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Submitted by
MasterpieceCafe
on
10-03-2023
09:04 AM
Please add a "MORE Products From This Collection" button/link to the end of "Other Products From This Collection" Since "Other Products From This Collection" only scrolls through the top 36 products in a collection it would be nice to have some sort of indication at the end that there are more products in that collection. Or please consider letting that scroll menu keep going till the end of a collection. Some of my collections are a couple 100 products, it would be nice if customers knew there are more to see. Thanks so much for considering!
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Submitted by
CreativeLeahG
on
05-15-2023
02:50 AM
I know you have a wonderful team behind you but I do believe Zazzle's best assets need greater highlighting. Here are some suggestions for how Zazzle can let customers know as soon as they visit that they are in THE best place for their print-on-demand needs. Firstly, we need to understand how customers shop and what their priorities are when looking for products and services: The things in order of priority a customer looks for when buying things can vary depending on the individual customer and the product they are buying. However, some of the most important factors that customers consider include: Price: Customers want to get a good value for their money, so price is often a top priority. Selection: Customers want to have a variety of options to choose from, so a wide selection is important. Quality: Customers want to buy products that are well-made and will last, so quality is another important factor. Shipping speed: Customers want to receive their orders quickly, so shipping speed is also important. Customer service: Customers want to be able to get help if they have any problems with their order, so customer service is also important. --------------------------------------------------------------------------------------------------------------------------------------------------------------- Zazzle has some unique selling points that are currently not front page or central to their promotions, ads nor their front page details to let customers know how they excel in these areas. Price - Zazzle's prices are often more competitive than they first appear due to their frequent sales often up to 50% off. Selection: This is Zazzle's largest unique selling point. They have the LARGEST selection of print-on-demand products compared to any other single provider BUT most importantly, the largest selection in ANY NICHE. There is only 1 potential significant competitor in this area, but that competitor is host to sellers/makers it is not responsible for the making/shipping/customer service for the items it showcases. As such those variables cannot be guaranteed regarding service delivery, whereas to a high degree Zazzle's can. Shipping speed Zazzle has Zazzle black, low subscription for FREE shipping (terms apply) Quality and service - I can't comment on how Zazzle compares as a relatively small consumer of these but reviews mainly suggest positive results and I can't compare to other service providers. --------------------------------------------------------------------------------------------------------------------------------------------------------------- What else does Zazzle have that NO other print-on-demand has? FREE Live Designer who will assist customers in modifying their designs, existing templates and in the creation of new ones. Transfer Function --------------------------------------------------------------------------------------------------------------------------------------------------------------- Based on the above, my suggestions: Highlight Zazzle's wide selection of products. Front page news and headlining ads and promotions - " LARGEST selection of (xyz) you will find!!" Highlight the Free live designer service. This can be done by making it more visible on the website and in ads and promotions. TRANSFER option - have this highlighted front page and in ads, that MOST designs can be transferred easily to one of (several hundred) different products. As a customer, I'd want to know these things when I am shopping 'around'. Meanwhile there is a further recommendation re assisting customers when they arrive on Zazzle to find what they're looking for. Improve the accuracy and functionality of the filters on the Zazzle website. This includes making sure that the filters are accurate and that they return the results that customers are looking for. Finally a rather odd suggestion but possibly the most important one Use a leading AI to discover what the 'world' thinks is the case with Zazzle re customer and designer satisfaction/pricing/quality etc. Currently it is NOT accurate. One query on BardAI (as a single example) informed me designers report that Zazzle takes 50% commission! This is wholly inaccurate. One of many inaccuracies I suspect. The problem here is if people , (bloggers, journalists, marketers, consumers) turn more to AI when researching which company to use, what to report, it is worrisome if the (reportedly fairly reliable) 'answer machine' is inaccurate. As such the AI needs 'feeding' more accurate information. So Zazzle might want to do some press releases (allegedly AI doesn't read website information) to correct any misinformation that these popular AI sites might be throwing out to 'whomever' asks. I have already done my bit: ME: Ai your information regarding what Zazzle designers are paid is wrong. Independent Designers set their own royalty AI You are correct. I apologize for the error. Independent Zazzle designers set their own royalty, which can range from 10% to 99% of the sale price. The standard royalty rate is 15%. I am still under development, and I am always learning. Thank you for bringing this to my attention. I will try my best to provide accurate information in the future." Still inaccurate, and a small example - but if you ask AI what's what with Zazzle, you'll note the areas the information is 'off'. Just some food for thought. AI will feature more and more in consumer decision-making. So this is a future-proofing need. I hope this helps. a bit,
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Submitted by
CreativeLeahG
on
05-04-2023
03:22 AM
In the section where we add messages for customers (when they follow, add item to cart, make a purchase etc) please can you add an option for us to add an 'away' message. I currently add this in the single settings line for 'chat' BUT I don't think customers see/read that when they visit chat? I'm not sure how visible it is to them. But if we could have something linked to chat or in those settings, that allows an automated 'away' message to pop up when we are on holiday/sick etc. that would be very helpful. If this is possible, I (and other creatives I am sure) would really appreciate it! Thank you so much for your help.
