There’s no options to design a popsicle sleeve in my store. I’d love for that opportunity as moms are always asking me where we got ours! ... View more

Is there a way for the marketing department to create a video or tutorial that explains how Zazzle works. 90% of the customers who message me are asking things like "can you ship this by XX date?" They all think we are actual creators of the product like on Etsy. I don't mind telling them and explaining that I don't print or ship, but it feels like a pretty frequent frustration from other designers as well. I know that there is an auto reply option, but if that many customers don't understand the concept of Print on demand or they think the function of the "ask the creator" messages are to inquire about shipping, perhaps Zazzle could be proactive on the welcome page and educate the customer how this is all set up. Thoughts? Alyssa ... View more

Below the product on the product page Z has done a great job showing more products from the collection. I'd love to see the words, "Shop this collection" be a link to the actual collection itself. This would reduce the amount of times the customer has to click on the individual products to see what's in the collection itself.  It's a little misleading when the individual products in the "Shop this collection" area only goes to that one product. I would suspect that all that clicking would turn away a customer who just wants to shop everything from that collection to purchase matching products.  ... View more

There should be an opacity option for elements (shapes). It would help take our designs to the next level if we could overlay translucent shapes. It would be a sliding scale opacity option ... View more

All Time as a drop down option. Right now the most data we can see is Last 365 days worth of data. It would be nice to see complete data for the purposes of seeing a product true success or failure.  Thank you in advance  ... View more

It would be great if we had an option in the design tool to select a particular color by hex code, and then change all of that color on the whole product, whether it is text, and element, or SVG. It would make doing new colorways extremely fast and easy. At the very least, please let us manually select all those elements together at once and still be able to change the color. As it is now, if we have an SVG and text selected together, we can't change the color. ... View more

It has been my consistent recommendation to conduct thorough beta testing prior to implementing updates. Unfortunately, this suggestion has not garnered sufficient attention until recently. Even now, given the number of designers, the level of engagement on this critical issue remains concerning. I previously expressed my apprehension that unaddressed systemic issues could lead to significant platform instability. A prime example of this is the persistent problem with searching for wristwatches. For an extended period, searching for "wristwatches" on Zazzle has yielded irrelevant results, predominantly t-shirts, rather than the intended product. Despite subsequent updates, this issue remained unresolved. As a direct consequence, wristwatch sales have been virtually nonexistent for nearly a month due to the inability to search for them effectively. This would not happen if Bata testing was performed. ... View more

Every Adobe program I use has a ruler to measure sizes as we're creating, is it possible to add this feature?  ... View more

Our customers have been asking for this, so I go back to "ideas & suggestions" as well as the reviews, because I know I've suggested it.  And I noticed that other designers have too, and it seems to be missing somewhere in the sales opportunities we could all be making.  So today, I wanted to point out a few things that I've researched and if anyone would like to chime in too, great!  #1, Binders can be a bit more flimsy than the standard scrapbook, as the vinyl breaks or tears, the rings don't always match up, and the inserts are not sold with the actual binders making it very difficult for customers outside the USA to even get the inserts needed for them.  I've read the 1 star reviews, and customers are saying this.  #2, Customers expect quality merch and will pay for it, if not here at Zazzle where they can get customization -but find going to local crafting stores for generically printed scrapbooks to find them.  So, opportunity is being missed in the sales.  #3, Customers who "think" scrapbooks and receive binders are disappointed because they have the scrapbook paper already picked out from craft stores.  We have to lead them into where to go and buy the insert sleeves, for them to see how to pull together a "faux" scrapbook, when this is only partially what they expect...they want the whole shebang...a real scrapbook.  To experience what it's like to put them together and learn how.  This is a really big thing, classes for it, stickers, paper punches, scissors with shapes, and everything.   So, not only are the binders from a customer's point of view, sometimes a big disappointment, they're reviewing it this way.  Which is really unfair to us as designers.  We do all we can, but it's like selling an envelope.  What I'm talking about is, not only the book, but here's an opportunity to sell the paper in matching book sizes, the paper punches (in a lot of different shapes), more stickers of course, and a stronger book that's meant for scrapbooking to eliminate bad reviews.  Thanks for listening again.   ... View more

Could we please have a few realistic looking insitus for the Acrylic Trays? Perhaps one with the tray on a tabletop. Need one for both the rectangle and the square style. I think this would probably have a direct impact on the our sales. Thank you!https://www.zazzle.com/north_cascades_mountain_black_and_white_photo_acrylic_tray-256637205205471948  ... View more

Could we be allowed to use "tiling" for inside of envelopes without getting that nasty "There are issues with this design" message on our product pages please. Thanks for the consideration. 💐 ... View more

Sometimes getting curved text perfect requires some fine tuning.  For example, if you want the text to run along a perfect circle, setting curvature to .72 might be slightly off, but setting it to .73 might overshoot in the other direction. Perfection is somewhere in between those two numbers like .725.  If we could only have 3 decimals instead of the 2 we currently have…. Zazzle, can you please make this happen? ... View more

