Feedback for Management Tool Refresh ๐Ÿ˜

James
Community Manager
Community Manager

Hi Creators, 

If you haven't seen our Management tool refresh announcement already, get on over to the Creator News section and check it out!! We're sure you won't be disappointed. ๐Ÿ˜

Please feel free to leave your feedback here for this tool refresh.

Thanks a bunch!

93 REPLIES 93

Sara_H
Honored Contributor III

Great job guys! Love this!

On my wishlist is if the product mockup could be downloaded on a transparent background (not white eg bg=0x00000000) for ease of mockup creation

Thanks!

CarlaRolfe
Valued Contributor

Agreed, the transparent background would be ideal. 

i just suggested the same thing -- you said it better!!

 

angelafuller729
Contributor III

๐Ÿ˜AWESOME

Leeze
New Contributor III

It looks great, and thank you for the extra features, especially the Download artwork and Download mockup; thanks so much for this. The only little thing I'm finding a wee bit difficult to do is locate the Quantity Sold in the list amongst all those numbers. If Quantity Sold listed at the top, followed by Last Sold, Last Viewed and Views, it would be easier to locate these important stats, compared to the ones that are currently listed at the top. 

Thank you

 

CrazyMermaid
Valued Contributor II

Awesome job! I love the direction this is going in. 

Angel
Contributor III

I like how there are so many options all in one place. Thank you.

I like the ease with which one is able to 'Modify Design'. What I would like though is to be able to fix or modify a design and keep the stats that go with the product, especially the Sales. The greeting card size seems to have changed and now I have to fix my designs to fit on the new size, but I'm not changing the design of it, and want to keep the old stats with the fixed design.

And I agree a transparent background would be nice. But I can work with this, and erase the background myself.

I liked the items I saw that were in the testing group who could upload their own background for the product, and I'm looking forward to using that tool.

Thank you, Angel

Leeze
New Contributor III

You do keep all your stats when you Modify. 

 

Malissa
Valued Contributor II

We donโ€™t all have the replace product option yet that allows that.  I know I donโ€™t. I just checked again. Hopefully soon!

My Zazzle StoreMy Art WebsiteMy PinterestMy Art InstagramMy YouTube ChannelTiktok Icon

Angel
Contributor III

No, that's not true. ๐Ÿ˜ข

I needed to fix the back of a greeting card so this morning I edited the design and went to post it for sale. But I realized I would lose all of the stats and didn't finish posting it, deciding to wait until I got a reply back from the Help Desk about something.

Then I saw this announcement and you replied to my comment telling me I wouldn't lose the stats, so I finished posting the edited design for sale. The stats are all gone, and it says it was designed today, not in 2010 as the original was posted.

So, I thought I'd use the new tool and modify the design, so I did that naming it as having used the modified tool. Here are the stats for the three designs.

ORIGINAL DESIGN

Orders (Last 7 days): 0
Orders (Last 30 days): 0
Orders (All time): 10
Qty Sold: 110
Last Viewed Date: 1 day ago
Views: 296
Last Sold Date: 3/11/2022
Date Created: 8/20/2010
Last Modified Date: 7/28/2021
Likes: 0
Royalty Percentage: 12.50%
 
The one I edited this morning and posted for sale this evening.
Orders (Last 7 days): 0
Orders (Last 30 days): 0
Orders (All time): 0
Qty Sold: 0
Last Viewed Date: never
Views: 0
Last Sold Date: never
Date Created: 8/19/2022
Last Modified Date: 8/19/2022
Likes: 0
Royalty Percentage: 10.90%
 
The one I used the new modify tool and then posted the modified design for sale.
Orders (Last 7 days): 0
Orders (Last 30 days): 0
Orders (All time): 0
Qty Sold: 0
Last Viewed Date: never
Views: 0
Last Sold Date: never
Date Created: 8/19/2022
Last Modified Date: 8/19/2022
Likes: 0
Royalty Percentage: 10.90%

KC
Contributor III

If you are using the modify option, you wouldn't be posting it for sale again. 

You would "submit for review" instead. 
Then you will keep the same product ID, stats and everything.

Unless they changed this within the last 24 hours, that's how it was working before. 

Angel
Contributor III

After having modified the design the options banner is gone. The only options available to me are:

Edit Design or Sell It. As you can see on the photos below all of the stats are missing from the modified design which in the Post it for Sale page I added Testing to the name.

Screenshot 2022-08-19 at 15-53-36 Dreamy Yellow Roses card Zazzle.pngScreenshot 2022-08-19 at 15-55-17 Dreamy Yellow Roses card Zazzle.pngScreenshot 2022-08-19 at 15-59-11 Post Product for Sale.pngScreenshot 2022-08-19 at 16-00-26 Dreamy Yellow Roses card Zazzle.pngScreenshot 2022-08-19 at 16-00-02 Testing Dreamy Yellow Roses card Zazzle.png

Angel
Contributor III

I should add I am using Windows 10.

plumb4me
Valued Contributor

After using the product replace tool, I retained all the stats, on all the products I changed. The only thing that changed was the modified date.

