I would be great if we could get a few more colors for twine on the gift tags. Dark green and the regular kraft color of twine would be good for starters. And maybe teal and navy blue. Thank you. ... View more

For the Recipient Category --> Kids, can you add just "Baby" (in stead of having to choose baby boy or baby girl)? Esp. in creating nursery items, i don't want to have to choose if it is for a boy or a girl. Thanks ... View more

I think It would be helpful if we could choose a collection when we are posting a product for sale instead of having to go in after it's posted / created and then picking a collection. ... View more

I'm sorry, but the 'content review' process for accidentally using 'wrong' words as tags needs to be changed.  It harms us as designers by taking away hours or weeks worth of work and promotions, but it also costs Zazzle money too!  I can understand removing for a visual art infringement, but a tag word? I understand why certain words cannot be used, but we should get an opportunity to fix a tag. Here are my two suggestions for things that would solve this... and probably take a lot less man hours on Zazzle's end.  1. Certain words should be in the zazzle system and automatically not allow us to even use them.  I know it's somehow possible because 'onesie' got flagged one time.  It has to be far less time consuming for one person to manage these words on the developement end than to deal with the thousands of issues that eventually come up.  Trademarked brands, pantone colors, etc., anything commonly known (I know they won't catch everything, but the big ones should be). I'd rather it accidentally take away too many word options, than for me to eventually lose dozens of products. and/or 2. The products should not be completely deleted automatically entirely (for title/tag/description options, not artwork maybe).  They could either delete the tag, hide the product and give us a timeline of __ days to remove and fix (I'd be find having to go through content review even), or something else. Or at least let us find them again in our saved designs instead of deleting those too (they 'show' there, but when you click into them, they are gone too). It feels so incredibly unfair that they just wipe products out of existence just because you accidentally used one wrong word. We as designers can't possibly know all of the ones not to use despite how hard we may try. ... View more

Please add a share button for Bluesky, a lot of us are leaving Twitter. TIA ... View more

Collections need an option on the little drop down of each item to enable item to be moved to the top or to the bottom of the collection. If you have 200 items it is a long process trying to move items and they don't always stay where they were moved to. I believe the original collections allowed you to move to top.  Is it easier to delete all items and start from scratch? That is also a long process but might be more efficient than moving them one at a time and find out it didn't always work. Anyone have an idea how to get items from bottom of large collection to top quickly?  Thanks --- Visit Leatherwood Design  --- ... View more

I absolutely love that Zazzle is size inclusive with this option, and I have ordered and enjoyed a plus size T-shirt from this line.  That being said, it bums me out that the cover for this is just a flat lay photo of the shirt, especially when all of the other adult shirt products have pictures. It’s honestly a bit insulting. 😞 It makes it feel a bit like the shirt is there to check off a box and not really because it is important to Zazzle to build this feeling of acceptance, which is what I was really hoping for as a customer and seller. Thank you for your consideration.  Amanda ... View more

By typing "thank you cards" into the Zazzle search bar, a drop-down list appears of various options one can click---and not ONE offers "non-wedding thank you" or maybe "everyday thank you cards" or something like that.  I, a designer, wanted to find a page of non-wedding, general occasion thank you cards for a link to add to a social media to go along with a collection I was posting and it was practically IMPOSSIBLE to get away from photo wedding thank you and to find more generalized, everyday sort of thank you's. After trying a variety of search terms, using "any occasion thanks," FINALLY brought me to cute, more generalized non-wedding thank you cards. It didn't used to be so difficult. Not having a search option in the Zazzle list of suggested searches for people looking for non-wedding thank you cards hurts designers like myself and others who DO design cute, non-wedding, more general occasion thank you cards & postcards and you are hurting our sales by NOT offering a way to access them! Tell this suggestion to your Team. ... View more

Please add a "MORE Products From This Collection" button/link to the end of "Other Products From This Collection" Since "Other Products From This Collection" only scrolls through the top 36 products in a collection it would be nice to have some sort of indication at the end that there are more products in that collection.  Or please consider letting that scroll menu keep going till the end of a collection.  Some of my collections are a couple 100 products, it would be nice if customers knew there are more to see. Thanks so much for considering! ... View more

