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Submitted by
ZProDesigner262
on
05-18-2022
05:40 PM
Hi everyone, Kudos to Zazzle for adding the quick response to the Chat feature! Loving it!
I have a few upgrade ideas about chat:
1) We get a lot of customer chat messages per day, and I wondered if there was a way to manage them? I understand I can delete messages, and I do, but it's more than that. I'd like to file them away when done (see #4, below)
2) I also would like to be able to make an auto-reply that's actually automatic, for example: so that my husband and I can take a vacation without my having to go into chat on a daily basis and post a reply, and feel guilty that I'm not 'at work.' I think we need to manage customer expectations about 'chat.' The term is usually used on websites where there is a live person at the other end. We live in Australia, and do not operate during the same business hours/days. So if customers are expecting us to be here, and get an urgent response, they will be let down. I don't like doing that. An auto-reply would be ideal to let them know when we may attend to their inquiry.
3) Could we possibly have a selection of 'quick replies' that we could use, which we could set up and use in our own brand voice, etc, for things such as: directing to customer service, etc. You know the feature where we can go in and add responses on our profile to things? Something like that, but for chat, where there would be a drop-down box of replies that we can choose from. I can see this being SUPER useful for delivery enquiries, etc. I currently have developed a notepad 'swipe document' that I copy and paste text from, which I can use, but it's still burdensome, and I'd prefer something within the chat feature itself. 4) When it comes to saving chats, I'd love it if we could somehow organize them into folders, like I do with my Gmail account. I'd like to save them for future reference, by theme, so having that kind of facility would be very, very useful. 5) If there were some way to identify whether they have seen our chat message, AND if we have replied to their message. Viber uses a check mark, so when you send it there's a check, and when they've viewed it there is another check, so you know. Perhaps something like that. Also, maybe if the color of text could change, or some way to flag new v/s replied to messages. In the same vein, if we could flag important/urgent messages, that need attending to first thing. They currently get lost in the lineup of messages, and we have to go through each and every one, opening them up, and then creating an analog list of message + sender, to keep track of it all. It's not ideal! So I guess I'm asking if it could be set up like an email system?
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Submitted by
WHS_Designs
on
05-18-2022
10:12 AM
Please give us the ability to hide the non-printing puzzle piece outlines (for the lack of a better word, as they're not gridlines) for Acrylic Puzzles. ETD: Please also give us a similar option to hide the non-printing layout for Dartboards. thank you W.H. thank you W.H.
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Submitted by
Deseades
on
04-16-2025
05:37 AM
I am not sure if that ever came up, but while trying to clean up / organize my products, making them ´´hidden´´, I realised that we should be able to do the same with the whole collections. For example, now I wouldn´t mind hiding Christmas ones, which will make the shop look tidier. I looked for that option but couldn´t find it.
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Submitted by
Laura
on
05-16-2022
08:16 AM
Please bring back the option to select and delete multiple images. I was able to keep My Images under control when we had the action button option to select and bulk delete them, but now there are just too many to delete one by one. I imagine these are taking up unnecessary space as well.
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Submitted by
CS2
on
03-31-2025
09:31 PM
I would like to see watch faces, and charms in more shapes and colors. It would also be nice to have holiday ornaments in more shapes and sizes for more holidays. I would also like to see handbag extension straps and charms and multiple varieties of purses, coin purses and wallet styles.
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Submitted by
swantique
on
03-08-2025
08:04 PM
How about some blank old maid cards so we can add our own designs and ideas?
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Submitted by
A_New_View
on
03-05-2025
12:32 PM
Hi. I've mentioned this before, but I believe it needs repeating- how about Zazzle offering sets of burp cloths, rather than selling them individually. For example, a set of 4 or 6 burp cloths with the option to design each one individually. It just makes sense. Also, the same thing with baby jump suits (onesies) Give the customer the option to purchase a set of them, each individually designed.
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Submitted by
Lea
on
03-03-2025
04:20 PM
A design tool request/suggestion - the ability to adjust the radius of each corner of a shape instead of having them all uniform. Since arches are especially in right now, it would be nice to be able to just round off the top of the rectangle rather than having to upload that shape. Thanks for considering!
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Submitted by
northwestphotos
on
05-11-2022
10:29 AM
There is a new 30% off promo that started today, and one of the items on sale is listed as a Wine Cooler. I have tried searching for them and none come up in the search field using that description. In the past, this item has always been referred to as a Wine Bag or Wine Tote. The only "Coolers" that appear in a search are Can Coolers and Bottle Coolers. Perhaps "Wine Cooler" is not a good name to use?