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Submitted by
tkgoforth
on
02-28-2022
05:39 AM
Could we have a permanent "replace product" button that does not need to go through approval? Fine Art America allows an ability to replace the image if necessary, without changing any other information. This is helpful for those of us who have made some errors with templates that may confuse people, or have not "locked" their image, or do not want to allow customizations.
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Submitted by
Connie
on
02-02-2023
08:43 AM
It would be amazing if we could have the Download Artwork/ Download Product Mockup buttons in our back end, so we don't have to open up each product to get the downloads for our cover photos. Please consider this function quickly, as I'm in a mad rush to get all my cover photos done, and it's extremely tedious to download thousands of products!
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Submitted by
Lucia
on
02-19-2022
03:54 AM
I would really love new fonts, especially the handwriting ones! Thanks 🙂 Lucia
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Submitted by
ColsCreations
on
09-04-2022
10:29 AM
Previews used to be labeled front, back, left, right, etc etc.. That went away with the new page design. I thought that was really helpful and while it's often self-evident which "side" of a product you're looking at, sometimes it isn't. Sometimes it's not clear if you're looking at a different pic of the same side or a different side. Here's two examples where being labeled "Side 1" and "Side 2" would be helpful. Can Cooler Duvet Cover Then there's things like Zipz or pillow case sets where there are multiple pieces each with multiple sides. Also sometimes can't tell which side an insitu is showing. (Accent pillows have five previews but four of them show the same side.) I wouldn't label things "front" & "back" anymore as for many things (like pillows and tote bags for example) there isn't really a front & back, just two sides that may or may not have the same design on them so the product can be worn/displayed either way. But I would love to see them labeled again, to clearly define that - this is one side, and this is a different side.
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Submitted by
ameliacarrie
on
06-16-2022
06:04 PM
Sometimes a customer's concerns are time sensitive and we don't get to them immediately. It would be nice if there was a button where we could forward a customers message to Zazzle's customer service. And when we did, an auto response is sent to the customer also stating something like.... " Thank you for writing, however, I could not answer that question so I'm forwarding on your message to Zazzle's help center."
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Submitted by
Briosa
on
09-10-2025
12:08 AM
Please consider giving us a checkbox when posting a product for sell that lets us check a box to indicate that our design includes AI generated content. Right now we are to use one of our limited number of tags to indicate we have used AI. A checkbox could do the same and still leave us all 10 of our tags. Thank you for your consideration.
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Submitted by
Connie
on
05-18-2022
05:08 PM
Zazzle, please consider providing the DATE of cancellation for cancelled orders in the Earnings History. This would be very helpful in assessing our earnings, and give us some idea of why customers are cancelling- whether immediately (if they re-order right away, no problem, but if they cancel and don't reorder, it probably means they saw something they liked better), or after they received the order (could be a quality issue, or maybe a design issue. No way for US to know, but at least we can double-check the design). Here's an example of the way Spoonflower lists things, with the original order date in parenthesis:
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Submitted by
igiftcenter
on
12-06-2024
06:13 PM
Right after Christmas and before spring time would be a great time to start to introduce garden accessories I had suggested a while ago.... gardening gloves, garden tools carryall, garden aprons (totally different from cooking aprons), garden sign / stakes, garden stepping stones, and personalized garden tools to name a few. Thank you in advance once again for taking these ideas into consideration for spring promotion. I wish you all continued success
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Submitted by
Cat
on
02-03-2022
08:34 PM
I LOVE the new back-end products page with the adjustable width. My only complaint is that it only shows an abbreviated title. In the old version you could at least hover over the title to see the complete text. This is problematic for a number of reasons - mostly because I try very hard to ensure that all of my titles are unique, and now in order to check the title of a product to be sure I'm not creating a duplicate, I have to either open the individual product page or the details popup in order to see the title. It would be really helpful if we could see the whole title, and I wouldn't mind if it wrapped to another line. It would be even better if the title could include the auto-appended text so we can easily tell which product it is! Comes in handy when you've got the same artwork on different products (cards, postcards, magnetic cards, stickers, etc.)
