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08-05-2023 11:11 AM
Why aren't my digital download sales included in my overall sales listing?
Solved! Go to Solution.
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08-06-2023 04:40 PM
The sales do show up in the stats in your store's back end, but you have to choose "digital stats" in order to see them.
You can also find them in your royalty history report but they show up as a transfer:
BUT, they don't seem to appear anywhere on the individual product page - neither in quick stats nor in insights. Here are my posts/rants on the subject.
Digital Download Purchases Don't Get Recorded as S... - Zazzle
A few Requests for Instant Download Stats - Zazzle
Cat @ ZingerBug Designs
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08-06-2023 04:40 PM
The sales do show up in the stats in your store's back end, but you have to choose "digital stats" in order to see them.
You can also find them in your royalty history report but they show up as a transfer:
BUT, they don't seem to appear anywhere on the individual product page - neither in quick stats nor in insights. Here are my posts/rants on the subject.
Digital Download Purchases Don't Get Recorded as S... - Zazzle
A few Requests for Instant Download Stats - Zazzle
Cat @ ZingerBug Designs
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08-07-2023 12:58 PM
Thanks.
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08-09-2023 09:35 AM
The below digital download has sold twice according to notifications, but in my back store it says zero sales even when I filter for digital sales instead of print. Why isn't my digital sales showing anywhere?
https://www.zazzle.com/food_fest_invitation_flyer-256593225006314208
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10-17-2024 10:57 AM
If I need a tutorial (thanks, @Cat ) in order to find stats, I would say there is room for improvement.
I also don't understand why all transfers from other products are just listed as a sale and transfers to digital not. It does not make sense to me. Also wondering if this will affect ranking ...?