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Submitted by
A_New_View
on
02-27-2025
01:22 PM
In many churches, ladies must veil their heads - usually it's optional, but it is traditional. Veils like these are becoming more and more popular in Catholic churches. I'd love to be able to design some! https://www.amazon.com/dp/B0CJ9KKXKH/?
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Submitted by
A_New_View
on
02-24-2025
12:49 PM
Please consider adding kids' wagons to your products. Picture it. The classic little red wagon, only with child's name written across the side! Also, images/logos could be added along with name. Different patterns, colors, etc. could be used. This could also be a great advertising tool for businesses! The possibilities are endless!
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Submitted by
richard59
on
05-10-2022
03:53 AM
Why do I have to keep asking Zazzle to pay me $100 its taken me nine years to get this they sent me a w8 form to fill in still waiting for a reply why don't they notify us automatically.
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Submitted by
Es
on
02-06-2025
02:37 AM
I do not believe it is actually popularity it sorts by. Is it most views in last 30 days or what determines popularity? I think zazzle should have a drop down for most bought because if you do it by most views there could be bots or click banks artificially manipulating views.
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Submitted by
Es
on
02-01-2025
11:45 PM
I have several types of products that I set a high royalty for.. it seems people don't mind paying a premium on products where the other products you might like features lots of others ive created at the same price point. My suggestion to zazzle is that the other products you might like should feature other designs at similar price points either from the designer or from others as well
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Submitted by
ADybowska
on
01-23-2025
02:07 AM
Could someone look at my store and tell me what to improve to have regular sales? Sometimes I sell something but not so much. Of course, the biggest sales were before Christmas. I hoped it would be similar before Valentine's Day. Unfortunately, I haven't sold any pillow with a heart pattern yet. I don't understand this. People come to my products but don't buy them. https://www.zazzle.com/store/adybowska/products
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Submitted by
Es
on
01-19-2025
01:42 AM
I was thinking of two suggestions: let silver gold and platinum designers easily flag items that don't belong in whatever search terms they are found in. That's suggestion #1. Suggestion#2 is allow bronze silver gold and platinum designers to tag five to ten per user item that they think are good enough to appear in the first few pages of the marketplace. That way designers could highlight their best products and the marketplace should have more meaningful search results
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Submitted by
giskard
on
01-16-2025
05:18 PM
I would like to have the ability to block the "transfer the design" feature, If I don´t want my design transferred to any other product. Why? Well, I have a canvas artwork that if sold I would gotten some money, but somebody thought it would look much better in a piece of tissue paper for which I got a royalty of merely 55 cents!!!!.... #*$&#*?¡, in other words what the fudge!!!!. If a designer/artist put a drawing/artwork/design in a specific product I would assume they think is the best product to portrait such design, by transferring it to cheaper products, customers are affecting our earnings.
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Submitted by
Andrea
on
01-03-2025
03:18 AM
I was just wondering if Zazzle could allow us to rotate the design position on the lumbar cushions. These are a size choice on the (otherwise) square cushions. Else, I have to create a different listing... this is a bit sad because if I make a sale of one dimension e.g. square, and not the other e.g. Lumbar, the square remains while the lumbar eventually becomes one of those "May need optimizing" and eventually disappears. A change to this would be great for us designers and prevent us having to double up on designs.
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Submitted by
kashmier
on
05-05-2022
05:02 PM
I couldn't find anything on this. I have been meaning to ask for a long time. Is there a way to lock layers when designing? I have found the only way to work on items up front is to hide the layers below. This is not great because I don't know if my text or whatever is lined up to work with the layers below. I have thought to ask about this many times but by the time I finish fixing the item I forget until the next time. It is not a daily thing but it can be so much easier if we can simply lock layers instead of hiding them to be able to work on the above layers. I have sometimes given up on items that could look much better. This happens because of my slow ISP service. If you have super speed it probably isn't an issue. Thanks. Also - When I finished this I hit the numbered icon on top. I didn't mean to and just wanted to undo it. I am able to right click and undo but it doesn't always work. It would be great to have an undo button in the forum. Hit the heading button to change one line of text and the whole thing changes. No way to undo it unless I go into the html. This is not hard to do but undo would be so much easier. I am leaving it for effect on the issue. 🙂
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