Videos Uploaded Today (3/11) are not working

Cat
Honored Contributor III

Something seems to be wrong with videos uploaded today. They upload as usual, but on the product page you just see a blank white area where the video should be. The thumbnail shows OK, but when you click on it, no video. I tested these videos before upload and they work fine, so I don't think the problem is on my end.

Elegant Blush Pink Rose Modern Catholic Wedding Invitation | Zazzle
Elegant Burgundy Red & Pink Floral QR Code Wedding Invitation | Zazzle

Videos uploaded previously seem to be fine. 

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Cat @ ZB Designs
3 REPLIES 3

idraw
Honored Contributor

@Cat 

Same results for me. I have been hoping since this was posted about several days ago, that tech would be on it and it would already have been fixed, but not yet.

Cat
Honored Contributor III

Thanks! I didn't realize it was already reported. Not sure how I missed it! Mods, please feel free to merge or delete this thread. Here's the main thread for anybody else having this issue. Product cover video remains blank - Zazzle

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Cat @ ZB Designs

CreativeLeahG
Honored Contributor III

I believe they are aware. Not sure what blip is or if it effects older videos too as I haven't checked.