Could you please give us some in situs for the the Gallery Wraps? As well, please darken up the only images that are shown for the product. They are totally washed out. Thank you! https://www.zazzle.com/serenity_prayer_pink_bleeding_heart_gallery_wrap-256541425151533299  ... View more

Hello! I have a few suggestions that I think I will appreciate a lot. I would love to know where the referrals come from: Pinterest, Facebook, a blog, TikTok, or Instagram. I really would love to know; it doesn't matter if it's a third-party referral or a self-referral—I want to know them all. For Collections sort, we can organize products by last viewed day, last sold day, and popularity. I would love to check out my collections this way too. I would love to separate product views into organic and non-organic, and also have the keywords that bring the organic views. For instance, on product insights, we may have "Zazzle Searches," which I suppose are organic searches, but then I don't get to see the keywords. I have no idea how people find me. I have the feeling that Zazzle doesn't show these keywords until the first sale occurs, so as not to generate wrong impressions, but this information will help in tuning a product for better performance. I know that we receive notifications when products are really doing badly. For example, every day I have notifications from products that have more than 12 months without views. However, I would also love to see notifications when a product is reaching a point where it is overperforming because the views are really high for the time being. Not only do products with no views have problems with sales, but products with lots of views may also have problems because they also don't sell. Therefore, alarms should be turned on for these two kinds of products, in my humble opinion.  Thanks for your time and consideration! ... View more

On the product page where it shows the designer at the top of the screen, if you click on the store name it gives you the option to message the designer. If the customer clicks on the message button here, it takes them directly to chat - there's no customer support option. However, if they scroll WAY down to the product description area, there's another option to message the designer. If they click on the message button in this location, it offers them the option of contacting customer support: I'd like to suggest that the top message button should work like the bottom one does - i.e. give the customer the "customer care" option. I think that the vast majority of customers never scroll down far enough to get to the product description area, so most are using the top contact button rather than the bottom one. I think if this message button had the customer support option it might cut down on the bazillions of messages that should go to customer support instead of to us, and that would be a better experience for both us and the customer! Thanks for considering my plea! 😁   ... View more

I know it's naive to think that my post will change anything, but things have come to a point where I have too much to lose to leave it without a word. (And I've just read that some criticism here won't lead to punishment in the marketplace.) Like many other designers, I'm experiencing a decline in sales. It would be comfortable for me too to blame it on the economy, but all my other POD accounts are acting normally (October = 3x August). Despite spending 100% of my POD time here since the mockup misery and the collections update. Unlike others, I believe the main factor in decreasing sales is the heavy manual intervention in the marketplace placements. Definitely not the collections, maybe not the mockups or any changes announced, but things happening under the hood. It seems that Zazzle's new approach is not showing customers what they want but showing them what they want them to want. But, as results show, it doesn't work like that. Apparently, the crowd can better decide what's popular (with their money) than some Editors (with their picks). A year ago, when I was browsing in some random product category, I was thinking if I had more money, I would buy this and that, and those too. Everything looked so nice and professional. Now I scroll through the first page of literally any category and don't like what I see enough to go to the second page. Yes, some awful mockups definitely don't help (and I say this knowing that I suck at mockups too), but prioritizing pages of designs that one employee liked at some point will drive away customers who are used to seeing beautiful and trendy things here. I like to believe that the intent was good, but the implementation went astray. I understand that Zazzle wants to reward certain designers and influence buyers, but it could be done wiser in my opinion. So just a suggestion: why don't you put one Editor's pick in every other row and let customers see the organically popular items too (bought with real money), as it used to be. If you placed a few EPs on the first pages, they would have the opportunity to catch up, but they would be put back into their normal places a few days later (I mean like some rotation system). This way, the category pages would have the popular and best-selling products but always show something new to keep visitors coming back. Sorry for the length and the poor English. ... View more

How about adding Reunions and Moving / New Address? It seems to me that Reunions would be a bigger category than Divorce, for instance. Deb ... View more

Please allow us to move our products between stores without the need to repost them. Especially considering all these recent changes, such as cover photos and collections (no complaints, I hope you know what you're doing), it has become literally impossible to keep up with the mess my account has turned into. I am aware that we can repost the items in a new store and delete the old ones, but that's not a solution, as it would mean losing statistics, marketplace rankings, and all the effort that has been invested in marketing. I must admit, I made numerous mistakes when I started 10 years ago, but creating all those stores seems like an issue that can't be fixed and continues to pose difficulties time and time again. Pretty please... ... View more

 I request among the stationary template options, you label clearly which ones are downable in the template description. It's not identified and I may not find out I fill out the marketplace selling form whether a stationary design is downloadable or not, then once I see that, I have to go find the right one and remake the design. Please make what is downloadable clearly labeled on the stationary template selection. ... View more