Summary of Concerns Relating to Zazzle Earnings that are awaiting a response
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11-01-2023
03:13 AM
- last edited on
11-01-2023
10:53 AM
by
Scott
I have gathered the threads regarding various concerns reported related to earnings for the technical team's convenience. I am hoping this compilation helps, having it in one place. Thank you for your understanding and support in working to answer and/or resolve these important issues. We know you're super busy, however, these matters are increasingly a concern when members are reporting that their sales and referrals (income) are down.
Subtotal Data missing from earnings up to 31st August 23
1. Currency conversion appears to be producing inaccurate earnings data
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11-01-2023 10:56 AM
Looks like you may have accidentally shared a link to a private discussion forum. Sharing these sorts of links an lead to confusion if a user doesn't realize what's happening. Would be appreciated if you could avoid this in the future.
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11-01-2023 11:43 AM - edited 11-01-2023 12:22 PM
My apologies
For clarity:
There are presently 4 outstanding issues ( that I am aware of):
One ( Link removed by Scott) as noted in a private forum re GA for which the user may choose to share here so as to keep earnings issues in one place.
( Idea: We could have a forum dedicated to earnings issues?)
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11-02-2023 05:22 AM - edited 11-02-2023 05:22 AM
Has anyone noticed with the Google Analytics that their sales reflected there do not match their sales totals?
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11-02-2023 06:38 AM
Could it be the digital sales @CreativeLeahG ? Just wondering if it's the same issue when our sold stats don't change when we sell a digital?
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11-02-2023 08:04 AM
I'm not sure. This has been noted by a couple of other Zazzler's so far. Members with Google Analytics should review their stats ( I can't get it on my account as of yet).
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11-02-2023 08:59 AM
I dont`t sell digital.
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11-14-2023 01:57 PM
I have bee racking my brain on this discrepancy too.
Could it be that the customer visited an item in our shop and when they checkout from Zazzle they didn't purchase on of our items?
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11-06-2023 07:29 AM
Additional earnings issues awaiting responses for ease of the team.
Issue re sales accumulating, not cleared for payment on 15th
The last time this happened, people weren't paid on the 15th
https://community.zazzle.com/t5/ask-a-question/today-is-the-15th-no-payment-9-15-23/m-p/104021
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11-06-2023 06:43 PM
Same here. The "Earnings Summary" page shows the amount of my "Current Total Balance," yet no amount is showing under "Pending Earnings." Is this normal?
