I spend a lot of time every day helping customers navigate the Zazzle site through the chat system. It would be SOOO much easier to grab screenshots etc if we could just paste images directly into the chat system like we can on the forum. As it is, the only way to do it is to take the screenshot, save it as a file, then upload it into the chat system.  TIA for considering it! ... View more

Hello! I would like to have the option to make "public", "hide" or "share only with link" option for collections, because sometimes I want to make collections with other creators products maybe because this creator product complement mine or I want to give customers particular options to choose from, sharing this collections on my website or blog but I don't want theme to be visible on Zazzle marketplace directly. Thanks in advance for your consideration! ... View more

Zazzle People, Please help us by creating a way for us to quickly move products from one store to the other. That way we could make each store as mean and lean as possible and have better results from cohesive branding and marketing I would think. This would help those of us who have created many products across different types of niches form better store pages and have more cohesion in general. I personally think it would help boost sales. Thank you, Eliana ... View more

When trying to place editable text on golf balls, the 10pt size barely covers 7-8 letters across in most fonts, especially bolder fonts (which are a bit better suited for golf balls due to the small size imprint).  When looking at many of the top search results, many use text placed as an image, which comes out to much smaller (sometimes half the size) of most of the 10pt fonts that we can add with the Design Tool.  OR they are using Dongle, which can be placed at 10pt, but the actual size is close to half compared to other fonts.  If Dongle works at it's 10pt size, and prints well, and customers are happy, then can we please be allowed to use the other fonts at a smaller size, so more text can fit? 🙂 ... View more

Posted this in the General category in a longer thread. Placing it in Suggestions to make it easier for you (Zazzle) to find. Would you consider offering sellers a once yearly, free shipment, of our invitations. (Like, 20 invitations with 1 of each design?) This would increase the chances of sellers making real-life, social media friendly, videos.  Keep in mind, that when a seller buys 1 invite or 3 invites, there’s a higher chance of an invite arriving damaged from shipping. (A corner is damaged or some other issue that would mess up use in a video.) ... View more

We really need a forum dedicated to a list of all discontinued items. We used to have a running list in the old forum format. Wish that it could be imported over to here! It would help to eliminate the constant bombardment of questions asking if an item is discontinued. As it stands, it's very confusing at times to discern what products are actually discontinued and which are just out of stock. ... View more

I find following these posts difficult at times as it's a jumbled mess in my opinion. So I posted a reply in an subject and came back to see what has changed. It says there's 1 new message... and so I'm winding my way through to see which is the new message 🙂 So allow sort by most recent so I can see the newest reply at the top of the chain / page. Thank you in advance for consideration of the idea. ... View more

I want to recap and itemize issues I am experiencing in my stores, and have been for months+ and years. 1) Grouping: A. I have a blanket design in many colors. 2-3 of them are selling well. Those blankets are shown on the first few pages of marketplace searches. That's good. But, because Zazzle has grouped all the colors into one product listing, the other blankets are not seen. Now, those colors are being hidden by Zazzle because they haven't been seen in whatever the time limit is. Now I have to go in and "optimize them", even though the title, tags, and descriptions are fine. But, because there is also a glitch with updating titles, tags, and descriptions...those hidden blankets are once again hidden, needing optimization again and again. Several glitches at play here, but this line item is to focus on Grouping...which caused the problem in the first place. B. I have a lot of apron designs, each design having many color options...per my training. These designs have each been grouped together. Now, when someone buys a gold apron, they get it with a hot pink strap...because grouping does not work right and all the straps (which are offered in standard and custom colors) are not matched up to the right apron. This has resulted in many many returns. Also, there are many many aprons being hidden by Zazzle because, being in a group, they are not being seen. They need to be optimized. I have been going back and forth with Zazzle and I am being told I have to change the titles and tags, so that the parameters are different enough that the auto grouping won't group them together. But, I can't, because the titles, tags, and descriptions won't update. 2) Titles, Tags and Descriptions Not Updating: I have "optimized" over 500 products in the last 2 months. They are still being hidden and all optimizations are lost. 3) Promotions: I am in the Promoter Program. I am building my Social Media sites and populating with my products. There are too many products to catch every one that might be hidden, so I am promoting products I later find out are hidden because they need to be "optimized". So I am going back and removing those products.  4) Featured Products Not Updating: I have attempted to add more products to my featured products several times. This has not worked for me for 2 years. 5) Products Not Showing Up In The Marketplace: I have had problems finding my products in the marketplace. Some kind fellow creators have looked and reported back they see them here and there, offering advice that maybe the tags are the problem. In several cases I would agree. Our stores are a work in progress, trial and error plays a big role in perfecting our titles, tags and descriptions...even with the best intel. However, I have continued to monitor this issue... in particular towels I made, for the towel sale a few days ago. Those towels weren't found, then surfaced for a few hours, and are again gone. I just searched under only 1 term- towels-. I went through 13 pages of only the "Newest" towels. No other search terms. Page 10 started with a towel Product ID: 256119408499598231 Created on: 3/25/2022, 12:44 AM, 2:25 AM. Page 11 ended with a towel Product ID: 217167951086258276 Created on: 3/24/2022, 6:44 PM. My latest towel,  Product ID: 256589761887520488 Created on: 3/24/2022, 8:00 PM was not there between those 2 products. It should have been. The same thing has happened a lot in the past. Where they aren't seen, then they are seen, then they aren't seen again. Something is going on. I have provided product numbers, but it's like taking your car in because it's making a funny noise. The problems are not able to be reconstructed. In summary, I am not posting this to whine or complain. I am not trying to harp on things that have already been reported. I am itemizing several of these issues in one post, so "the powers that be" can see what we are facing as we get up and into our store every day. I am at a point where I am so frustrated I don't know what to do first. The only thing I CAN control is creating new products.  Meanwhile, my Zrank has plummeted, I'm sure because 1) there are so many products needing optimization, 2) my sales are way down due to either a) hidden products not being seen in the marketplace, b) products that are clicked on that don't go anywhere because the product is hidden. I apologize if this reads like a rant, I do not mean it to. I just needed to itemize everything so maybe Zazzle will read this and realize the collective impact these "glitches" are having on its creators. I appreciate it very much when a Zazzle rep says they are sorry for the issues and they are sorry the fixes are taking so long. But, if I am to survive, I need these items fixed. All the new bells and whistles in the world are not worth it if the nuts and bolts don't work. I pray, I really really pray, that this post finds its way to upper management, not just stopping at the front line. This year is moving into the second quarter already. Please please please hire the talent needed to fix these system errors that your current talent cannot get a handle on. Please help your "creators" or soon we will be called "ex Creators".  ... View more

