Two Easter Collections Entirely Missing - from all Collection & Product Pages

[WDArt]

At least two of my collections are missing entirely. Here are the titles and links to them:

"Christian Easter Golden Lit Cross on Iris Blue" Collection 👇
https://www.zazzle.com/collections/christian_easter_golden_lit_cross_on_iris_blue-119835078136476733...

"Vintage Crochet Egg Easter Holiday Decor & Gifts" Collection 👇
https://www.zazzle.com/collections/vintage_crochet_egg_easter_holiday_decor_gifts-119182823482565469...

The above links are from previous social media promos. At this time, neither collection shows up on any of the collection or related product pages. It is as if they are non-existent.

Please advise. 

Thank you.

[SandyMDesigns]

I am seeing your collections.

[WDArt]

Thanks for letting me know @SandyMDesigns . If you click on the links, they are visible. But do you see the collections on the list of collections? Or if you click on the following products? 

https://www.zazzle.com/z/asvoxt05?rf=238487094402608799

https://www.zazzle.com/z/m6xazk8z?rf=238487094402608799

Thanks again.

[SandyMDesigns]

I see those products. It looks like it is an issue on our end only. So that part is good.

[WDArt]

The product pages are working fine. What is not working are the links to the COLLECTIONS. The only sections that appear under these products are "Other designs you might like" and "Transfer design to a product" BUT the COLLECTIONS that they belong to do not show up. Again, tried different browsers, signed in or not, the collections still do not show up.  

[SandyMDesigns]

I am having the same problem as @WDArt Your collections show up to the public. I am having the same problem with several collections. But signed out, those collections are viewable. These are my collections and I cannot access them and go to an error page.
https://www.zazzle.com/collections/promotional_products_office_school-119475621974472038
https://www.zazzle.com/collections/teacher_appreciation_school_staff_gift_ideas-119604202966482682
https://www.zazzle.com/collections/mystical_creatures_business_cards-119759659113461424
https://www.zazzle.com/collections/custom_sports_fitness_fun_games_toys-119881951086785048
https://www.zazzle.com/collections/custom_party_supplies_games_business_personal-119646733418786465
https://www.zazzle.com/collections/sunset_photography_art_products-119456522943403038
https://www.zazzle.com/collections/custom_stationery_paper_products-119239628069864543
https://www.zazzle.com/collections/custom_electronic_cases_phone_tablets_accessories-119867901200156...
https://www.zazzle.com/collections/all_shops_easter_clothing_accessories_home_decor-1191783393379939...
https://www.zazzle.com/collections/all_shops_easter_keychains_magnets_stationery-119310696281112115

https://www.zazzle.com/collections/galaxy_office_home_school_supplies-119429346372089550

https://www.zazzle.com/collections/sugar_gliders_for_home_office_and_gifts-119607438502255533

https://www.zazzle.com/collections/sugar_gliders_mobile_cases_covers-119428680243184570
https://www.zazzle.com/collections/travel_theme_iphone_case_covers-119608440177248513
https://www.zazzle.com/collections/travel_theme_electronic_cases_covers-119976838211950444
https://www.zazzle.com/collections/office_supply_mouse_pads_business_cards_of_travel-119296977487263...
https://www.zazzle.com/collections/a_to_z_games_to_office_supply_holidays_occasions-1195935477719912...
https://www.zazzle.com/collections/a_to_z_keychains_pinback_buttons_luggage_tags-119315553356833748
https://www.zazzle.com/collections/all_shops_mobile_cases-119800151117792214
https://www.zazzle.com/collections/business_cards_thanks_gift_tag_registry_all_stores-11947067555552...
https://www.zazzle.com/collections/all_shops_ipad_cases_and_covers-119616944130861721
https://www.zazzle.com/collections/all_shops_mouse_pads-119421928603222367
https://www.zazzle.com/collections/all_shops_electronic_sleeves-119951230296981895
https://www.zazzle.com/collections/all_shops_address_labels-119441138793091303
https://www.zazzle.com/collections/all_desk_organizers_pens_pencils_accessories-119327916087134721
https://www.zazzle.com/collections/all_shops_electronic_extras-119330695954009527
https://www.zazzle.com/collections/desk_nameplate-119893592783467962
https://www.zazzle.com/collections/animals_everything_acrylic_awards-119807951729628667
https://www.zazzle.com/collections/all_shops_notepads-119243623724446662
https://www.zazzle.com/collections/nebula_of_the_sky_electronics-119682741707648146
https://www.zazzle.com/collections/graduation_cards_binders_gifts-119463108005439331
https://www.zazzle.com/collections/photo_it_electronic_cases_sleeves_accessories-119712812937167892

