RustyDoodle
New Contributor II

Hi Zazzle, 

I have created image placeholder templates for different products.

It has come to my attention that when a customer tries to add to cart a product with such a placeholder, the wording on the page can be better improved. My customer is confused by the wording that there is something wrong with the image itself. If the customer has not contacted me, they may have dropped the purchase. I am not sure how many more of such customers has actually dropped the sale thinking that there is an issue with the image. 

Could the wording be changed to something along the lines of "We noticed you have not changed the image. If you would like to proceed with the same image, please select Add To Cart. Otherwise, choose Edit template to make changes to the image".  

Thank you very much!

Rusty

Zazzle Add To Cart.pngZazzle Add To Cart 2.png

1 Comment
Mark
Moderator
Moderator

Hey @RustyDoodle,

Thank you for your feedback here. Happy to pass this along to the team.