Notifications icon not working

[smkshops]

My Notifications Icon is not working and hasn't been working for over a week. I'm using my laptop on Google Chrome. It welcomes me and tells me what to expect to see there in the future. But that's all. 

[Fiona]

Hi @smkshops ,

I've passed this on to the team now!

-Fiona

[smkshops]

Thank you

[Laurentia]

My Notifications Icon is not working also and hasn't been working for over 2 weeks. I'm using my laptop on Google Chrome, windows 10. It welcomes me and tells me what to expect to see there in the future. But that's all. I can see them only on my smartphone.

Welcome to your notifications! 👋
You’ll receive updates on your orders, favorite products, stores, collections, and other activities here.
Check back regularly for new updates!
Pro tip: Start following your favorite stores to see more personalized content.

[Sara_H]

@Laurentia it might be an adblocker or a chrome extension that's blocking it. I had to turn mine off

[rebeccaheartsny]

I think it's a bug, actually. I don't use any adblockers/extensions and haven't had notifications for weeks now. And for weeks before that they were behaving strangely (ie: I'd have normal notifications for a day or two, then nothing for days, then a random alert, then a really old alert, then a bunch all at once, then nothing, etc.) but when I posted about it here, it was explained that this is normal behavior, despite being totally different from how notifications used to work.

Now I'm seeing the same generic message that @Laurentia is seeing and have to click through to earnings to actually monitor my sales. I wonder if maybe they're doing some work on this feature, which would be great! It's a nice idea in theory, but in practice I haven't found that it adds much because it's so sporadic.

[Laurentia]

I've cleared the cookies and it works now 😊

[Parry]

Mine hasn't worked for months on Vivaldi (which is built on Chrome) but works ok on Safari. As others have said, I get the 'welcome and what to expect to see there in the future' message but nothing else. I've cleared cookies & turned off my ad blocker, but it's not helped.

[kills]

i had that problem but then i updated my browser to the newest browser in my cast it was Chrome and after that working fine. I am using Google Chrome Version 133.0.6943.142 (Official Build) (64-bit)