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Submitted by
Ivy_K
on
12-04-2023
08:37 PM
Just downloaded the Zazzle app and found the way collections are presented quite surprising. While I appreciate the creative effort, personalizing each collection page with a background color sampled from the banner or design results in a less than desirable overall look, in my opinion. The eye-catching products are overshadowed by the background, and scrolling through collections becomes distracting. The attention often shifts to the background, diverting the eyes away from the intended focus on the products. I know some people like the look and it’s impossible to please everyone, but there’s a reason why products are typically presented on a white background – it allows the focus to remain on the product itself. Isn’t that what we want? This issue extends to collection thumbnails, where individual colors, often vibrant and sometimes unrelated to the collection, create a chaotic visual experience. Given the recent emphasis on collections to drive more sales, it's unclear how these visual elements contribute to the desired focus and customer engagement. In the quest for a better user experience and increased sales, I propose a shift to a uniform white background for collection thumbnails and pages. Additionally, please reconsider the necessity of collection banners on the app, especially with the current fading effect. It could lead to a more appealing and efficient use of space. Rather than focusing on banners, prioritizing collection descriptions might be a better option.
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Submitted by
Cat
on
01-18-2025
10:59 AM
Seems like there are changes afoot with the paper sheets product. While you're at it, I would LOVE to see folding options for the 8.5x11 size - meaning that Zazzle would deliver them folded instead of flat. Both a bi-fold and a tri-fold option would be SUPER helpful, and I think it would make them a much more attractive product!
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Submitted by
JessicaAmber
on
02-27-2025
04:22 PM
It takes a very long time to go into every sub-sub-sub category and delete them before you can delete your main categories. Here is an example from my store. The subcategory is 7 levels deep, and you have to click on the Categories tab within each one to get to the next level, so it would take 14 clicks, plus 2 to confirm delete, to get to delete that subcategory. Over many categories, this takes a long time. If the categories are empty - have no products in them - then I don't see why we shouldn't be able to delete a category and all the empty sub-categories within it. It would really help me re-organise stores with poorly designed categories. ALSO, having to edit categories in this way means opening a lot of tabs, which seems to trigger Zazzle's 'Are You A Bot' popup, which REFUSES to close for me no matter how many attempts or if i log out / clear cookies.
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Submitted by
whimsywhim
on
06-14-2022
07:10 AM
I've requested this before, but I strongly feel this is very important so I'm repeating this suggestion. I hope that is okay. Please, please put disputed products on hold or freeze until the dispute is settled. Nearly 2 years ago, I had products deleted because of an erroneous belief. Putting products on and promoting them is labor intensive and time-consuming. Human beings make mistakes. I totally understand. What I don't understand is immediately deleting the products. Thank you.
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Submitted by
CLC
on
03-31-2024
10:26 AM
We designers all receive emails from customers asking us to make changes to an order they have placed. I reply to their email telling them to cancel the order and place it again with the correct text and explained how to get hold of Zazzle customer support, but many customers don't always check for responses, they just assume their problem has been taken care of because they sent an email with instructions, so this new order will be wrong and cancelled after delivery, a loss for me as well as Zazzle. Wondering if Zazzle could throw up a "prompt" when a customer initiates an email to designers explaining that designers do not work for Zazzle and cannot make changes to an existing order, but to contact them with design questions BEFORE purchase, similar to what happens when you use the world glitter, lace or metallic....thank you.
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Submitted by
Cherie
on
01-13-2025
05:34 AM
I'm sure you don't have enough to do, so rework the 'Create A New Product' page to look like this, adding 'Crafts' to the flat-lay photo boxes, then put the text 'and so much more ...' below them. Like this! It bugs me that crafts isn't promoted more, and we really need more products to design for in the crafts department. Put bunting in the party supplies, put a note card in the stationery section and then put a fabric bolt, stickers and stamper in the crafts box. Ok? Great! Have a fine day, Cherie
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Submitted by
WDArt
on
08-12-2024
10:23 AM
Happy Monday! On the back end, in addition to the "Total Views (Most to Least)" and "Newest to Oldest" please add the options to sort products by "Least to Most" Total Views and "Oldest to Newest." This would be very helpful for quality assurance and promotional activities. I have more the 10,000 products and I have not been able to figure out a way to view/review the oldest products and those views least. I've tried different ways to get to these, but I am unable to so, Best.
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Submitted by
A_New_View
on
05-25-2025
10:39 AM
Hi. I may have mentioned this a while back, but here goes: What about Zazzle offering a bridal registry or shower registry for wedding and shower collections. If this is not feasible, a customer wish list would be a nice option to include. This way, customers may select items they like, put them on their wish list for their own convenience or to share. I believe this would be a good move on Zazzle's part. Just an idea.
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Submitted by
xzendor7
on
09-20-2023
02:54 PM
I would like to suggest the addition of small and large Umbrellas to the product line.
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Submitted by
SparkleAnn
on
09-12-2024
06:58 AM
A new product idea - pillow wraps. They come in standard sizes with a Velcro closure, and can be designed for endless holidays, décor enhancement, special occasions, seasons, etc. I purchased the one in the photo many years ago. Thank you! 🙂
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Submitted by
ibelieveimages
on
11-15-2022
08:04 AM
I would like to see a variety pack of 10 notecards, each with a different design.