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Submitted by
Connie
on
06-15-2024
02:04 PM
It would be great if Zazzle had a view for the bath towel set where the towels are folded in thirds, instead of only the folded in half option. Many people like to display their towels as trifold.
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Submitted by
Soumya
on
08-27-2023
08:33 PM
Custom Card Deck Features: - Custom design/printing on both sides - creator can choose how many cards in a new deck template (allow custom number entry) - 'deck' template will have a feature that allows creator to group all the cards of the same deck (basically it should be clear to customer that this is one deck) with competitive pricing of deck - square or rounded corners options (have to have a rounded corner option as cards need to be safe for hands while shuffling) - options from standard deck-card sizes: thin, rectangular, round - perfect for creators who want to design their own Tarot Deck, Oracle Deck, Flash Cards, Custom Playing Cards, Game Cards, etc. This is a very in-demand category right now...... Zazzle please give this to us? Pleaseeee ❤️
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Submitted by
DIANA
on
03-04-2022
04:37 PM
I would love to see the page numbers on both the top and the bottom of the pages in the backend of my shop and in "my images". The ability to actually choose a certain page would also be very helpful. When you have to go through many, many pages it can be rather annoying to have to scroll to the bottom of the page and click the arrow for the next page and then the page goes back to the top and you have to scroll back to the bottom to choose the next page. If I'm trying to get to page 65, for instance, that extra scrolling really eats up a lot of time that otherwise could be used for doing something more constructive. Being able to choose a particular page instead of going through many pages one at a time, would also save tons of time.
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Submitted by
LauraLee
on
04-16-2023
07:07 AM
Can we please get a dedicated category specifically for products with these in mind? Whenever you search the MP, it comes up as a secondary description. And, there's so many different types of worded tags and titles to help it get close to surfacing, yet not be grouping altogether with all the various similar type of designs. In the research that I've done, it is still a best selling type of art, that I think would do well as a leader in products to color on - opposed to coloring books. So far, "adult coloring" and "coloring pages" gets close. Adult coloring gives a good subcategory list, while hardly any products in the MP are listed. "Coloring pages" gets the subcategory list, but you'll find the first one beyond the 8 or 9th product, and then it's entirely mixed in with non-coloring pages type products. "Color your own" has no products listed for coloring, and "color me in" has a couple subcategories and probably the most in the MP selection. However, this still does not connect all the products under one umbrella category for the subject. Hopefully you can understand, that this is a well deserved category on it's own. And, it's hard to find a category that they should be found in.
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Submitted by
Artellus
on
07-24-2022
11:02 AM
The ceramic bathroom soap pump and toothbrush holder was one of my best sellers, they are now listed as 'discontinued'. Can we get something like this again? Also a larger kitchen sized soap pump sold on it's own would be great.
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Submitted by
Colorfulgalshop
on
11-22-2024
08:22 AM
I’ve always wanted more clarity around cancellations. While we understand we'll never find out the exact reasons for a cancellation, I think it would be incredibly helpful if the Royalty History included the cancellation date when we filter for cancellations. If an order is canceled within a day or two, it’s likely unrelated to our design. However, if it’s canceled weeks later, it might indicate a potential issue with the design after the product was received. This insight would allow us to review and improve our templates more effectively.
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Submitted by
Connie
on
08-28-2024
11:24 AM
It would be really helpful if we could get a "last 5 years" option for the product insights, instead of just one year. That way we can see how a product does over time.
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Submitted by
Anne
on
08-16-2024
03:35 AM
With the requirement to add a private phone number in order to deal with chat, I think it is necessary to add a disabling option to this feature for those who do not want to give their phone number or do not have a mobile. It's not only very unprofessional towards designers to force this upon them as well as insulting to customers who will never receive a reply. Not to mention a fool-proof method to chase away customers altogether. Actually it should have had that option to begin with. "Chat" assumes a reply within a minute, which is obviously impossible in most cases. Thank you.
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