I was trying to make a white design on black tissue paper, but it won't show any white elements. It just looks solid black. As a workaround, I can use the white tissue paper and make its background black and then add the white design. I imagine the backside of the tissue paper will still be white though. ... View more

Before one used the pinned stores to change between stores and when you were on a products page, the "new" store you choose loaded on the products page too.   What I liked was that I could visit one stores product page, sort by "last viewed date" and then use the pinned stores selection option and select my other stores.  Each page would load the products page with the "last viewed date" sort.  It was very easy to visit each store and see what was seen last. Now, when I use the pinned stores to visit each store, the "Home" page loads and I have to select products and then sort.  This results in many more clicks and a bit more time to find the last viewed for each store.  It is not a big deal, but I do miss how it worked before.  Can this be restored to how it was before? Thanks for reading. PC ... View more

It would be so great if, when we are in a collection, we could delete items from them. I have been reorganizing my store and deleted some items without first removing them from collections. Now I have collections with items in them that are no longer available. I would really like to have a delete option within collections.  ... View more

I just read the post about Products not showing up on backend past page 10  in Technical Issues.  I can get to page 83 and I have 417 pages (when I include all the hidden and discontinued products).  I tried years ago to put everything in categories but I am not sure I ever finished.  Now that we cannot go through our stores page by page to make sure we have everything in the appropriate categories, it would be useful to be able to choose an option under "Product Visibility" to view all products not assigned to categories, as well as, products not assigned to collections. I am assuming this is not a technical issue because I noticed this around the time that the marketplace pages were limited but just assumed our store backend pages had been limited as well. But even if it really is a technical issue it would make it much easier to find those products that were never assigned to the appropriate category/collection. If I had to choose between one or another, right now I would choose category.  The reason why I would choose category is because we can edit the products either singularly or in groups and see products' statistics in the categories (including their visibility).  I have been wishing for this ever since I discovered not being able to see all the pages and may have suggested it on the old forums.  I just don't remember.  Also, if this is a technical issue, please relocate to appropriate board. Thank you for considering,  Sandra  ... View more

Is there any way to make gift messages more prominent?  I've sent a few things to people who claim they had NO IDEA who the product came from.  Anyone else experience this?  (And yes - gift message text was added during the buy process).  😟 ... View more

I kept thinking it was my eyes, but there seems to be a problem with the previews on the bottle labels. I'm hoping it's just a preview issue, not something about the printing process for these, but the colors just look WAY off. These cards use the exact same artwork as the bottle labels, but they don't even look close. Could this be fixed please? Thanks!   Elegant Plum Purple Rose Romantic Wedding Calendar Save The Date by ZingerBug Romantic Plum Purple Rose Wedding Thank You Mini Champagne Label by ZingerBug ... View more

The configurable shapes available is very limited. Customers may wonder why we just have a circle, square, line and triangle.  There are no hearts, stars, arrows, etc..  They may not do a icon search to find a shape. Further, many may not be able to mask a photo with a shape, or group things.  Zazzle and the customers may see better designs and more creativity by expanding the tools we can mask with.  Customers may like their wedding photos in hearts, or team photos in stars.  Or, perhaps charge us say .05 cents per icon we want to use for artistic purposes. PS Sorry I have so many ideas.  I think you guys are doing an excellent job.  I just figured if you went through all of this trouble to create a new forum to also collect more ideas.  I'd submit them as I think of them.   ... View more

It would be great if we could have up to 4 templates we can automatically choose from to send to customers who contact us.  We could create professional sounding responses that do not sound hurried or have any grammatical errors, and best of all sound like they are coming from us.  The same canned response with a "Kind Regards" and a name from multiple creators may leave the customer feeling that we are just sending canned response.  My responses for what I'm selling may be different from what someone else is selling.  A congratulatory and thanks for shopping for a Bridal Boutique, may sound different from a store that sells pet memorials.   I think that 4 of our own canned responses. Or, even Zazzle creating them and us editing them may be fine.  For example... 1. One for shipping times. 2. One for order mistakes with name, etc.. 3. One for product materials and specifications. 4. One for returns. ... View more

I'm not sure what's going on, but I've been totally slammed with shipping inquires recently - three so far this morning. I really think that calling us "creators" has made this problem worse.  I would love it if Zazzle could allow us to craft an instant auto-response to clarify, but since that might be difficult, perhaps Zazzle could implement an instant "thank you for your message" note which would clarify that we cannot help with customer service requests, but to stand by if their request is about the artwork/digital template. The current auto-response isn't very automatic so if we're not available to reply instantly, the customer is left hanging, and I think it's very frustrating for them to have to wait hours or days only to find out that we can't help them. Something like this perhaps: Thanks so much for reaching out! Your message has been forwarded to the product creator. Please Note: creators produce the artwork/digital templates, but not the products themselves. If you are inquiring about product specifications, the ordering process, printing, or shipping, you'll need to contact Zazzle's Customer Care team via www.zazzle.com/about/ask. Otherwise, stand by and the creator will back to you as soon as possible. Thanks for considering it! ... View more

