I’d like to bring up something that could really enhance the customer and designer experience on this platform. Making it easier for customers to request custom design help directly from us would be a great step forward. I often receive messages from customers asking for personalized tweaks or full custom layouts, and I’ve noticed something important. When I take the time to work with them, they come back. Custom design has led to loyal, repeat customers who trust my shop and return for future occasions. That kind of relationship is valuable for both designers and Zazzle. But currently there’s no real structure in place to support it. Everything happens behind the scenes, and it’s not always easy or clear for customers to know they can ask for help. Imagine how helpful it would be if there were a built-in option for customers to request a customization. Something as simple as a button that alerts the designer and opens up a way to respond with terms or a quote. This could even lead to a dedicated revenue stream for both the designer and the platform. If other designers have had similar experiences, I’d love to hear how you’ve handled it. And to the Zazzle team, this seems like a missed opportunity to make your platform even more collaborative and customer-friendly. ... View more

There’s no options to design a popsicle sleeve in my store. I’d love for that opportunity as moms are always asking me where we got ours! ... View more

I get that auto-saving is a fail-safe, but it's frequently just creating unnecessary clutter in Saved Designs that needs constant cleaning-up. Anytime you enter the Design Tool on something or even just click to open the template panel, poof - into Saved Designs it goes whether it's your product or someone else's.  There's lots of reason you might do either; maybe you're opening your own product in the DT just to copy an element or hex color, maybe you're looking at another Creator's work to help troubleshoot something, maybe you're just looking at a new product blank, maybe you're just testing that your templates work right ... And every single look, it's another thing added to Saved Designs.  I would love the option to toggle this off and be able to toggle it on only when I am actually wanting to create something.  ... View more

I am sorry, but it is very unprofessional looking.  I am not just speaking from a designer side on this. I was on Google doing some personal shopping and saw some Zazzle items on the results that fit what I was looking for. Upon clicking on them, all I see are these products across the page when it loaded. I had to scroll down to actually look at the product I had clicked through to see.  Excuse me...but how freakin' aggravating it must be for other customers as well. Not to mention having to scroll past all the other products showcased below the one I was interested in just to see the product information.  I am sorry, but I think this is a complete hinderance from the shopping side of things for the customer.  I know this has already been discussed in the forums, and I understand how awful this is from the designer's side of things.  But i just got first hand experience being a customer and it definitely was not a great impression. I felt bombarded and immediately wanted to hit the back button to return to the Google search results.  Zazzle, please seriously reconsider the placements of the "extra products" you are trying to throw in customers faces and be considerate of the products that the customer expects to see when clicking through to an item they already were interested in enough to click through in the first place. Sorry for the rant but it is what it is.  ... View more

Hello! I don't know if this is already available and I can't find it, but just in case. I think it would be great to have a way to short, in our back end, the products that are not in collections. I am sure that a lot of products that could be in my existing collections are not there because I didn't remember to add them when I made them or the collection was made afterwards and I forgot to add them.  If this is already possible, I wold appreciate if you let me know how to do it.  Thank you! ... View more

I get frequent requests from customers to help make tweaks to designs - sometimes they want me to call them and chat and go over their changes.  With the new ambassador program and our loss of sales, it's not really worth my time to help customers with custom design work -  even the smallest of changes. So . . .  I'd like to suggest that Zazzle bring back the Live Designer option so customers can get the help they deserve. Right now I'm sending them to customer service - not sure customer service is even able to help with designing?   ... View more

Instead of listing "3rd party" for referred sales, could we use our Member ID numbers? Or the last 5 digits of our ID numbers? So the categories would be Self, None, Zazzle and 'Member ID'? It would be nice to have a better idea of where these sales are coming from. ... View more

