perhaps Zazzle could implement an instant "thank you for your message" note which would clarify that we cannot help with customer service requests, but to stand by if their request is about the artwork/digital template. The current auto-response isn't very automatic so if we're not available to reply instantly, the customer is left hanging, and I think it's very frustrating for them to have to wait hours or days only to find out that we can't help them. Something like this perhaps: Thanks so much for reaching out! Your message has been forwarded to the product creator. Please Note: creators produce the artwork/digital templates, but not the products themselves. If you are inquiring about product specifications, the ordering process, printing, or shipping, you'll need to contact Zazzle's Customer Care team via www.zazzle.com/about/ask. Otherwise, stand by and the creator will back to you as soon as possible. Thanks for considering it! ... View more

When we submit royalty changes a box appears on the product’s royalty page with the new rate which disappears when the rate changes.  However, it’s impossible to tell without checking each product’s royalty page if it was submitted successfully. It would be useful if a little identifier like a red dot or some other symbol were to appear in a store’s backend product grid by the royalty % signifying a pending change so they can easily be identified without having to click on every product.   ... View more

One of my customers just sent me an image of some wedding stationery that she printed out on deckled (torn edge) paper. She purchased an instant download and had it printed elsewhere because she wanted the deckled edge. It looked SOOO good and it made me wish that we could offer that. I don't know what sort of technical issues there are with printing on that sort of paper, but it would be wonderful for invitations, programs, menus, and all sorts of wedding stationery. ... View more

So I've just gone through my daily ritual of checking my messages and explaining to various customers that I can't make changes for them after they've placed and order. And at the risk of sounding like a broken record, I'd like to suggest that Zazzle make some attempt to explain to customers how the process works. A non-trivial percentage of customers assume when they fill out the form to personalize their design, that what they are doing is sending me instructions for how they want me to customize their invitation (or whatever.) They don't understand that they are actually doing the customization themselves, and that it's an automated WYSIWYG process. It seems like a great deal of confusion could be avoided if Zazzle gave them a quick message when they put something in their cart. Maybe a screen that showed them the product mockup and said something like "Congratulations, your design is complete! Here's what your printed product will look like!" Just something to make it clear that what they see is what they get, and that the design process is over once they finish the purchase.  To be clear, my issue is NOT that I have to deal with these customers. Trust me, by now, I have simple cut and paste answers for this situation because I have to deal with it at least several times per week. I just think that a lot of customer unhappiness and frustration could be avoided if some attempt was made to explain the process so they're not assuming that I'm going to tweak and perfect their design after they submit it. Thanks for considering it! ... View more

The annoying blue 'chat' bubble! It appears right over the template form and I'm starting to make mistakes because I can't read the form properly with this in the way. It's so annoying. 😝 Thank you. ... View more

I understand that Zazzle doesn't want to advertise the millions of designs by designers on google anymore because of cost factors, but can they not at least carry on advertising that they have a site that sells customizable products. I googled "Wedding Invitations" and "Business Cards" and Zazzle are no where to be seen. Other sites like Vistaprint and numerous other sites must be making so much more money now. So just an idea for Zazzle, at the very least please advertise that your site exists when future customers simply type in the basics like "Posters" "Greeting cards" e.t.c. ... View more

It would be great if we had the possibility to put some kind of "away or out of office" automatic reply into the chat. With the hurricane we had just now I knew that I would be without power and internet for days so any requests coming in during that time just sat for days in the chat. Additionally when I finally got to them they were about production and shipping so not for me to solve anyways... would have been great to have an auto-reply message to inform customers and redirect them to customer support. I tried to utilize the custom message in the chat settings with an out-of-office text but customers don't seem to see or read that message. ... View more

I get that auto-saving is a fail-safe, but it's frequently just creating unnecessary clutter in Saved Designs that needs constant cleaning-up. Anytime you enter the Design Tool on something or even just click to open the template panel, poof - into Saved Designs it goes whether it's your product or someone else's.  There's lots of reason you might do either; maybe you're opening your own product in the DT just to copy an element or hex color, maybe you're looking at another Creator's work to help troubleshoot something, maybe you're just looking at a new product blank, maybe you're just testing that your templates work right ... And every single look, it's another thing added to Saved Designs.  I would love the option to toggle this off and be able to toggle it on only when I am actually wanting to create something.  ... View more

Can we please have a sort feature parameter for OOS or temporarily sold out?  Perhaps we would like to organize those in our stores for our customers.  One, for those customers that don't want to see those products and ultimately be left disappointed and never come back.  Two, for those are hopeful customers that keep coming back to the same product notification, and be left disappointed again and again, despite multiple attempts, and so exhausted they're not coming back ever again.  And three, for those creative designers who don't come to the forums because they've reluctantly tried to report or find out about a reported product being OOS.  And lastly, four, a big need for some of us to organize.  ... View more