I suddenly see two of my lamps being "discontinued"
https://www.zazzle.com/peaceful_watercolor_robins_christmas_winter_lamp-256781433030429375
https://www.zazzle.com/artistic_sunset_dream_lamp-256767327902607877
Upon inspection it turns out the lamp is not discontinued, but only a few trim colors.
Yet I am not able to edit the product to show another trim color.
Thank you for your help.
If the trims are all greyed out - make sure your shade is set to Film Polyester Shade - the other's are sold out which would make all the trims greyed out too.
it could be because the dark blue has been discontinued and set as a tripod lamp - change the base style to table lamp - then change your trim - then change it back to tripod
In back end edit - Product merchandising
Pendant style lamps are "Temporarily sold out"
Rice Paper & Linen shades are "Temporarily sold out" for all lamp styles
Dark Green trim style is "Temporarily sold out" for all styles
You should be able to Edit Details and select default marketing options that don't include any of the above.
If the trims are all greyed out - make sure your shade is set to Film Polyester Shade - the other's are sold out which would make all the trims greyed out too.
it could be because the dark blue has been discontinued and set as a tripod lamp - change the base style to table lamp - then change your trim - then change it back to tripod
In back end edit - Product merchandising
Sorry for the confusion, @Sara_H
Normally if a product has a version that is OOS you can change everything on the product page to see what it looks like and then head for the edit and change accordingly. In this case I had to go into the edit mode and use the thumbnails to alter things. I am not sure why they did it, as it was disabling all options for customers as well.
