Royalties not updating

LJ
New Contributor III

I changed my default royalty setting many days ago, and still none of them updated. It doesn’t even work if I edit each product individually. Also when posting a new product, still the old percentage is set by default. I edited the global setting again 2 days ago, hoping it was just a temporary issue, but still not updating. I could make some changes to test before the 20th, they updated in about 1 day. I can’t have my previous setting for another month! Please fix till the daily royalty updates end at the 30th.

4 REPLIES 4

Mark
Moderator
Moderator

Hey @LJ,

I'm sorry to hear about this issue. I have reported the issue to the team and I will let you know when I hear back.

- Mark

LJ
New Contributor III

Thank you!

Deb
Valued Contributor

I came here about the same thing.. changed royalties 4 days ago, still no change .. hope they get this fixed before the deadline 

MasterpieceCafe
Valued Contributor II

Oooops, never mind, I see royalty changes were extended to the 30th. 

In that case, mine haven't changed either.

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