New store is not visible

YuliaKazansky
New Contributor III

My new store I created about 2 weeks ago Yulia's Art  seems like is not visible when I view my public profile. I only see my old store, although I pinned both of them.

Here is what I see:  Yulia Kazansky 

I wonder what everybody else sees. 

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Photography Z StoreArt Z StoreMy website
1 ACCEPTED SOLUTION

Scott
Community Manager
Community Manager

Your member settings allows you to show/hide stores that appear on the publicly-visible page. Looks like only one store is selected, so only that store is displayed. If you want the new store to appear then you'll need to select that store. https://www.zazzle.com/mbr/238289660496616091/settings/advanced

@WBartworks can you check your settings, too? https://www.zazzle.com/mbr/238546143102014851/settings/advanced

View solution in original post

9 REPLIES 9

WHS_Designs
Honored Contributor II

I just see your one store, YuliaKazansky: Photography and Design.

However, when I go to the Zazzle marketplace and type Yulia's Art in the search bar at the top, I do see 17 results.

W.H.

Thank you! So my store and most of it's item basically invisible. It should be 141 products already.  No wonder there is no views completely in this store.

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Photography Z StoreArt Z StoreMy website

shellifitz
Valued Contributor

As of this evening I can see your store Yulia!  and I must say I love your art too! 

Edit:  I can only see it from the link you provided, but not from your profile.  I also cannot get to your profile from that store or any of the products in it.   very odd. 

Thank you Shelli! I created that store and moved artwork from the my other store to it. That might slow things down but not that much. Almost two weeks. 

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Photography Z StoreArt Z StoreMy website

WBartworks
Valued Contributor

I have the same thing going on.  I have added products to my Floral Designs store ever since March but my store can't be seen by the public.  You may see it if you click on the link here in this post, but the general public doesn't have access to this link.  I reported this over a month ago.  However, according to Scott, engineering might be too busy with other things, and therefore, has no time to solve this issue.  

I saw your post but I thought may be it was solved but it seems not. May this post will remind them to do something about this.

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Photography Z StoreArt Z StoreMy website

Scott
Community Manager
Community Manager

Your member settings allows you to show/hide stores that appear on the publicly-visible page. Looks like only one store is selected, so only that store is displayed. If you want the new store to appear then you'll need to select that store. https://www.zazzle.com/mbr/238289660496616091/settings/advanced

@WBartworks can you check your settings, too? https://www.zazzle.com/mbr/238546143102014851/settings/advanced

YuliaKazansky
New Contributor III

Thank you, Scott! I thought I did everything - pinned, made public... whew so it was not. 😀

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Photography Z StoreArt Z StoreMy website

WBartworks
Valued Contributor

So engineering finally figured it out.  I only checked the settings in my WB Floral Designs and made sure I didn't put a check mark next to "Make this store private."  I didn't know (or forgot) I had to go into my profile account to make sure the store was selected to appear.