This could be an option Zazzle only authorise for a limited number of times or no more than twice a year but it's very annoying when you create a new store and some of your products are better suited for this new store. But you can move them, the only solution currently is to customise them and assigned them to the new store. But this process duplicates the products and it doesn't duplicate user interaction such as likes and rewards you get from Zazzle like "editor's pick".  ... View more

Hi, It would be wonderful for creators if there was a notes field in the back end of our products where creators could enter graphics information and license information for each design as it is created, instead of creators having to create additional spreadsheets or databases to keep this information. It would be right there with each design! No confusion and easier to monitor if your license has a maximum amount you can sell before upgrading to the next license level. ... View more

Hi Zazzle Team Thank you for your continuing efforts to improve the Zazzle experience. I think it could be helpful to many of us designers if when a customer reaches out to us via customer chat that you prompt them to include the link to the product that they are asking about. I've had many fun mystery solving conversations along these lines:😎 Can I make this in the color blue? (no product link included)  I need to order this but I need this (no product link included) Can you put this on a shirt? (no product link included) As much as we all would like to be able to read the clients minds 😀 it would be so helpful if they included the link of the product when needed. This extra step will help us save time and to help the customer experience. Thanks for considering this option. ... View more

Hi there Zazzle team! Can we get an outline also called a stroke or border for the text option in the design editor? There is one for elements but it would also be helpful for text. For now I sometimes add a second layer, a copy,  of text slightly moved one pixel to the right and down to create a shadow effect. It is very helpful when you want bright text on a bright background. Thanks. Pixelated Nature Store ... View more

Zazzle pillows are nice, and a good seller for my stores. Would love to have an insitu view of them, though, on neutral colored furniture would be great. Thanks! ... View more

It just hit me that the title above the dots that represent grouped colorways reads "Design Theme," which seems to indicate that an entire design could change if someone clicks that.  Since we have been instructed to, and it mostly functions simply as a way to see more color options - would it be more accurate if the term "design theme" was changed to something like "color options" or "more colors" or "color choices"?   🙂 ... View more

I am getting daily requests for downloads and am currently redirecting the customer to the product type that has the download, would be so much easier if it was just accessible on the product page. Especially if they're ordering the sheets as well because this means they have to edit two templates ( ie. the sheet + the product that allows digital download). If they've done a lot of their own customizations this may present a problem for them. ... View more

Hi! Maybe I'm the only one who has a small laptop screen but when I go to add products to my collection from the backend it looks like this: You see that tiny sliver? How on earth am I supposed to see what I am selecting? Maybe there is a workaround but I feel like I dont need that huge blue box there.  Yes I know I can add products other ways but when creating a new collection this is the only way.  Thanks! ... View more

I know Zazzle sells doormats and bathmats. It would be nice if Zazzle sold area rugs, in different sizes and styes, like ones that are fuzzy, carpeted and non slip ones. I just bought a large Christmas area rug, for my living room, with non slip backing and I love it. ... View more

The idea would be to have varying sizes of mirrors of say 3 or 4 offerings to do similar as you now can on glassware. It would be great gift giving idea to a new couple to put in their new home as they embark on their new married life to decorate their new shared living space. It would also make a great anniversary present or decoration for various anniversary milestones or other life events as well as decor for various office settings. These mirrors could be marketed both in home decor, wedding collections, art; just to name a few. Design ideas for this product would be similar to that of the wax stamps, etchable glassware, and other merchandise that requires a positive/negative type design. One other thing about this product would be to ensure it is beveled and has smooth edges. One other possibility that could be available for this item, is the limited availability for certain sizes to be framed; perhaps offering 3 or 4 types of framing options would not only expand the style this item can be offered as, but also what type of customer will coming looking for this type of item, such as corporate decorators for large companies who wish to decorate their office space in a classy manner. ... View more

It would be great if we can see the view count for our collections.  It would help with our own marketing and sales purposes... and, in return help with Zazzle's own sales as well.  A win for all.  Thanks!!! ... View more