Love the new layout and the new features on the product pages.

Angel
Contributor III

I don't have a 'Product Replace Tool' just a 'Modify Design' tool. Maybe they act differently.

De
Contributor II

Yes, it would be great to be able to modify without having to repost for sale.  Once reposted and deleting the old item the links no longer work.

Dรฉ

Malissa
Valued Contributor II

I really like the new set up.  Iโ€™ve been having a hard time with certain products getting a clear product image for my cover photos which kind of spoils the whole mock-up so I am super happy about the new download access!

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Connie
Honored Contributor

I LOVE this new feature!

ArtInspired
New Contributor III

Thank you to everyone at Zazzle that keeps improving our work process and the ability to create more success.
Your efforts are appreciated.

RuthMacdonald
New Contributor

I cannot find the option to view all my products. Please let me know how I can do that. 

Windy
Honored Contributor II

I have the same question. I can find all the products in one of my stores by clicking through a succession of about eight different steps. Onerous!

I also do Postcrossing!


I am on a windows laptop so it might be different if you're not.

But I go to the management end of the store, click the Products tab, then on the left menu they list the various departments and the next menu section has the store name and underneath it click on 'All Products".

Windy
Honored Contributor II

I think you are saying you can get to the products in your store with just five clicks? 

I also do Postcrossing!


Angel
Contributor III

This is how I always do it:

Sign In

Click on  my Member Icon and choose Saved Designs from the drop down menu.

Choose the Store I want to look at and I'm at All Products for that store.

......................

Once I'm working in that store and I want to see All Products I just choose that option from the left menu..

 

Windy
Honored Contributor II

Wow, that really is a full five clicks to get to products. I see now the left menu, which I had never used. I guess that's useful to get you back to the default view of All Products when you are on a different page of the products.  

I think the idea of restoring the top of the page link to All Products makes even more sense now that I know Zazzle Creators are using a full five clicks to get to the products they need to sort through in order to begin work.

I also do Postcrossing!


Same here!  Once I create a product, I view it and share it or put it in a collection. I used to be able to VIEW PRODUCTS from the Management tool. This has always been there but just took up real estate. I don't mind the more minimal view, by there is no way to get back to all of my designs without clicking on My Store, click on the store name then products.  Having click 3 x instead of 1 is frustrating.

Connie
Honored Contributor

THANK YOU!!!! This makes it SO much easier and quicker to download product images for mockups! I sort of miss seeing all the stats at a glance right at the top of the page, but that is a small thing to lose for the much bigger benefit of quickly downloading the images!

There's just one little glitch which hopefully will work itself out- when downloading, the little circle goes around and around for a long time (several minutes) before I get the pop-up asking me where to download. Everything else with my internet is working fine, so I think it's just a little glitch on Zazzle's end. Maybe just because so many people are trying out the new feature at once?

It's been a little slow on my end as well for the mockups, not for just the image.

Windy
Honored Contributor II

On my iPad, the circles eventually stop spinning and then I never get any kind of a chance to say where to download the image.  And no matter where I look in my files I can't find anything which has downloaded, so I don't think this option is designed to work on iPad.

I also do Postcrossing!


KeegansCreation
Honored Contributor

Download Artwork and Download Mockup are great new features. Screen caps were a clumsy workaround and this is better.

KeeganCreations

Windy
Honored Contributor II

@James I like it! 

Have we lost the functionality to get back to all our other products with this link--the one I am outlining in red ? I used to use this link all the time. I am hoping you will add it back as part of the drop down menu, or maybe show me another one click way to get to all products. 

View All.png

I also do Postcrossing!


Connie
Honored Contributor

@WindyI never even noticed that "View all products" was there! I almost always right click and open a product in a new tab, so I still have my All Products already open in the original tab. I also bookmarked my All Products page at the top of my browser (along with Saved Designs, Images, and Collections," so I can go right to it any time I want.

Windy
Honored Contributor II

I like these ideas!

I also do Postcrossing!


Jadendreamer13
Valued Contributor III

I donโ€™t see this new optionโ€”or the old option at all. Are they not available on mobile phones?

De
Contributor II

Posted this elsewhere before I found this thread.  What are the usage rights if our design contains elements from Zazzle such as lines square circles we have used in the design tool?

Dรฉ

Cherie
Contributor III

Great!! I like it! I looked on my fabrics and it doesn't show up there, (yet?) but it showed up on my other products! Thanks for the improvements!๐Ÿ˜€

RG
Contributor

How does one get to the screen?

Angel
Contributor III

On a laptop one clicks on any of their products and it shows up at the top of the product page.

RG
Contributor

Thanks,