I've been dealing with customer service but I don't think my issue/feedback has made it to the proper channels. I ordered some samples of my holiday card designs. They looked great HOWEVER the all-in-one cards were paper clipped. And the paper clip scratched the image on card. Customer service was great about sending a replacement. I get it - and there's another paper clip on there again scratching the card. So I get another replacement; it arrived yesterday with - you guessed it - a paper clip scratching the card. And that replacement was also printed on paper that isn't even an option for the all in one cards (it was on semi gloss and only matte or pearl are offered). I'm at a loss with how to communicate that this is a problem that should be addressed, hence this post. My Zazzle customer service experiences have always been top-notch (truly!) but this is just getting pretty frustrating that the problem isn't being addressed. Appreciate any help getting this passed along and taken care of! ... View more

We really need the words "return address" to be added to the end of the title for the return address labels. Only the word "label" shows up, which means we have to waste 11 of the very limited 50 characters for the title to add those words. Even just the word "Address" would be an improvement! ... View more

I just noticed a new bell notification. "We think you'll like this store". 🔔 Does it make sense to offer this to creators? I would like to opt out of this and "Designer just created a new collection".  I stopped following fellow creators because of that. I would love to follow them with opting out of notifications (like YouTube has). I can't have notifications full of things I am not interested in. 🔕 Then I don't see the things like "somebody added your item in a collection", new review.. and important stuff like this.  Another one is when somebody gets extra generous (thank you ❤️ ) and gives a lot of Zazzle likes & the notifications are so long it overrides everything else that I might be interested in. Can you make longer scroll bar for notifications?  I would really love to have different options for notifications.  💡If I think about it all, the easiest solution would be at least a longer scroll bar option. It is weird that we can't see all of our notifications. Can we access them somewhere?    Please @zazzle  consider this.  Thank you!  ... View more

Could we get arch shaped cards and or invitations/announcements?  I don't see any. ... View more

I know this has been discussed to death, and I know Zazzle is analyzing data from the test run, but I just want to add another voice to the chorus begging for this feature. I just had to delete about 30 products that I'd already promoted because I discovered that I forgot to set the inner fill property on the photo template. It just kills me not to be able to fix things like that, and deleting products after they've already been promoted is such a messy solution.  ... View more

I'm no expert at dresses since I never wear them 😄, but seeing how it's always trending in the summer, I think offering a basic dress in different sizes could be a big hit on Zazzle in the summer times. And it would be especially cool for creators if it has an all-over print.  Think of summer dresses, simple bridesmaid dresses, cocktail party dress, glitter, gradients, floral, etc.  Something like this, but there are probably thousands of types.  PS. Don't forget me when you launch this product 😉   ... View more

Hello! I am a huge fan of wristlet purses, and after receiving a small accessory pouch I ordered, it is the perfect size! It would be so easy to add this option simply by adding a detachable small strap that could fit around your wrist. This detachable strap could be an "add-on" option to the product or simply a separate listing with the strap more permanently attached. A lot of places have size requirements now, and I have seen these become a lot more popular in response.  Thanks for your consideration. 🙂 Amanda   ... View more

Would you please consider making the new blue "chat with us" thing and the "preview" window draggable items? They're in the way. The "chat with us" also blocks the tooltips. Ideally, I'd like the option to close out the "chat with us", but I know that's not going to happen. Thank you. ... View more

Another neat idea that would be very useful is to create a way to allow us to download multiple products from inside a collection---all at one time—to use for media and headers instead of doing them all one by one. This would make everything so much easier and save so much time. ... View more

I'm not sure what's going on, but I've been totally slammed with shipping inquires recently - three so far this morning. I really think that calling us "creators" has made this problem worse.  I would love it if Zazzle could allow us to craft an instant auto-response to clarify, but since that might be difficult, perhaps Zazzle could implement an instant "thank you for your message" note which would clarify that we cannot help with customer service requests, but to stand by if their request is about the artwork/digital template. The current auto-response isn't very automatic so if we're not available to reply instantly, the customer is left hanging, and I think it's very frustrating for them to have to wait hours or days only to find out that we can't help them. Something like this perhaps: Thanks so much for reaching out! Your message has been forwarded to the product creator. Please Note: creators produce the artwork/digital templates, but not the products themselves. If you are inquiring about product specifications, the ordering process, printing, or shipping, you'll need to contact Zazzle's Customer Care team via www.zazzle.com/about/ask. Otherwise, stand by and the creator will back to you as soon as possible. Thanks for considering it! ... View more