I'm forwarding the request of a customer, who was asking if she could have a second (different) design (sticker) to go on the back of the matchbox favors.  Currently, the imprint area of the matchbox favors is limited to a sticker on the front. I smell a missed opportunity here (and possibly, a missed sale, too). 😞 Please consider offering: 1. a second imprint area (sticker) that can go on the back of the matchbox favors 2. stickers in the size of the matchbox favors' design area dimensions (for additional or separate purchase). Thank you for your consideration. ... View more

Hi Zazzle Team - can you please add a few monogram fonts to the Design Tool? These auto format spacing and sizing so center letter is bigger and spacing is correct between letters. There are circle monogram, diamond monogram, curly scroll letter monogram fonts, etc.  This would be a great help and improvement because Zazzle customers love monograms but setting up the product templates with regular fonts leads to inconsistent results depending on the letters chosen. Would love to see 3 to 5 true monogram fonts added. Thank you!! ... View more

I would just like to suggest that Zazzle clarify that if the customer needs help with an order - it's late, it's wrong, etc... that they contact ZAZZLE. Probably 90% of my direct messages are people complaining or asking about their order delivery date. I know there is an auto response. I just feel bad for them that they have to wait for me to reply and to send the link, then they need to email Zazzle, then wait. It seems so stupid. This makes me the first line of customer support for things I have zero control over. It's really inefficient and frustrating for everyone. Just my feedback. I'm sure I am not the only one who gets all these order questions. thx ... View more

I often get simple design requests from customers for things like changing colors or fonts, moving elements around, or adding a photo to a design that doesn't have one. The vast majority of these requests are things the customer could easily do themselves if they just had a basic understanding of the design tool and what it can do. Some customers are comfortable with the FAFO method (ie messing around until they figure it out) but others just need a little bit of instruction. It would be SOOO helpful if there was a simple tutorial that I could point them to for help. The current help files are all geared toward designers and they're just WAY too much. Something simple that is geared towards customers who want to make a few changes to an existing design would be incredibly helpful. Thanks! ... View more

I think the paper plates are such a cute idea for parties, but I have stopped creating designs for them as the reviews are so bad and they all say the same thing. "Plates are thin and flimsy, won't even hold a piece of cake" even the people who leave a good review mention how thin they are. Why would you not increase the price 25 cents and punch the plates on a thicker stock? Also, the customers complain that the plates are shipped in envelopes and crushed upon arrival. If you slid a piece of chit board on the top and bottom of plates in the envelope it might stop some damage.  ... View more

Sometimes people need products in pairs. Two or more products, one price. More profit for the seller. Like the right and left side of something. Ceramic tiles and ornaments are good examples: ... View more

Any chance we could get the arch shape for the holiday card and maybe the announcement templates too? Thanks! ... View more

With the new Ambassador program, many of us are scrambling to adjust our approach and make ends meet. I was thinking that one way to lessen the blow a bit would be to provide a system where customers could leave a tip or payment that would go directly to the designer - it could be used as a way to collect compensation for custom design work, or it could simply be a way for a customer to leave a tip as a thank you for a designer.  Just a thought... ... View more

Please add design placement options to sleeves on various shirts. Not only is this a very popular trend, but it has been requested numerous times by customers.  ... View more

It would be really great if we could customize both colors of the QR codes, not just one. As it is, one of the colors has to be black or white - which works in most situations, but not all - like say you're designing a blue on blue design where you have a dark navy text on a pale dusty blue background. It would be great if we could match both colors for the QR code. ... View more

It would be really helpful to be able to edit both the foreground and background colors on QR codes so they can be made to match our designs. Currently only one color can be updated, which usually ends up with an ugly black QR code. The only way around this is to use an image field so people can upload their own. ... View more

Requesting vintage-style paper teacups with saucers and handles.  I saw them at Etsy and at Amazon and they’re as charming as they sound. This paper teacup with saucer are popular for tea parties, bridal showers, or garden gatherings where you want that nostalgic elegance without the worry of breakables.  Creators could use same artwork that is used in the tea party invitation creating a matched ensemble. ... View more