Collection found in old store belongs to another store

LMGildersleeve
Valued Contributor III

So this week I take down a store's product to close the store. I am going through that stores Collections to delete them.

I found a collection that never was in this old store. Here is the old store's Collection page showing the collect which is found in the correct store too.

I can't delete the old store because it has that bug that doesn't allow it to be deleted. I would like the collection in that old store to be removed if possible.

 

🌻

1 ACCEPTED SOLUTION

It's showing in the old store because it's currently set to show in the old store. You can change this in the settings, as I've noted above.

stores.png

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4 REPLIES 4

Scott
Community Manager
Community Manager

The collection is set to show in that store. You can change the visibility in the collection settings: https://www.zazzle.com/pd/editcollection?id=119319417902624012

(that link above only works if you're logged in as you btw.)

Click on the link, then go to the Your Stores item in the upper right area of the page. This will show you which stores the collection is visible in.

LMGildersleeve
Valued Contributor III

Right @Scott  , the collection belongs in the Lasgalen Arts store but it is in the Collections tab of the old store that is now bare and hidden.

I've set the old store to be public so after tonight you'll be able to see what I'm talking about. Here is the old stores' Collection tab.

Who knows, maybe after tonight it will right itself.

It's showing in the old store because it's currently set to show in the old store. You can change this in the settings, as I've noted above.

stores.png

LMGildersleeve
Valued Contributor III

Scott... forgive me. I did not know this was available in the "channels". I know better now thank you. 😘