This is an idea I had not and sure if it is technically possible, but thought I'd suggest it anyway. The reason Pinterest prefer the long vertical rectangle images to squares is because they work better on a mobile phone. Ie they match the dimensions of the mobile screen giving a better experience for mobile users.  NOTE: This would also apply to Zazzle customers viewing products on their phones! Our collections when shared on Pinterest look great and suit this purpose as they feature the cover image above then 4 images below.  It would be so amazing if we could have the same experience when pinning single products from the product page. The proposal is that the pinned image in addition to sharing the product image it includes 4 of the 'alternative product views' below. Thus satisfying Pinterest's needs for vertical images ( not square). Alternatively (or, as well as)  we could have the option to download such an image to then share to Pinterest. Thoughts?   ... View more

Would it be possible to get the light Christmas tree background that is available for the pewter ornaments available for the ceramic ornaments too? Thanks for considering!   ... View more

The default sticker sheet for the yearly planner needs to be customizable. For example, I design for the professional construction market. The current stickers just don’t work. It would be nice to be able to add my own designs tailored for my niche. ... View more

I just got a message from a confused customer. She was ordering a wedding sign - I had made the "his" and "hers" words templates so that people could use the sign for an LGBTQ wedding (His & His, Hers & Hers or whatever) but since she didn't customize those, the "Review your Design" dialog box popped up to alert her. Unfortunately, the message is so vague that she didn't understand what the problem was - she thought she had done something wrong. It would be much less confusing for the customer if the message could spell out what the issue is. Maybe it could read something like "you didn't customize this text, did you mean to do that?" or something on that order. Thanks! ... View more

When new products are added to a collection, they currently appear at the bottom of the page, requiring creators to either manually drag them upwards, which can be cumbersome. Furthermore, a customer who is browsing a collection, needs to continuous scrolling down in order to access the new items. To enhance user-friendliness, proposing the implementation of a straightforward dropdown menu on the collection page. This dropdown could be positioned at the top right, just below the banner image and next to the 'Share' button. The dropdown would offer the following sorting options: - Sort by Newest - Sort by Relevance/Popularity - Sort by Price Low to High - Sort by Price High to Low This approach would simplify the process for customers to view and access the desired products within the collection, ensuring a more enjoyable browsing experience. ... View more

Hi, I have recently joined Zazzle to make artwork on greetings cards, I am very surprised there isn't one Square folded card option, there is a flat square card and another square card but its trifolded, I am in the U.K. and square folded cards seem ver popular here, is Zazzle missing a trick ? ... View more

Since the chat was added, I've gotten many messages from customers concerned about shipping times, as they assume the products will be shipped from my country. It's made me wonder how often someone likes a design of mine but chooses not to buy it because they don't know Zazzle does the printing and shipping. Now, with everything going on with tariffs, I can't help but wonder whether it's made customers even more careful. Understandably, they might avoid ordering something they think will be shipped from a different continent. Unfortunately, I added my country years back. As far as I can tell, there's no way to remove this. I'd love to be able to opt out of displaying what country I'm located in on my store pages. Thanks! ... View more

Several years ago Zazzle used to have tear-away paper placemats. They were discontinued for whatever reason. I would very much like to see these make a comeback. They are excellent for events, picnics, barbecues, patio parties graduation parties, travel, etc. With the warmer weather seasons approaching, I believe these would make a good seller. ... View more

It has always been very easy to add items to collections and over the years some get really full.  However, when a collection get's too packed there is no easy way to remove items in bulk. Yes, you can try the backwards way to add stuff that are already in a collection in order to automatically delete them.  However, if the collection is really full, you just get an error message saying you can't add more products. Removing items from the bottom of the collection is hard too.  You have to press 5 different LOAD NOW buttons to get to the bottom of the page.  Then, you remove 1 item the page refreshes then you have to click on 5 more different load now buttons. Then, remove and repeat.... SOLUTION:  A checkbox next to each item in the collection with the following options on TOP 1. Remove From Collection 2. Move to Top of Collection 3. Move to Bottom of Collection BONUS WISH:  Add an option to the "ACTIONS BUTTON" that say's remove from collection.  We have great sorting features and adding features for collections.  We just need an easier way to remove items in bulk.  Thanks!!!   ... View more