My second store link cannot be used and only some people can see the store

[franz]

Hello everyone, I have a glitch that is confusing me. I have two stores, an old one called FranzSunshineStudios and a new one, opened two weeks ago, called SplashStudio.

i sent the links to some friends to have feedback and most of them cannot reach Splash Studio at all.

The link I have given is working for me just fine. I tried .com and co.U.K. And they work for me and one or two friends, but the others don’t have any luck. This also means I can’t sell anything because the store is invisible, despite being set as public in my settings. Which is a problem as I have lots of cute Halloween items to show to the world and I can’t!

I’ve read in some older posts about glitches and I wonder what can I do about this?

many thanks!

franz

links should be https://zazzle.co.uk/store/splashstudio

and same plus store/franzsunshinestudios

[PAZP]

When I click the "splashstudio" link you provided I'm taken to the store link. Working for me. 

[franz]

Thanks! For some reason some of my friends both in the UK and abroad only get a generic Zazzle page when clicking the link!

[ColsCreations]

These links work fine for me:

https://www.zazzle.com/store/franzsunshinestudios
https://www.zazzle.co.uk/store/franzsunshinestudios

https://www.zazzle.com/store/splashstudio
https://www.zazzle.co.uk/store/splashstudio

[Roberta · Accepted solution]

Hi @franz 

Thank you for reporting this! All the links in this thread worked on my side as well. I'll flag this with our team. Let us know if it persists. 🙂

Roberta  🌷

[franz]

Thank you very much! I will!