With the requirement to add a private phone number in order to deal with chat, I think it is necessary to add a disabling option to this feature for those who do not want to give their phone number or do not have a mobile. It's not only very unprofessional towards designers to force this upon them as well as insulting to customers who will never receive a reply. Not to mention a fool-proof method to chase away customers altogether. Actually it should have had that option to begin with. "Chat" assumes a reply within a minute, which is obviously impossible in most cases. Thank you. ... View more

I am not comfortable providing a private cell phone number. The two factor authentication can be achieved by sending the code to the email you already have on file for a designer.  As it is now, I am unable to assist a customer via chat because I have not provided my personal cell phone number. The customer is able to send me a message via chat (as was tested by ColsCreations in another thread) but they do not receive anything on their end to inform them I cannot receive this.  Please reconsider this 2FA and include an email option. ... View more

Could discontinued products  be removed from optimization needed products.  There is a separate category for discontinued products and it would be easier to find the products needing to be optimized if the discontinued products were removed.  Oh, I just now checked the discontinued button and I see that only a few of my discontinued products show up when I click that button so maybe this is a technical problem.  Maybe the  discontinued products are not suppose to be included with the products that need to be optimized.  It really would be great if only non-discontinued products showed when clicking the optimization needed products.  It would be a lot less products to sort through. Thanks for considering, Sandra ... View more

Would it be possible to get the light Christmas tree background that is available for the pewter ornaments available for the ceramic ornaments too? Thanks for considering!   ... View more

The default sticker sheet for the yearly planner needs to be customizable. For example, I design for the professional construction market. The current stickers just don’t work. It would be nice to be able to add my own designs tailored for my niche. ... View more

Can we request that the 'notifications' numbers have different colors based on the notification type.  I can't be the only one that gets excited thinking it is a sale notification, only to find out it's just a Zazzle announcement of some sort. HAHA.  But in all seriousness, it would be AWESOME if there was a different notification color or way to tell if it is a sale, product like, site announcement and other.   ... View more

On the product page where it shows the designer at the top of the screen, if you click on the store name it gives you the option to message the designer. If the customer clicks on the message button here, it takes them directly to chat - there's no customer support option. However, if they scroll WAY down to the product description area, there's another option to message the designer. If they click on the message button in this location, it offers them the option of contacting customer support: I'd like to suggest that the top message button should work like the bottom one does - i.e. give the customer the "customer care" option. I think that the vast majority of customers never scroll down far enough to get to the product description area, so most are using the top contact button rather than the bottom one. I think if this message button had the customer support option it might cut down on the bazillions of messages that should go to customer support instead of to us, and that would be a better experience for both us and the customer! Thanks for considering my plea! 😁   ... View more

It would be great to have dog t-shirts, harnesses, or something similar to design and personalize for seasons, special occasions, etc. 🙂 ❤️🐾 ... View more

I wish Zazzle offered more plus-sized women's clothing, especially all-over print leggings and shirts.  I would also like to see all-over--print shorts and skirts offered, especially in plus sizes.  I really think these would sell.  Personally, I would love to buy some of the leggings I see here, but they don't come in my (fat) size!  Please consider us larger women, and offer plus-sized clothing! ... View more

I know it's naive to think that my post will change anything, but things have come to a point where I have too much to lose to leave it without a word. (And I've just read that some criticism here won't lead to punishment in the marketplace.) Like many other designers, I'm experiencing a decline in sales. It would be comfortable for me too to blame it on the economy, but all my other POD accounts are acting normally (October = 3x August). Despite spending 100% of my POD time here since the mockup misery and the collections update. Unlike others, I believe the main factor in decreasing sales is the heavy manual intervention in the marketplace placements. Definitely not the collections, maybe not the mockups or any changes announced, but things happening under the hood. It seems that Zazzle's new approach is not showing customers what they want but showing them what they want them to want. But, as results show, it doesn't work like that. Apparently, the crowd can better decide what's popular (with their money) than some Editors (with their picks). A year ago, when I was browsing in some random product category, I was thinking if I had more money, I would buy this and that, and those too. Everything looked so nice and professional. Now I scroll through the first page of literally any category and don't like what I see enough to go to the second page. Yes, some awful mockups definitely don't help (and I say this knowing that I suck at mockups too), but prioritizing pages of designs that one employee liked at some point will drive away customers who are used to seeing beautiful and trendy things here. I like to believe that the intent was good, but the implementation went astray. I understand that Zazzle wants to reward certain designers and influence buyers, but it could be done wiser in my opinion. So just a suggestion: why don't you put one Editor's pick in every other row and let customers see the organically popular items too (bought with real money), as it used to be. If you placed a few EPs on the first pages, they would have the opportunity to catch up, but they would be put back into their normal places a few days later (I mean like some rotation system). This way, the category pages would have the popular and best-selling products but always show something new to keep visitors coming back. Sorry for the length and the poor English. ... View more