I get several chat messages per week that read something like: "Could I get this in the color blue?" I have no idea which product the customer is referencing, nor if they've already customized and/or purchased it. If there's some way we could get that information it would be a huge help. It's not that I mind copy/pasting my "this system doesn't let me see what you're working on" message, the problem is that figuring out what they're talking about usually takes 3-4 messages back and forth, and at least half of the time, they give up somewhere in that process so the sale is lost. If I could just get a little bit more information, I'd be able to provide them with a quicker answer without all of the back and forth. Here's the info I'd dearly love to have. 1) Which product is the customer referencing? Originally, the chat system included a link to the product, but that feature disappeared within a month or so and has never come back. It would be SUPER helpful to have that feature back. 2) Is the customer messaging about a product that they've already purchased? So often customers assume that I can see their order history and will know what they're asking about. If I could know that they've already made the purchase, it would save all the back and forth to figure that out and to get them over to customer service so they can get the help they need. Often these customers want to make a change to something they just bought - and by the time we get through with all of the back and forth the item is already in the print queue and it's too late for them to cancel and redo it.  3) Has the customer already customized the item? If they have, could the system give them the option to share their work in progress with me? It would save SOOOO much time and hassle if I didn't have to walk people through the process of sending me a share link so I can help them.  Thanks for considering this stuff! ... View more

I know you have a wonderful team behind you but I do believe Zazzle's best assets need greater highlighting. Here are some suggestions for how Zazzle can let customers know as soon as they visit that they are in THE best place for their print-on-demand needs. Firstly, we need to understand how customers shop and what their priorities are when looking for products and services: The things in order of priority a customer looks for when buying things can vary depending on the individual customer and the product they are buying. However, some of the most important factors that customers consider include:   Price: Customers want to get a good value for their money, so price is often a top priority. Selection: Customers want to have a variety of options to choose from, so a wide selection is important. Quality: Customers want to buy products that are well-made and will last, so quality is another important factor. Shipping speed: Customers want to receive their orders quickly, so shipping speed is also important. Customer service: Customers want to be able to get help if they have any problems with their order, so customer service is also important. --------------------------------------------------------------------------------------------------------------------------------------------------------------- Zazzle has some unique selling points that are currently not front page or central to their promotions, ads nor their front page details to let customers know how they excel in these areas. Price - Zazzle's prices are often more competitive than they first appear due to their frequent sales often up to 50% off.  Selection: This is Zazzle's largest unique selling point. They have the LARGEST selection of print-on-demand products compared to any other single provider BUT most importantly, the largest selection in ANY NICHE. There is only 1 potential significant competitor in this area, but that competitor is host to sellers/makers it is not responsible for the making/shipping/customer service for the items it showcases. As such those variables cannot be guaranteed regarding service delivery, whereas to a high degree Zazzle's can. Shipping speed Zazzle has Zazzle black, low subscription for FREE shipping (terms apply) Quality and service - I can't comment on how Zazzle compares as a relatively small consumer of these but reviews mainly suggest positive results and I can't compare to other service providers.  --------------------------------------------------------------------------------------------------------------------------------------------------------------- What else does Zazzle have that NO other print-on-demand has? FREE Live Designer who will assist customers in modifying their designs, existing templates and in the creation of new ones. Transfer Function --------------------------------------------------------------------------------------------------------------------------------------------------------------- Based on the above, my suggestions: Highlight Zazzle's wide selection of products. Front page news and headlining ads and promotions - " LARGEST selection of (xyz) you will find!!" Highlight the Free live designer service. This can be done by making it more visible on the website and in ads and promotions. TRANSFER option - have this highlighted front page and in ads, that MOST designs can be transferred easily to one of (several hundred) different products. As a customer, I'd want to know these things when I am shopping 'around'. Meanwhile there is a further recommendation re assisting customers when they arrive on Zazzle to find what they're looking for. Improve the accuracy and functionality of the filters on the Zazzle website. This includes making sure that the filters are accurate and that they return the results that customers are looking for. Finally a rather odd suggestion but possibly the most important one Use a leading AI to discover what the 'world' thinks is the case with Zazzle re customer and designer satisfaction/pricing/quality etc. Currently it is NOT accurate. One query on BardAI (as a single example) informed me designers report that Zazzle takes 50% commission! This is wholly inaccurate. One of many inaccuracies I suspect. The problem here is  if people , (bloggers, journalists, marketers, consumers) turn more to AI when researching which company to use, what to report, it is worrisome if the (reportedly fairly reliable) 'answer machine' is inaccurate. As such the AI needs 'feeding' more accurate information. So Zazzle might want to do some press releases  (allegedly AI doesn't read website information) to correct any misinformation that these popular AI sites might be throwing out to 'whomever' asks. I have already done my bit: ME:   Ai your information regarding what Zazzle designers are paid is wrong. Independent Designers set their own royalty AI You are correct. I apologize for the error. Independent Zazzle designers set their own royalty, which can range from 10% to 99% of the sale price. The standard royalty rate is 15%. I am still under development, and I am always learning. Thank you for bringing this to my attention. I will try my best to provide accurate information in the future." Still inaccurate, and a small example  - but if you ask AI what's what with Zazzle, you'll note the areas the information is 'off'. Just some food for thought.  AI will feature more and more in consumer decision-making. So this is a future-proofing need. I hope this helps. a bit, ... View more

