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12-09-2022 08:04 AM
Hi- I am revamping my categories but I noticed when I view my store from the customer perspective the "category names" are not showing up under the category photo. Has anyone had this problem, and any suggestions on how to fix?
Solved! Go to Solution.
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12-10-2022 08:42 AM
Make sure you’re in your store settings, not your account settings
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12-09-2022 08:14 AM
Click on the category, click on edit category, then there willbe a box where you can add the category name, then hit save.
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12-09-2022 08:28 AM
Thanks I did do that when I set-up the categories, it is showing up on the left side menu but not under the photos.
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12-09-2022 08:45 AM
As a test,try doing adding the name again with just one category to see if the change takes this time. If it does, then its the spider/indexer not having caught the category changes you already made in the past.
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12-09-2022 08:57 AM
I tested 'accessories" still nothing. 😞
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12-09-2022 09:02 AM - edited 12-09-2022 09:05 AM
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12-09-2022 02:18 PM
I did categories a couple of months ago and then revamped earlier this week.
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12-09-2022 05:25 PM
The Zazzle indexer has been apparently slow recently , taking days to spider, that may be what is happening with your shop, just may not have been visited by the spider yet to register your recent changes.
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12-10-2022 08:40 AM
Ok thanks
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12-09-2022 02:24 PM
Settings > Advanced Settings > Show Category Titles in Grid (make sure this is checked)
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12-10-2022 08:40 AM
Hmm... don't see that option.
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12-10-2022 08:42 AM
Make sure you’re in your store settings, not your account settings
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12-11-2022 12:44 PM
Thanks it worked! I found that those settings you mentioned were only available using my phone, it was not available using my desktop, which is strange. Thank you!

