Today is 04.04 my Current Total Balance still not cleared

blushroses
Contributor

Anyone with same problem?

12 REPLIES 12

Happy_Gal
New Contributor III

Hi, 

My payment from March is still marked as pending but I have received it via PayPal so it should be marked as cleared by now. April's payment should now be showing and marked as pending but it isn't. I have contacted Zazzle about this, twice by email and twice by phone but no joy as of yet. Hopefully it will resolve itself soon. 

That has been happening to me for forever, it's all in their updating on their end, as long as you got your payment, it isn't a problem. 🙂

Cherie
Contributor III

Looking forward to mine clearing too, I've seen as late as the 5th on some months that this is done though.

yes, me too

Sara_H
Honored Contributor III

Add me to the list. March never cleared (although paid ok) and April hasn't kicked in yet. @Scott investigating hopefully

Boki
Contributor III



Boki
Contributor III

Nothing yet,... 😞
I hope it will be today, ... 🙂

Harmony
Valued Contributor

same here

Sara_H
Honored Contributor III

Can confirm my March payment has now moved to the cleared column and my April payment is pending

Happy_Gal
New Contributor III

My account now looks as it should as well. Thanks all!

 

kashmier
Valued Contributor

It is now the 9th and my current balance still has not updated for the month.  😞   Sales are not great but I do have sales from last month that are sort of stuck and not updating 

Leatherwood Design

Hi @kashmier,

I'm very sorry to hear you are experiencing an issue here. We are aware of the issue and are currently investigating. I'm locking this thread as it is an old thread and the new issue has been reported in a separate thread. Please feel free to follow and contribute to the conversation here.

Thank you for your patience!

Pádraig