In the section where we add messages for customers (when they follow, add item to cart, make a purchase etc) please can you add an option for us to add an 'away' message. I currently add this in the single settings line for 'chat' BUT I don't think customers see/read that when they visit chat? I'm not sure how visible it is to them. But if we could have something linked to chat or in those settings, that allows an automated 'away' message to pop up when we are on holiday/sick etc. that would be very helpful. If this is possible, I (and other creatives I am sure) would really appreciate it! Thank you so much for your help.   ... View more

Could we have a permanent "replace product" button that does not need to go through approval?  Fine Art America allows an ability to replace the image if necessary, without changing any other information.  This is helpful for those of us who have made some errors with templates that may confuse people, or have not "locked" their image, or do not want to allow customizations. ... View more

It would be amazing if we could have the Download Artwork/ Download Product Mockup buttons in our back end, so we don't have to open up each product to get the downloads for our cover photos. Please consider this function quickly, as I'm in a mad rush to get all my cover photos done, and it's extremely tedious to download thousands of products! ... View more

I would really love new fonts, especially the handwriting ones! Thanks 🙂 Lucia ... View more

Previews used to be labeled front, back, left, right, etc etc.. That went away with the new page design. I thought that was really helpful and while it's often self-evident which "side" of a product you're looking at, sometimes it isn't. Sometimes it's not clear if you're looking at a different pic of the same side or a different side. Here's two examples where being labeled "Side 1" and "Side 2" would be helpful. Can Cooler  Duvet Cover  Then there's things like Zipz or pillow case sets where there are multiple pieces each with multiple sides. Also sometimes can't tell which side an insitu is showing. (Accent pillows have five previews but four of them show the same side.) I wouldn't label things "front" & "back" anymore as for many things (like pillows and tote bags for example) there isn't really a front & back, just two sides that may or may not have the same design on them so the product can be worn/displayed either way. But I would love to see them labeled again, to clearly define that - this is one side, and this is a different side.   ... View more

Sometimes a customer's concerns are time sensitive and we don't get to them immediately.  It would be nice if there was a button where we could forward a customers message to Zazzle's customer service. And when we did, an auto response is sent to the customer also stating something like.... " Thank you for writing, however, I could not answer that question so I'm forwarding on your message to Zazzle's help center." ... View more

I LOVE the new back-end products page with the adjustable width. My only complaint is that it only shows an abbreviated title. In the old version you could at least hover over the title to see the complete text. This is problematic for a number of reasons - mostly because I try very hard to ensure that all of my titles are unique, and now in order to check the title of a product to be sure I'm not creating a duplicate, I have to either open the individual product page or the details popup in order to see the title. It would be really helpful if we could see the whole title, and I wouldn't mind if it wrapped to another line. It would be even better if the title could include the auto-appended text so we can easily tell which product it is! Comes in handy when you've got the same artwork on different products (cards, postcards, magnetic cards, stickers, etc.) ... View more

I know this has been mentioned before, but I just wanted to throw it out there again. I was contacted by a customer who was interested in some foil invitations, but was turned off/concerned because the previews are illegible.  I have created a nice cover for this invite that shows the text nicely, but as soon as you start to customize it, the view switches to the illegible Zazzle preview so people can't really even see their text.  I've received 5 star reviews for this design, so I'm pretty confident that it looks good when printed, but the previews are just really, really bad. I have to wonder how many customers don't contact me and just skip over the foil invites because of the preview problem. It's just such a shame that such a beautiful product is going to waste because customers really have to make a leap of faith in order to purchase something that looks so bad in the previews. It's hard to get excited about designing for them for the same reason. Anyhow, here's a link to the invite in question just for information's sake: Elegant Gold Frills on Emerald Green Wedding Foil Invitation | Zazzle  ... View more