If this verification message legit or a scam?

SaraO
Contributor III

I just got a message and it says -  Hello, your account has been temporarily restricted due to suspicious activity for the platform's security. To restore full access to your account's features, you need to complete the verification process. After successfully completing the verification, all restrictions will be lifted, and you can continue using the service. If you have any questions, please contact us here, and we will provide detailed instructions on how to complete the verification. Dear seller, now you need to enter your card details so that we can confirm your identity. Don't worry, this is completely safe. Your information is necessary to link to our payment system, so after verification, you will be able to buy and sell without any issues. This is a mandatory security measure -

It immediately asks for credi card details - is this a scam?

Visit my blogs: Miow and Molly
12 REPLIES 12

GabyTexas
New Contributor III

I just received a similar message, except it said I have been banned and came here to find out if this is a scam. It gave me a "verification" link but I didn't click on it. 

This is what the message said (removed link to be safe)

You are banned from Zazzle for violating our Terms of Service. Your account was banned for fraudulent activity. At Zazzle, we value the safety of our community and activity like yours will be permanently suspended.

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link removed by me

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⁣⁣⁣T⁣⁣⁣h⁣⁣⁣a⁣⁣⁣n⁣⁣⁣k⁣⁣⁣ ⁣⁣⁣y⁣⁣⁣o⁣⁣⁣u⁣⁣⁣ ⁣⁣⁣f⁣⁣⁣o⁣⁣⁣r⁣⁣⁣ ⁣⁣⁣y⁣⁣⁣o⁣⁣⁣u⁣⁣⁣r⁣⁣⁣ ⁣⁣⁣i⁣⁣⁣m⁣⁣⁣m⁣⁣⁣e⁣⁣⁣d⁣⁣⁣i⁣⁣⁣a⁣⁣⁣t⁣⁣⁣e⁣⁣⁣ ⁣⁣⁣a⁣⁣⁣t⁣⁣⁣t⁣⁣⁣e⁣⁣⁣n⁣⁣⁣t⁣⁣⁣i⁣⁣⁣o⁣⁣⁣n⁣⁣⁣.⁣⁣⁣

Oh...I got the same message too

I've just received the same message. I wonder if this relates to all the activity from Singapore 🤔

Anne
Valued Contributor II

I got it too. Reported it. It did not have the Zazzle logo that Zazzle says employees use. Scam.

Anne Vis Icon

SaraO
Contributor III

I did click on the link, and it just took me to 'enter all your credit card details! ' Which I didn't, it just rang 'scam' bells ! 

Visit my blogs: Miow and Molly

Sara_H
Esteemed Contributor

@SaraO never click links in messages. Suggest you run a virus scan just in case

karab
New Contributor III

I got a similar one, looks like the scammers have targeted Zazzle. It's that time of year, they're ramping up all over.

WBartworks
Valued Contributor

NigelSutherland
Valued Contributor

I had this in my messages today: 

"ZazzIe Account Reverification Required

Hello! 👋
As part of Zazzle’s updated security and compliance policies, all users are required to complete account reverification. Please go to [url removed] and follow the on-screen instructions to verify your information.
Thank you for your cooperation!
— The ZazzIe Support Team"

Clearly a scam so I have reported the poster. This needs to be nipped in the bud.

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KeegansCreation
Honored Contributor

SCAM!!!!

KeeganCreations

ColsCreations
Honored Contributor III

11-12-2025 10:54 AM   Spam in chat?

11-12-2025 11:29 AM  If this verification message legit or a scam?

11-12-2025 11:55 AM  Be careful scammers are sending messages on Zazzle Chat!

11-12-2025 12:09 PM  Suspended???

Rounding up the threads on this while there are still only four of them in case the Mod wants to make them all one. 

 

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Heather
Community Manager
Community Manager

Hi Creators - Our team is aware of the situation and is actively investigating. Please continue to report and block any suspicious accounts and refer to this help article for guidance on handling spam: https://www.zazzle.com/hc/article/how_to_deal_with_chat_spam_on_zazzle_a_comprehensive_guide_for_cre...
Please note that Zazzle will always contact you directly (outside of chat) if there’s ever an issue with your account.