Don't know if this is something that Zazzle can control or not, but I'd LOVE to see sunscreen as an option for the little travel bottle favors: Create your own Travel Bottle Set | Zazzle. Sunscreen would be the perfect wedding favor for destination weddings in tropical/beach locations! (Just thinking like a sunburn-prone red-head here!😉) ... View more

I remember visiting a branch of a chain restaurant near my home. On the walls of this particular location, they had wooden breadboards painted in a style reminiscent of Rothko’s artwork. I think customizable wooden breadboards or pizza peels could serve as both functional keepsakes for the kitchen and unique decorative pieces for the home—great for sparking conversation. ... View more

Working through hundreds or products adding newly produced in-situ images, is very time consuming. In doing so, I have identified where things could be made a whole lot easier. Instead of going through the process of (1) clicking "Product Media Manager", at the top of the page, then (2) having to click the button "Add Media" on the new page that opens, and then (3) having to click a further button "Upload Media", could we please simply have ONE link to click? Just have "Upload Media" at the top of the page - one action instead of three. (If people need detailed instructions on what needs to be done you can have a little information question-mark alongside the link.) The three-step process as it is calls for keyboard gymnastics as the cursor is unnecessarily moved around the screen to make superfluous clicks.  ... View more

I'm analyzing some of my products from the backend. I want to suggest a feature where we can see the items we have "hidden" from the collections album, probably just a mark to indicate that it's hidden, instead of clicking through the products one by one in the Collections to see if it's hidden, then go back to the collections again to check on the other items.  Thank you!  ... View more

Alphabetical orders are critical for many products related to proper names, such as baby names, personal names, school names, town names, etc.  Currently, products within a category on the public front can be only sorted by: Popularity (default) Newest Price For a category with names being the critical element of the title, shoppers can't find the products by scrolling through a random mix without sorting products by alphabetical order.  Even if you create a super narrow category such as "Names starting with A", potentially there will be hundreds of names with A.  In reality, we can't have 26 categories, each with one letter.  If we have a category such as "A - D", for example, there will be so many products in chaotic order it not sorted by "Title A - Z". Currently, shop owners can sort these products by alphabetical order but only in the back end.  On the public front, products are sorted by popularity by default, making the store such a random mess, discouraging shoppers to browse as they can't find the exact names.  Then, after seeing the random mix (sorted by popularity), there is no option for them to sort by alphabetical order. Even if shoppers know the exact names they are shopping for, the search box would be their only means to find products in such a random mix.  And it's not ideal, as it eliminates the opportunity for shoppers to browse. I hope Zazzle would implement 2 features: Allow shoppers to sort products by alphabetical order. Most effective solution:  Allow shop owners to set which sorting order to be the default, including the alphabetical order.  I understanding sorting by popularity is a business strategy for many stores.  But this strategy does not work for products where proper names are critical.  Only shop owners would know which category needs the alphabetical order as they know their products and their intended shoppers best.  Zazzle can still leave the Popularity sorting as a default in the back end, as it is a good practice; but please allow an option for us to present our category in alphabetical order to the public when it makes sense.  As of now, we have no such option. Please take this suggestion into consideration!  Messy stores are not attractive to shoppers.  Many thanks! Best regards, Dandy   ... View more

It would be wonderful if we could have categories for collections, at least on the back end. Then we could move whole segments of collections around, such as moving all the Christmas collections to the front for the holiday season. It would also make rearranging collections much easier in the back end. ... View more

Please allow us to move our products between stores without the need to repost them. Especially considering all these recent changes, such as cover photos and collections (no complaints, I hope you know what you're doing), it has become literally impossible to keep up with the mess my account has turned into. I am aware that we can repost the items in a new store and delete the old ones, but that's not a solution, as it would mean losing statistics, marketplace rankings, and all the effort that has been invested in marketing. I must admit, I made numerous mistakes when I started 10 years ago, but creating all those stores seems like an issue that can't be fixed and continues to pose difficulties time and time again. Pretty please... ... View more

Beside vanilla scent candles can you have please>> Cinnamon/apple -- pumpkin spice-- sandalwood-- cashmere--Mid summers night--Soft Blanket.     ... View more

It would be great if the Sympathy category under Occasions could be changed to Sympathy/Bereavement.  When I think of "sympathy" I'm think of something I need to purchase for someone I know who has lost a loved one like a card expressing my sympathy.  When I here bereavement it means someone you love has passed and you need to purchase funeral cards, thank you cards, memorial keepsakes, etc.  I know it might be splitting hairs and I'm pretty sure anyone who makes things for funerals already puts their items under Sympathy, but I think changing it to Sympathy/Bereavement would make it clearer to the buyer.  Just a thought! ... View more