CatsEyeViewGift
Contributor III

We used to get advance notification of sales ALL THE TIME -- now it's hit and miss.  For instance - the last email I received had sales listed through today.  I do not have one for whatever sale there will be tomorrow.  It takes at least 24 hours to get designs in the marketplace.  Therefore, I cannot possibly create new products or prepare on time for the sale which will start tomorrow.  Please go back to sending out emails in advance of the sales all of the time.

7 Comments
Pádraig
Moderator
Moderator

Hi @CatsEyeViewGift,

Thanks for your post. I'll send this on to our team to take a look.

All the best,

Pádraig.

Marcia
Valued Contributor III

Any updates? This is a week later & the last advance sale notification I received was on 6/28. Is this another glitch or was I somehow dropped from the list which I had been on for a number of years?

I would really love to use that sales info so I can post to instagram & facebook already.

Thank you.

Emma
Moderator
Moderator

Hi @Marcia , 

I'll look in to this on my end to see if there is an update available. Thanks for your patience. 

- Emma 🌻

Marcia
Valued Contributor III

Thanks so much, @Emma. I appreciate it!

CatsEyeViewGift
Contributor III

I don't think you've been kicked off the list.  I haven't received any advance notice either.  I've posted this same request a couple of times now.  Used to be we always got advance notice of sales so we could prepare our store.  I haven't gotten consistent notices throughout this year.

 

James
Creator Team
Creator Team

Hi all, 

No one has been kicked off the list.🙂 This email was in my wheelhouse and I had to take an unexpected leave of absence last week meaning I couldn't put a backup in place. Apologies for any inconvenience caused. 

James H. 

CatsEyeViewGift
Contributor III

Sorry James, I hope everything is OK.