Transfer function not working

Digitalbcon
Contributor

I scrolled through several pages of topics in the Technical forum but couldn't find any reference to this issue so not sure if its so old that its not on the radar any more or if this is just a very new issue or if I'm the only one experiencing this issue.  I have tried several times on several designs and can't get the transfer feature to work.  So, is this a new issue, and old issue or am I the only one experiencing this issue?

1 ACCEPTED SOLUTION

Sara_H
Honored Contributor III

@Digitalbcon 

I followed Scott's accepted answer to this thread https://community.zazzle.com/t5/technical-issues/please-fix-link-to-transfer-product-in-designers-ba...

From the back end Select transfer this design then scroll right down to the bottom where the all the products are - selected a department where I knew the product was (eg Home & Living) then searched for the product and clicked it.

It transferred ok

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1 REPLY 1

Sara_H
Honored Contributor III

@Digitalbcon 

I followed Scott's accepted answer to this thread https://community.zazzle.com/t5/technical-issues/please-fix-link-to-transfer-product-in-designers-ba...

From the back end Select transfer this design then scroll right down to the bottom where the all the products are - selected a department where I knew the product was (eg Home & Living) then searched for the product and clicked it.

It transferred ok