Tile borders visible in product mockup
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04-05-2023 11:56 PM
I'm noticing that my tile borders are visible in the product mockup when the tile includes zazzle shapes. Specifically, rectangles created within the design tool using the "Elements" tab.
Steps to reproduce: On a blank product, create a black rectangle with border of 0 thickness. Then tile it. On the product mockup, the background color shows through at the borders of the tiles.
I believe that this is a bug, because (1) solid rectangle should tile perfectly. And (2), if I create a solid black rectangular jpeg image and tile it, then it does tile perfectly with no visible edges.
It appears that there is some anti-aliasing around the edges when the element is rasterized for the product mockup, and this is leaving a transparent border through which the background is showing.
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04-06-2023 02:36 AM
Agree - the basic tiling function does show lines when the border is 0 (no option to remove color)
.
Looks like the other tiling option that didn't have any problems (was it called center tiling?) has been removed from the Design Tool.
Pretty sure it was there. Which makes me think to check designs that have used center tiling as they may be borked without it (unless I am dreaming and there wasn't an tiling option called Center)
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04-06-2023 05:57 AM
Thank you for flagging this and for the info, @SixSphinx and @Sara_H.
I have passed this on to the team now.
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04-06-2023 06:15 AM
@Mark Interestingly enough the centered tiling option is on tissue paper - just not on wrapping paper sheets

