Dear Zazzle Invitations are generally meant to be sent in bulk — whether for weddings, birthdays, baby showers, or other events. Allowing the purchase of only one invitation goes against the very nature of the product. It's highly unlikely a customer would need just a single invitation for a real event. One-off purchases may enable users to buy a single card simply to replicate or scan the design, which risks undermining the creative work of designers and leads to potential copyright infringement. Since designers earn royalties on a per-unit basis, allowing single-unit sales (often for under a dollar) significantly reduces earnings. When only one card is purchased, the royalty is minimal, and it does not adequately compensate the designer for their time and creativity. Most online invitation platforms and printers enforce minimum order quantities to protect product integrity and support independent creators. Aligning Zazzle with these standards would reinforce its reputation as a designer-friendly marketplace. I believe setting a minimum order of 10 invitations (or even 5) would better serve the interests of designers and help preserve the professional integrity of these event-specific products. Thank you for your consideration  ... View more

Customers are flooding the reviews section with negative reviews that should have been an email or call. "I've never received" "It's not working" "It arrived damaged" "Colors are off" "I've received less than I paid for" type of reviews should not be left there forever, but handled by support. Dear Zazzle, please check low star ratings, because most of those issues can be solved by customer service. If customers are so... (I can't find an appropriate word, I don't want to call them lame), you have to take action. Those reviews are unnecessarily causing a bad reputation for Z - not just the designers - in the long term. ... View more

I’m really frustrated with Zazzle lately. After their third-party marketing fees, I always get only 50% of the sale price. It honestly feels like I’m getting robbed.   Thinking more and more about switching to a platform where I can actually keep what I earn. ... View more

HI, So like many of you I am seeing no referral fees after sending customers direct links.  I recently created custom products for a few customers per their request.  One customer used the link I sent to their email and the other used the link from Zazzle messenger.   Both sales showed as 3rd party and I received a few dollars for over an hour of work.  Very discouraging and Zazzle CS responded to my email asking about the referral fee with the policy. So I expect them to say "well they were already on Zazzle when they messaged you so they are now 3rd party sales." I want to be able to respond to custom requests and make enough money to cover my time.  How do the rest of you do this?  Are we allowed to ask for a separate payment, like using paypal, for our time? I am not sure if Zazzle allows this. I have an etsy shop and even thought about selling them the digital design there and they can use it to make their own Zazzle product.    ... View more

Hello, It's been a year and a half since I opened my Zazzle shop (in 2023), and while I've had a not bad amount of sales, I'm eager to grow more! To those of you consistently getting sales on Zazzle, could you please take a look at my store and offer some tips or suggestions? Any insights on what I could improve (designs, tags, layout..) would be incredibly helpful. My shop link is: https://www.zazzle.com/store/youtopia001/products?qs=17th&dp=252536702459719117 Thanks so much for your time and expertise! ... View more

https://www.zazzle.com/store/isdgallery/products Just looking for a little feedback from a few good people Isdgallery especially ... View more

My state (Ohio) is currently having a tax-free holiday for a two-week period. Looking at Zazzle's policy and through chatting with the bot, I have learned that Zazzle does NOT automatically recognize tax-free holidays. (I "get" this; they vary by state and many have them at different times.) My question is this: Has anyone shopped during a tax-free holiday in the past? Or do you have a customer who has done so? I'd love to know the difficulty of the process to provide documentation and request the refund for the taxes. Perhaps after the weekend, a mod could respond to let us know what is needed for this? I am mostly interested in this from a shopper's point of view, but I also want to verify that this will ONLY impact the final sales total for the seller, and not seem like it's some kind of cancellation or other wrench that interferes with royalties and/or referrals. I don't think it should cause any issue besides modifying the sale amount, but it's always good to be sure.  Depending on what I learn, I may create a video for customers on how to navigate this process and earn their refund. If I do so, I will share that video link in the "tips" channel if anyone would find it helpful for their own purposes.  Thanks to all,  Amanda  ... View more

