Please change the default setting for postcards to 18 pt thickness / 120 lb weight. This is what most buyers (and sellers) expect for postcards! I don't think about changing this product feature every time I create a design, and buyers probably don't pay attention to it either. It would also be good if the product image that was created earlier didn't disappear again as soon as I changed a product feature. Right now, I'm trying to change the standard setting to 18 pt for all the postcards I designed. But then the product images I created disappear, even though the postcards look the same with 18 pt as with 12 pt). ... View more

I've seen multiple times on Zazzle forum that there are designers that have this feature enabled - they can make minor changes for the existing products and keep the same listing. I don't have that option and it would be very handy to have one. From time to time there are small mistakes you make in your design that can impact a sale. It can be easily fixed and we could keep the same listing up instead of deleting it, since the existing listing is already gaining some traffic and has positioned in the marketplace.   Please make this feature available for everyone! ... View more

As someone else has suggested, please add hardcover journals like Cafepress and Redbubble have, as an alternative to spiral bound. People want to journal in something that looks like a book, that will be aesthetically pleasing spine-out on a bookshelf. Thanks. ... View more

Currently, when we view Zazzle collections, the products are all laid out one after the other in an unorganised way, making it hard for the buyer to find exact products they need. I think it would be better if it had a layout more like this: like on the product page, when we scroll down to see the containing collection In this view, products have type sections and can be stacked, meaning less scrolling needed to find the product you need. And it looks neater and more organised. Heck, even the category management screen would be an okay alternative, as things are at least stacked in that view too. Zazzle team, please consider ways of making the category view look more neat and organised like these! ... View more

Below the product on the product page Z has done a great job showing more products from the collection. I'd love to see the words, "Shop this collection" be a link to the actual collection itself. This would reduce the amount of times the customer has to click on the individual products to see what's in the collection itself.  It's a little misleading when the individual products in the "Shop this collection" area only goes to that one product. I would suspect that all that clicking would turn away a customer who just wants to shop everything from that collection to purchase matching products.  ... View more

Can we please get the in situ images for the thermal tumblers FIXED? This has been an issue from the start, and still hasn't been fixed. There are a bunch of nice mockups, but they are unusable because the images are on the sides instead of front and back! Yes, I know we can work around it and design on the Background layer to fit the in situs, but then when a customer goes to personalize it, and looks at the plain "front" and "back" images, THOSE images will be wrong! ... View more

There should be an opacity option for elements (shapes). It would help take our designs to the next level if we could overlay translucent shapes. It would be a sliding scale opacity option ... View more

Is there a way for the marketing department to create a video or tutorial that explains how Zazzle works. 90% of the customers who message me are asking things like "can you ship this by XX date?" They all think we are actual creators of the product like on Etsy. I don't mind telling them and explaining that I don't print or ship, but it feels like a pretty frequent frustration from other designers as well. I know that there is an auto reply option, but if that many customers don't understand the concept of Print on demand or they think the function of the "ask the creator" messages are to inquire about shipping, perhaps Zazzle could be proactive on the welcome page and educate the customer how this is all set up. Thoughts? Alyssa ... View more

Just today I was wondering how many products I have that were resubmitted but have not yet been approved and available to the customer. If you have ever tried to find these you know what a daunting task this can be especially since there is no current filter to apply in search. Thank you in advance for considering this ... View more

Every Adobe program I use has a ruler to measure sizes as we're creating, is it possible to add this feature?  ... View more

It would be helpful if we could reorder the collections by Event, Occasion or Moment. At the moment we only have Drag collections to rearrange Maybe make the Title/Occasion/Type sortable (similar to a spreadsheet) and by just clicking on them - they'd sort     so sort by Title, sort by occasion, sort by type maybe?   Thanks for considering! ... View more

All Time as a drop down option. Right now the most data we can see is Last 365 days worth of data. It would be nice to see complete data for the purposes of seeing a product true success or failure.  Thank you in advance  ... View more

