Last view not updating Febr 2 2024

Anne
Valued Contributor II

The last thread was closed, but the issue is still/again here. 2 days now.
Thanks for fixing this again.

Anne Vis Icon
69 REPLIES 69

Harmony
Valued Contributor

last viewed date is stuck at 2 days ago (i have one product 1 day ago which is impossible to only have one view)

Perelandrian
Contributor II

I'm also having this issue. Also, several items I had grouped together (cards and wrapping paper with different colorways) are not showing as such.

idraw
Honored Contributor

views not updating for me also.

Arthi
New Contributor II

Same issue 

designsbydani
New Contributor III

same 

BiRD
New Contributor III

Groundhog days.. same here. 

designsbydani
New Contributor III

mine is working again

Scott
Community Manager
Community Manager

Sorry to hear this. I've notified engineering, and I'll pass along updates that I hear.

sachers
New Contributor III

Thanks. Same problems here, allways wonder if something is happening at all concerning views -as I am building up my Zazzle business. 

Art is beautiful, but hard work, too.
(Karl Valentin, german comedian 1882 - 1948)

Happy_Gal
New Contributor III

Hi Scott,

Sorry but I have the same issue as the ones detailed. Some of my products from 19th Jan still aren't showing up in the market place. 1 products from 31 Jan is showing up in the market place but others since then are not yet. 

Thanks for the updates though.

Zorinda
Contributor III

Don’t know if this is part of the same issue — it seems like it could be.   I modified a bunch of items last night.  The last modified date changed to 2/2 but now the dates have reverted back to what they were pre modification. 

Bahia
New Contributor

Same

Marcia
Valued Contributor III

Same – yes, groundhog day – how appropriate 😉

masoningrassia
New Contributor II

Issue of no views is happening again to my stores.  No views updating but am receiving likes on various products.  It gets discouraging.

 

Zorinda
Contributor III

No views here.  Again.  As if right on cue, going into the weekend.  So many leaking holes springing in the dike, so few fingers to plug them.   

sanainvi
Contributor II

Same here . Things have stopped updating again 

Jadendreamer13
Valued Contributor III

Me, too. It does seem that this issue mainly occurs over weekends. It is frustrating.

TMKDesign
New Contributor III

Same.
Also, new posted products didn’t go to the category either.

kcbypatricia
New Contributor II

same for me

ClareS
Contributor II

The Last Sold page hasn't updated since 31/1 - I always wonder if this happens when the tech team are putting through a release, I know the visual editor has just had an update for example - it would be good to have advance warning of when the back end stats will be paused and when they're planned to resume again if that is the case. 

CrazyMermaid
Valued Contributor II

I have noticed this as well. Last year when they were sorting out collections etc, indexing was terrible for an extended period.

Caprice
Valued Contributor

Same here. I've had an icky Jan for sales, so maybe my sales aren't updating. 😝😝😝  j/k

Kate3
New Contributor III

Same here. New products did not appear in the marketplace for 2 days. It's still the same. 😞

Harmony
Valued Contributor

the system moved a bit but it still showing last viewed as 2 days ago (it would have been 4 had it not moved)

sachers
New Contributor III

Exactly, I noticed the same. 

Art is beautiful, but hard work, too.
(Karl Valentin, german comedian 1882 - 1948)

Flanerie66
New Contributor III

Same here, again 😕

Perelandrian
Contributor II

Same for me. It's like deja vu all over again.

kimberlyjtilley
New Contributor III

January 30 is the last photograph to be shown in my store, but I added products on February 1 and I am adding more today.

Swan at the Pond by Kimberly J Tilley

Harmony
Valued Contributor

still 2 days behind

Perelandrian
Contributor II

Same, I've been adding products daily, and getting views on them, but on the public view of my storefront, the most recent items created showing are those made Feb 1.

ClareS
Contributor II

All the new products I created in the last 24 hours have disappeared from my backend "New Products" view. I have checked them via Pinterest links and they do have live product listings. I'm assuming it's a visual glitch. Does anyone from Zazzle have an update for us on this?

Kate3
New Contributor III

Oh no! The Latest Products Sold section shows products sold 4 days ago! Even though it was ok yesterday. So it is getting worse and worse 😞

Kate3
New Contributor III

And all my new products that I have been working on for a week just just disappeared! OMG!

ClareS
Contributor II

I checked mine and they are missing from my backend view but still visible in the marketplace.

 

Kate3
New Contributor III

Mine are not visible in the marketplace 😞 

whimsywhim
Valued Contributor

Neither are mine.

ClareS
Contributor II

I accessed mine via a direct link (via pinterest) not through the marketplace search since that might be slow to index too. Do you have a way to check direct links?

 

whimsywhim
Valued Contributor

I haven't put them on pinterest yet or anywhere else.  I wish all these technical problems would be fixed.  Moderators, can you respond, please?

Neither are mine.