Disabling Posters from Download isn't Working 100%

[MasterpieceCafe]

Disabling posters from the digital download isn't working 100%. I was able to disable posters in masterpiececafe and part of yesterdaycafe, but not all of my stores. Sometimes the popup box doesn't have the scroll bar to get down to the "disable" option.

[ZBug]

How do you disable them? I didn't see the notice that this was happening and I didn't get and email either. I'd like to opt out but can't find the post that says where to do that.

[MasterpieceCafe]

If you look at your posters in the backend you will see a green "downloadable" button on them. You can sort by posters and "select all" and then from the drop down box in the upper right corner the "disable download" option is on the list. But sometimes the scroll bar for that box doesn't appear so you can't get to that option.

[LoraSeverson · Accepted solution]

Hi MC,

I noticed the same thing. Here is my fix.

What I noticed when disabling my posters was that not all of the posters had the green "downloadable" tag. When I "selected all" I unchecked those without the "downloadable" tag and then clicked "actions" under one of the products and the disable option came up and it worked like a charm. Hope this works for you too.

L

[MasterpieceCafe]

Thanks! I'll give that a try.

EDIT: That works!! Yay!