I know it's naive to think that my post will change anything, but things have come to a point where I have too much to lose to leave it without a word. (And I've just read that some criticism here won't lead to punishment in the marketplace.) Like many other designers, I'm experiencing a decline in sales. It would be comfortable for me too to blame it on the economy, but all my other POD accounts are acting normally (October = 3x August). Despite spending 100% of my POD time here since the mockup misery and the collections update. Unlike others, I believe the main factor in decreasing sales is the heavy manual intervention in the marketplace placements. Definitely not the collections, maybe not the mockups or any changes announced, but things happening under the hood. It seems that Zazzle's new approach is not showing customers what they want but showing them what they want them to want. But, as results show, it doesn't work like that. Apparently, the crowd can better decide what's popular (with their money) than some Editors (with their picks). A year ago, when I was browsing in some random product category, I was thinking if I had more money, I would buy this and that, and those too. Everything looked so nice and professional. Now I scroll through the first page of literally any category and don't like what I see enough to go to the second page. Yes, some awful mockups definitely don't help (and I say this knowing that I suck at mockups too), but prioritizing pages of designs that one employee liked at some point will drive away customers who are used to seeing beautiful and trendy things here. I like to believe that the intent was good, but the implementation went astray. I understand that Zazzle wants to reward certain designers and influence buyers, but it could be done wiser in my opinion. So just a suggestion: why don't you put one Editor's pick in every other row and let customers see the organically popular items too (bought with real money), as it used to be. If you placed a few EPs on the first pages, they would have the opportunity to catch up, but they would be put back into their normal places a few days later (I mean like some rotation system). This way, the category pages would have the popular and best-selling products but always show something new to keep visitors coming back. Sorry for the length and the poor English. ... View more

On the product page where it shows the designer at the top of the screen, if you click on the store name it gives you the option to message the designer. If the customer clicks on the message button here, it takes them directly to chat - there's no customer support option. However, if they scroll WAY down to the product description area, there's another option to message the designer. If they click on the message button in this location, it offers them the option of contacting customer support: I'd like to suggest that the top message button should work like the bottom one does - i.e. give the customer the "customer care" option. I think that the vast majority of customers never scroll down far enough to get to the product description area, so most are using the top contact button rather than the bottom one. I think if this message button had the customer support option it might cut down on the bazillions of messages that should go to customer support instead of to us, and that would be a better experience for both us and the customer! Thanks for considering my plea! 😁   ... View more

Please allow us to move our products between stores without the need to repost them. Especially considering all these recent changes, such as cover photos and collections (no complaints, I hope you know what you're doing), it has become literally impossible to keep up with the mess my account has turned into. I am aware that we can repost the items in a new store and delete the old ones, but that's not a solution, as it would mean losing statistics, marketplace rankings, and all the effort that has been invested in marketing. I must admit, I made numerous mistakes when I started 10 years ago, but creating all those stores seems like an issue that can't be fixed and continues to pose difficulties time and time again. Pretty please... ... View more

In the MP the customer can use the tab "Type" to search for different styles of invitations. "Digital" is completely missing. ... View more

Our customers have been asking for this, so I go back to "ideas & suggestions" as well as the reviews, because I know I've suggested it.  And I noticed that other designers have too, and it seems to be missing somewhere in the sales opportunities we could all be making.  So today, I wanted to point out a few things that I've researched and if anyone would like to chime in too, great!  #1, Binders can be a bit more flimsy than the standard scrapbook, as the vinyl breaks or tears, the rings don't always match up, and the inserts are not sold with the actual binders making it very difficult for customers outside the USA to even get the inserts needed for them.  I've read the 1 star reviews, and customers are saying this.  #2, Customers expect quality merch and will pay for it, if not here at Zazzle where they can get customization -but find going to local crafting stores for generically printed scrapbooks to find them.  So, opportunity is being missed in the sales.  #3, Customers who "think" scrapbooks and receive binders are disappointed because they have the scrapbook paper already picked out from craft stores.  We have to lead them into where to go and buy the insert sleeves, for them to see how to pull together a "faux" scrapbook, when this is only partially what they expect...they want the whole shebang...a real scrapbook.  To experience what it's like to put them together and learn how.  This is a really big thing, classes for it, stickers, paper punches, scissors with shapes, and everything.   So, not only are the binders from a customer's point of view, sometimes a big disappointment, they're reviewing it this way.  Which is really unfair to us as designers.  We do all we can, but it's like selling an envelope.  What I'm talking about is, not only the book, but here's an opportunity to sell the paper in matching book sizes, the paper punches (in a lot of different shapes), more stickers of course, and a stronger book that's meant for scrapbooking to eliminate bad reviews.  Thanks for listening again.   ... View more

Sometimes getting curved text perfect requires some fine tuning.  For example, if you want the text to run along a perfect circle, setting curvature to .72 might be slightly off, but setting it to .73 might overshoot in the other direction. Perfection is somewhere in between those two numbers like .725.  If we could only have 3 decimals instead of the 2 we currently have…. Zazzle, can you please make this happen? ... View more

Hi. I may have mentioned this a while back, but here goes: What about Zazzle offering a bridal registry or shower registry for wedding and shower collections. If this is not feasible, a customer wish list would be a nice option to include. This way, customers may select items they like, put them on their wish list for their own convenience or to share. I believe this would be a good move on Zazzle's part. Just an idea. ... View more