Last view not updating Febr 2 2024

Anne
Valued Contributor II

The last thread was closed, but the issue is still/again here. 2 days now.
Thanks for fixing this again.

Anne Vis Icon
69 REPLIES 69

sachers
New Contributor III

Mine are invisible as well. I can´t see all my new created hidden products I wanted to work on today. It were quite some. The visible ones I created today are visible.

Art is beautiful, but hard work, too.
(Karl Valentin, german comedian 1882 - 1948)

ClareS
Contributor II

I thought I was going mad - it was working yesterday right? When I went in today and it still said Feb 2 I thought I'd imagined it was fixed!

TMKDesign
New Contributor III

It took 4 days for new products to fit the specified category.
They are all fit yesterday, but one product is missing now.

Harmony
Valued Contributor

last viewed date is stuck at 4 days ago

My views have been stuck for the past few days as well!

masoningrassia
New Contributor II

Same here. Views not updating again for several days.

Jadendreamer13
Valued Contributor III

My views have not updated in four days. Plus, new items that said I had views before that date, now say no views again.

Kate3
New Contributor III

Another day, and still the same 😞

masoningrassia
New Contributor II

Sold a product and the views or even the sold date did not update.  Wanted to post proof the views are not working again.  Serenity Prayer Inspirational Ocean Nautical Poster | Zazzle

Harmony
Valued Contributor

items liked are not registering a view as indexing is still down. 

Stats are now grayed outScreenshot 2024-02-07 072652.png

Wesha
Contributor III

The problem is back again ! Last viewed stuck at 5 days back ...

Newly created collections are also not updating/showing up properly, please fix the issues soon.

Jadendreamer13
Valued Contributor III

Five days since my views have updated, and I’m still missing about 50 products from my product count.

Scott
Community Manager
Community Manager

Looks like things are improving here, but we're not quite caught up. I checked a few accounts and the Last Viewed Date seems to be caught up, but not Last Sold Date. Good progress, and hopefully things will be caught up in the next day or so. I'm going to check in again on Monday.

Harmony
Valued Contributor

indexing from friday evening to saturday was limited. Way too view products viewed to be realistic. 

Saturday no updates all day/evening

Marcia
Valued Contributor III

Same here. (Nice while it briefly lasted...)

Harmony
Valued Contributor

way too *few*

Harmony
Valued Contributor

no last viewed updates on saturday at all

Harmony
Valued Contributor

no indexing overnight. last update 2 days ago (maybe 5 products yesterday which is impossible to only have 5 products viewed)

Harmony
Valued Contributor

no indexing all day tuesday

Expected behaviour is late viewed date updating several times a day

Monday has come and gone and I have not yet seen any updates here on the issue. My post asking for updates was shut down, perhaps you or anyone from tech should start an update post so information can be easily seen without yet more threads started? Even turn off replies so it only contains actual updates on the situation?

OrchardBerry
Contributor II

I've been waiting for a week for new categories to index. I guess I picked the wrong time to try and organize my store lol

this thread pertains to last viewed date

Bailamor
Contributor

This is really getting annoying...

Also no sales since a long time. Don't know if there is a connection..

https://benable.com/i/RQEAJ

TMKDesign
New Contributor III

Last Viewed Date is working now, but the number of viewed is less than usual. Slower sales accordingly.
Maybe just a seasonal factor?

Harmony
Valued Contributor

it snot working when its only updating every 2.5 days

Flanerie66
New Contributor III

Same situation here for a long time and no sales too. 

Anne
Valued Contributor II

I managed to create a cover image without (apparently) seeing the product 🙂
Or do our own views not count as views any more?

Anne Vis Icon

Perelandrian
Contributor II

Indexing seems to be lagging again, my most recent items created is showing stuff from 2 days ago, nothing from yesterday. Views count is stuck too.

Boki
Contributor III

The function is not working properly again,... 😞