It would be wonderful if Zazzle could find some way to allow place cards to be customized individually. As it stands, they can only be ordered in packs of 10 for the flat place cards, and packs of 25 for the folding variety. This means that the only real option is to design something generic or something with a write-in spot for the person's name. It would be SUPER helpful if customers could have printed names on these. I understand the minimum order since these are an inexpensive product, but perhaps there would be some way that they could be customized individually within the minimum order - sorta like wine charms work where you can buy them in sets of 4 but customize each one in the set individually. Thanks for considering it! ... View more

for the past week when I am trying to go to the sell page from creating a new design that popup keeps appearing asking for my email address in exchange for a 20% discount.   Can you please program that thing to recognize the difference between a creator making something for sale and a buyer buying something?  Today it was not responding to my click on the close button and I could not proceed to the sell it page.  finally after about 8 clicks it closed and let pass.  it is like a bad gate keeper asking for a password from a monty python movie...     Thank you for your consideration!  ... View more

Playing off of another thread here I would like to make the suggestion that Zazzle offer a standard insitu with the front and back view shown together for all two sided products.   Yes it would be nice to upload our own but I also think there should already be one that Zazzle has uploaded.  I have made them for pillows for my Pinterest boards and they get a lot of eyeballs.   Thank you for considering!  ... View more

It would be great if we could easily and quickly sort and see which product types we should be focusing on by sales.  Having it under Royalty Reports which can look at all stores simutaneously saves time. Example: We may "feel" we sell more stickers than buttons, because we keep getting mostly sticker sales. So, we make even more stickers.  But, often it can be the case that just one or two designs in particular keep selling.  Our false assumption creates stores with lots of one type of product, and, not a lot of others.  Creating based on product types that sell, rather than by a particular popular product, may save us time, and, be more profitable for Zazzle.  If this is too hard to do, you can just make the word TYPE which is already there clickable to sort it alphabetically??  Just an idea.... Thanks for all you do! ... View more

So, I guess they can't use all the features of the new forum. ... View more

On the Products > Statistics it would be great if we could check a box titled "Show Collections" a product is in.   1. We could easily see if we forgot to add a certain product.  2. We could see if we added something to the wrong collection. 3. We could uncheck and remove certain items from a collection. 4. We could easily add items to a collection with a check box. ... View more

Please make it possible to click on the checkboxes for multiple (continguous -- i.e. across the same row or rows) products in the backend using the mouse and [Shift] key (note: this was possible in the previous version of the backend). At the moment, I can only click on each checkbox individually. Thank You! ... View more

I first want to say that I really appreciate all the effort being put into making the website and the forum/community look fresh and new. Y'all work so hard--and I am really grateful. But--I also feel that I need to share some feedback on what isn't working for me and why. I believe that it all comes down to a difference in coding and viewer preferences between mobile devices and computer screens. Mobile devices can be tipped to change the layout from a vertical rectangle to a horizontal rectangle, but computer screens are all horizontal rectangles. The larger the computer screen, the more you can pack into that rectangle from side-to-side--but this isn't necessarily a good thing for the viewer's focus--which is mostly at the center of the screen, straight ahead. (which is why older versions of websites tend toward columns of information centered on the screen. With the new Zazzle backend format, in a full-size window at 100% normal size/resolution (my default) on my computer screen, I now have seven columns of products that fill my screen completely (and the category list has been pushed to the far left). While I can minimize and adjust the size of my screen to have fewer products--that just isn't how I typically interact with websites (or with Zazzle in particular) and this is too much input at one time on a computer screen. As someone who wrestles with issues related to focus, it's--incredibly overwhelming. I need and want more white space on the side of my screen. I'm relieved to see that the shopper view isn't doing this as well just yet--and I really hope that it isn't switched to the same. (I know shoppers who already feel quite intimidated by Zazzle's website) Please add in some coding that limits the overwhelm on the computer view of the back end or give us a "classic" view option that we can revert to as needed. Thank you. ... View more

Suggestion from a customer in chat... I would love them too. Thanks! ... View more

With Easter, Mother's & Father's Day, St. Patrick's Day and so many other occasions knocking at our doors it would be extremely helpful to be able to create our own mockups especially for cards, so we can show front & inner pages/backside in one picture (which makes it easier also for customers to choose the right one without having to enter the product page first). It's also handy for other products that are printed on two sides, such as pillows. Once you had the opportunity to do so (beta), you feel lost without this option. Thank you so much for a short feedback 🌹 ... View more