Poker Cards missing from store front

Sara_H
Honored Contributor III

When I read that tarot cards are showing as discontinued in the back end and we have no word as yet whether they are ever returning, I changed product merchandising so that they were now 'poker cards" and updated cover images to the new product type. I did this on April 10th.

It's now a week (7 days exactly) and they are still missing from my store front and when I search the marketplace for the exact title - none are found

Sara_H_0-1744911987367.pngSara_H_1-1744912029438.png

 

https://www.zazzle.com/spooky_skeleton_skull_monogram_poker_cards-256094334433357174
https://www.zazzle.com/enchanted_forest_magical_mushroom_fairy_house_poker_cards-256017059633647989
https://www.zazzle.com/black_marble_monogram_cosmic_poker_cards-256164485516567397
https://www.zazzle.com/elegant_black_and_silver_monogram_poker_cards-256165810781776333
https://www.zazzle.com/angel_wings_celestial_sunset_monogram_poker_cards-256929610197053965

At least they are showing in the collection now https://www.zazzle.com/collections/119420790146756817

Can you give them a kick please or should I recreate them as new products as the original PIDs are sullied?

Thanks!

 

1 ACCEPTED SOLUTION

Mark
Moderator
Moderator

Hey @Sara_H,

Thanks for reporting this issue. I have flagged with the team now.

- Mark

View solution in original post

6 REPLIES 6

Anne
Valued Contributor II

@Sara_H 
I just checked your beautiful mushroom cards and they are there:

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Anne Vis Icon

Sara_H
Honored Contributor III

@Anne 

Thanks for checking but I'm not seeing them on my store front?

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https://www.zazzle.com/store/skeletonbones/toy+games+card+games

I've check logged in and logged out

Anne
Valued Contributor II

Oh, bummer, you're right. I don't see them there either. 
One of the zillion bugs we're dealing with on a daily basis.
The only positive is that nobody seems to be looking at our store fronts anyway, so they'll have to find it in the marketplace.
Sorry, @Sara_H 

Anne Vis Icon

Sara_H
Honored Contributor III

@Anne  Thanks! I just like to have everything I created at least on my store front. 

Sara_H_0-1744977139107.png

After viewing from my front page the "return to store management" is now showing no products.

sigh

I think that the search term the system is using when you drill down on the store front hasn't been attached to the product so to speak (it makes sense in my head lol)

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I didn't enter the term "toy games card games" - that appeared when I went to the back end department for playing cards from the "view public store front"

Sara_H_1-1744977197262.png

Once that search term is cleared (with the cross) everything appears again

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sigh.

but if I drill down back end before I view the public store front, the correct term "playing cards" is showing

Sara_H_4-1744977655867.png

 

(I didn't enter that term - it auto fills in)

sigh

It'll get fixed no doubt

Mark
Moderator
Moderator

Hey @Sara_H,

Thanks for reporting this issue. I have flagged with the team now.

- Mark

Sara_H
Honored Contributor III

@Mark 

Sara_H_0-1745060243389.png

Can confirm they've found their way home to the store front. (and on uk too!)

Cookies for engineering! 🍪