I added my first little video last night and first want to say that it "indexed" immediately. Directly after adding it and checking out the product page from my account, I opened another browser to view the page not signed-in and the video was there already. 👍 What I noticed is that 1) When you click the video thumb and it plays right in the product page, there is no way to pause it. First instinct is to click anywhere on it to pause it but that just opens the expanded/zoomed view. It plays on endless loop unless/until you click another thumbnail. ☹️ 2) When you click the video thumb and it plays right in the product page,  the video sound is ON by default and there is no way to mute it or reduce its volume. ☹️ 3) When you enter the expanded/zoomed view and scroll to the video, the sound is ON by default but now there is both a mute icon and a volume slider which appear on mouse-over. You can also pause the video by clicking anywhere on it. But it doesn't stay paused. If you scroll to another view and then scroll back to the vid, it auto-plays again. I get the same results in Firefox, Opera and Chrome, on a Win 10 computer. On my phone (Samsung running Android 13, using Firefox browser), you click the video thumb underneath the default product image and the video plays in-place on the product page, there is no way to enter an alternate full-screen/expanded/zoomed view. Which is fine, its large enough that way (at least on my device) but there is NO sound, no options to turn sound on, and no way to pause the video. It just silently loops until you choose a different thumbnail. I'm not inherently against sound. If I intentionally click on a video I expect it will have sound. But I also expect it to have a quick mute icon as well as a volume slider. But there have been countless times I have accidentally engaged a video and been met with unexpected and intolerable sound and the quickest way to stop it is to click anywhere on the vid to pause it while I look for the mute & volume options. Then if I choose to continue watching the vid I can do so at an audio level that is appropriate to the current situation. I don't know if these different behaviors are specific to my combination of devices/browsers or if they are the same for everyone, but it makes it hard to decide if you want to include audio on your vid or not if mobile viewers aren't going to hear it anyway and everyone else on computers is going to have issues with pausing and volume control / muting.   ... View more

I am concerned about a series of product listings on the platform that feature the phrase “86 47.” While some may view this as political satire, the broader public interpretation often reads as an incitement to harm the 47th President of the United States. As you may know, “86” is slang for “eliminate” or “get rid of,” and “47” is widely associated with President Trump. Together, this phrase is frequently understood as a coded message advocating violence—something that goes beyond humor and into territory that can incite hate. I understand that Zazzle values creative expression. However, allowing slogans that can be construed as violent undermines the spirit of respectful dialogue and inclusive marketplace ethics. This goes against Zazzle’s stated content guidelines prohibiting hate speech or threats of violence. I request that your team review these listings with this context in mind and consider their removal. Doing so would send a strong message that Zazzle prioritizes ethical standards and public safety over politicized messaging that can provoke real-world harm.  (I searched 8647 and there are 6000+ products)  Thank you for your attention and commitment to maintaining a respectful and responsible platform. ... View more

I had a customer on Etsy ask me if I could send a cricket-themed birthday mug from the UK to Australia. I replied that I could, but the postage for such a parcel would be very high. As a suggested alternative, I created the same mug on Zazzle, put my commission at 20%, and sent the link to the customer in a private message (via Etsy). I gave the link to the product on the Zazzle.au site and also the Zazzle.co.uk site.  Today I awake to see that the purchase has been made. It's noted as being "3rd Party", and my fee is a paltry 81 pence! Zazzle - this isn't fair. Do something about it! ... View more

  So that screenshot represents what i viewed in the marketplace.  Like I said I am not sure if its a glitch or a new type of artwork. ... View more

Yesterday I worked on a new birthday invitation for about 3 hours.  I wasn't sure what font I wanted so I tried out several.  I would select a font, work with it a bit then look for a new one.  Every time I went to look at a new font it required clicking 5 times, just to get over to "All Fonts". In the 3 hours I was working on that card I must have clicked a hundred times, all trying to get back to "All Fonts".  Zazzle, please go back to the previous font tool or at least move "All Fonts" to the front of the line.  I appreciate trying something new, but this repetitive clicking is time consuming, aggravating and is not working.   ... View more

I’ve been taking a closer look at my mug pricing and wanted to share a few thoughts. I’d also love to hear how others approach royalties are you setting a flat storewide rate, like 25%, or adjusting item by item? I've been comparing similar mugs online and in local shops, especially those with a seasonal vibe. After some back-and-forth, I settled on $15.95 for the classic 11-ounce size with a 22.7% royalty. Why $15.95 instead of $16.00? It simply looks and feels better. Prices ending in .95 tend to resonate more with buyers, especially during promotions. This taps into psychological pricing those endings suggest a sale, even when it’s regular price. It’s a subtle but effective strategy: $15.95 or $15.99 feels more inviting than $16.00, even though the difference is just a few cents. Larger retailers have used this approach for decades, and I’ve found it works well here too. Do you price your mugs or other products with this strategy in mind?   Reference: Psychological Pricing – Definition, Examples, Strategies (WallStreetMojo) Written by Susan Golis, Freelance Writer and Content Creator  ... View more