[WDArt]

Here are four that are missing from my store. They appear on my PROFILE collections (BUT NO WHERE IN THE STORE). Seems that the "Occasion" and "Type" information are missing - Not sure why as I had completed that information on these collections. 

When clicking on the links to the above collections (from the profile page - AS THEY DO NOT APPEAR ON THE STORE PAGE), I get the following error messages:

 

[SandyMDesigns]

That is the same as what I see on my huge list. How I found out that the public can see those is to stay signed in to my account and use a different browser to where I do sign it to Zazzle, then when I called those collections up by name, I could see what the public can see.

[WDArt]

I tried both Edge and Chrome browsers (not signed in), and still cannot see any of these collections. Searching the collection by name also do not see any of them. 

[ElizabethR]

When I  try to click on  theses Easter-related collections in my collection list, I get a request error. Easter is two weeks away. I wanted to promote them one more time. I can't get links to them. All my other collections are fine

MarBeth Easter Favor Boxes, Gift Bags, & Gift Wrap

MarBeth Easter Collection

Blue Irises Home Decor

Rose Cross Gift Wrap

Rose Crosses

[SandyMDesigns]

That is true. But when you are signed out, you can view those. So the public still sees them.

[ElizabethR]

Thank you. Maybe I can retweet an old tweet

[Maggie_B_Design]

I have a whole bunch of collections missing from my backend, storefront and the respective products pages. The occasion and style information on them in the backend were first blanked out and the collections disappeared completely.

Missing are all my Easter collections and some of my business collections.

I was able to retrieve some links via Pinterest, as I pinned some of the collections there. I know I posted the links already in another thread, but will put them here again in case they got buried there and tech needs some samples for missing collections.

As they are still visible via the links, I suppose they got somehow disconnected from the store and the respective products.

The following and much more collections are missing:

https://www.zazzle.com/collections/cute_chocolate_eggs_easter_brunch_collection-119246178308714757?e... 

https://www.zazzle.com/collections/cute_pink_bunny_ears_easter_party_suite-119545598780530893?epik=d...

https://www.zazzle.com/collections/cute_floral_bunny_ears_happy_easter_party_suite-11973017519268167... 

https://www.zazzle.com/collections/cute_bunny_ears_happy_easter_invitation_suite-119164598794238708?... 

https://www.zazzle.com/collections/easter_cute_pink_bunny_brunch_invitation_suite-119208369145320509... 

[SandyMDesigns]

So now when I click on my links signed it, the collections do finally show up. But I cannot edit any of those. I get the error message. I guess that is an improvement. Maybe Zazzle is working on these. Would @Scott know?
@WDArt and @Maggie_B_Design believe me when I tell you that I can see your collections. BTW there is another thread about this https://community.zazzle.com/t5/technical-issues/collections-disappeared-from-the-public-store-and-c...

[WDArt]

Thanks for the confirmation, @SandyMDesigns. It is very odd. I still cannot see them on my side. See attached for the search for one of them by name. They still do not appear for me (on various browsers/devices - signed in or not) on the Collections as well as all the associated products' pages. 

[LMGildersleeve]

There are several more of these threads with the same issue. Here is an older post than this one.

[SandyMDesigns]

I saw this one first when I posted. But did add that thread here as well. I noticed that the problem on our side (at least in my account) has not been resolved.

[Scott]

Duplicate. Let's use this discussion https://community.zazzle.com/t5/technical-issues/collections-disappeared-from-the-public-store-and-c...