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Submitted by
Cat
on
11-27-2024
01:08 AM
Don't know if this is something that Zazzle can control or not, but I'd LOVE to see sunscreen as an option for the little travel bottle favors: Create your own Travel Bottle Set | Zazzle. Sunscreen would be the perfect wedding favor for destination weddings in tropical/beach locations! (Just thinking like a sunburn-prone red-head here!😉)
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Submitted by
Deb1
on
09-02-2025
08:15 PM
Can you please make a change to the tank top piping could you please add "choose your own color" option for the tank top. Black and white piping does not look good with all designs I would love to be able to put the color code in to match my design like you can with the apron strings. Thank you.
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Submitted by
Cat
on
06-09-2023
09:42 PM
I get several chat messages per week that read something like: "Could I get this in the color blue?" I have no idea which product the customer is referencing, nor if they've already customized and/or purchased it. If there's some way we could get that information it would be a huge help. It's not that I mind copy/pasting my "this system doesn't let me see what you're working on" message, the problem is that figuring out what they're talking about usually takes 3-4 messages back and forth, and at least half of the time, they give up somewhere in that process so the sale is lost. If I could just get a little bit more information, I'd be able to provide them with a quicker answer without all of the back and forth. Here's the info I'd dearly love to have. 1) Which product is the customer referencing? Originally, the chat system included a link to the product, but that feature disappeared within a month or so and has never come back. It would be SUPER helpful to have that feature back. 2) Is the customer messaging about a product that they've already purchased? So often customers assume that I can see their order history and will know what they're asking about. If I could know that they've already made the purchase, it would save all the back and forth to figure that out and to get them over to customer service so they can get the help they need. Often these customers want to make a change to something they just bought - and by the time we get through with all of the back and forth the item is already in the print queue and it's too late for them to cancel and redo it. 3) Has the customer already customized the item? If they have, could the system give them the option to share their work in progress with me? It would save SOOOO much time and hassle if I didn't have to walk people through the process of sending me a share link so I can help them. Thanks for considering this stuff!
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Submitted by
SixSphinx
on
01-18-2023
06:08 AM
From what I can tell, the "Search this store" search doesn't include word variants such as plurals or close matches. For instance, if I have a product with the tag "dragon" and instead search for "dragons," that product doesn't show up at all. It makes it difficult for me to find things within my own store, so I know that it isn't serving my customers well either.
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Submitted by
SnowOwlMoon
on
09-03-2024
01:37 PM
I would like to see some spooky and heavy metal font styles for Halloween and Goth items, please! Fear, Filth, Gatekeeper, Pirata, and some of the blackletter fonts are good--can we have more of these styles? Thanks!
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Submitted by
northwestphotos
on
05-12-2025
08:09 AM
Could you please give us some in situs for the the Gallery Wraps? As well, please darken up the only images that are shown for the product. They are totally washed out. Thank you! https://www.zazzle.com/serenity_prayer_pink_bleeding_heart_gallery_wrap-256541425151533299
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Submitted by
calartcreations
on
05-11-2025
07:03 AM
Hello! I have a few suggestions that I think I will appreciate a lot. I would love to know where the referrals come from: Pinterest, Facebook, a blog, TikTok, or Instagram. I really would love to know; it doesn't matter if it's a third-party referral or a self-referral—I want to know them all. For Collections sort, we can organize products by last viewed day, last sold day, and popularity. I would love to check out my collections this way too. I would love to separate product views into organic and non-organic, and also have the keywords that bring the organic views. For instance, on product insights, we may have "Zazzle Searches," which I suppose are organic searches, but then I don't get to see the keywords. I have no idea how people find me. I have the feeling that Zazzle doesn't show these keywords until the first sale occurs, so as not to generate wrong impressions, but this information will help in tuning a product for better performance. I know that we receive notifications when products are really doing badly. For example, every day I have notifications from products that have more than 12 months without views. However, I would also love to see notifications when a product is reaching a point where it is overperforming because the views are really high for the time being. Not only do products with no views have problems with sales, but products with lots of views may also have problems because they also don't sell. Therefore, alarms should be turned on for these two kinds of products, in my humble opinion. Thanks for your time and consideration!
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Submitted by
Fiorenzo
on
07-16-2022
05:56 AM
It would be a huge time-saver for creating custom mockups if designers would have a download link that leads directly to the high-resolution preview image of the actual product and view. The same we get through the BB Code workaround, this means, the dynamic preview that is actually selected, complete with any content edits at max size. To prevent possible design thefts (from the ones who don't know the workaround "trick"), it would be good if this option would only be accessible to the designer account that owns the related product/design. Without any Zazzle watermarks, of course. Not a vital priority but truly nice to have - saves a lot of frustration and time. Thank you for considering!
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Submitted by
Connie
on
08-10-2023
04:34 PM
I'd like to suggest 2 font features in the Design Tool that would be super helpful. 1. The ability to use the text as a mask, so that we could, for example, add a watercolor overlay or glitter or something, to template text. 2. The ability to stroke a font, or add a faux bold effect. This would be very helpful to make thinner fonts stand out better with the gold foil. Thank you for considering these ideas.
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