My Collections Suddenly not Accessible

[Pixelan]

Just reporting that today, 12 April '23, I'm suddenly unable to access my collections at: https://www.zazzle.com/store/pixelatednature/collections

It gives a Request Error message, see the screenshot below

I can still see my products, hopefully it will be fixed soon. Thanks.

[Fiona · Accepted solution]

Hi @Pixelan ,

I'm passing this on to the team now. Thanks for flagging.

-Fiona

[Pixelan]

Thanks, I'll check later and report back if the collections are visible again.

[klstock]

I am getting the same "request error". Earlier today I could access collections but now am getting this error message

[klstock]

Still happening today. Not with all collections though. Sometimes when I click on a collection, it will say "request error" and a few minutes later when I click on it, the collection opens fine - but a few minutes later it is back to the "request error" again. It seems to be going back and forth. 

[Pixelan]

If you see it when not logged in or in private browser mode then others will probably also see the error. When the collections are online again the links to these collections will also work again, that was also my concern. 

It's working for me again, so hopefully also soon for your collections.

[katmotes]

Same for me.

[Pixelan]

They're visible again, thanks.

[katmotes]

Im.still having this problem. Very frustrating.

[Jermolinaart]

Hi, I'm experiencing the same issue. My old collections are visible, but when I click on them, I receive a "Request error." Could someone look into this?

Additionally, my extra products, such as the 10 games under "Games and Activities," are not appearing under "Other styles for this product."

Thank you!