"Transfer Design" function not working

[TMGEE]

Hi! I tried to use the "Transfer design" function as I often do, but it wouldn't work today, meaning that once I pick the product onto which I want to transfer a design from a product I just created (collection of invitations with the same theme in this case) it won't do it. I just get a blank product in my design tool. I have found a thread from 2023 about this issue https://community.zazzle.com/t5/technical-issues/not-able-to-transfer-design-onto-any-products/m-p/6... but the advice provided don't help. Anybody else is having the same issue ? Thanks for any tips you might have 🙂

[Baylee]

I'm can use the 'transfer design' feature with no problems today. I have noticed that there are a couple of products that  the transfer option doesn't work for, but off the top of my head I can't recall which products those are at the moment. 

[MOM]

It happened to me too. I figured that was because I had chosen “this option only” in the original design. I have stopped (mostly) doing that now for exactly that reason - because I had to recreate a design. Maybe I’m off but I thought that could be the reason it sometimes doesn’t work. And a slow Internet connection occasionally as well. 🙄

[Fiona]

Hey TMGEE,

Can you please send a link to the product and a link to the product you wish to transfer to so I can pass this on?

-Fiona🙂

[TMGEE]

Sorry for my very late reply, Fiona. I've been very busy. I didn't take screenshots that day, unfortunately, but I remember that the "transfer design" worked the day after I posted my message, but once I was in the editor, I couldn't edit any existing text, so I had to delete it and redo it, which didn't help much at the end of the day. Anyway, I haven't added new products since then, so I don't know if this "design transfer" tool is fully resolved or not. Thank you anyway.

[kills]

this happen to me one day working next day off. go into your setting and make sure you have it set to do Transfer design" function is on mine one day turned off by itself after a update not saying it is but never hurts to go look in Advanced Settings have a good day